Motel 6 Medina, Oh - Cleveland

The audibility is high in the room

Very clean

The gentleman at the front desk tonight was excellent. He really knows his job well and it shows.

First, I was put on a do not rent list for the hotel because I complained about the following: 1. Asked for another pillow: told to call back in 5 minutes.. 2. No shampoo or conditioner. You had to buy it via their vending machines. 3. The room phone did not work at all!!! 4. I requested an office chair for the room. 5. Asked for housekeeping. Never received. 6. I had to call and work with their WIFI team to restore the WIFI for the FULL 2nd Floor. (about an hour of my time). Front desk would not respond for my request. I was ignored on each of these requests. The final straw for me was the report of cockroaches in the building. I travel the world over and have never had such a horrible experience. Being ignored was the way they operated. Mia the housekeeper was the best and resolved many of the issues when management would not step up... or even write notes when service was needed. And to think I was the one that cannot rent a room at this Motel 6 again in the future. Like I would

Be nice to people then they will come back with the way i was trearted i will go somewhere else

Literally said 4 rooms where available when booked. Get there and none are available

Had to wait to check in because no one was behind the desk for 10 minutes. There were stains on the wall, the bathroom wasn’t clean, one of the “clean” towels had hair all over it, there was no shampoo/conditioner and the front desk couldn’t find any when I asked for it, and the Wi-Fi wouldn’t work well enough to play a YouTube video.

Heater did not work. Bathroom sink and mirror were not clean. Floor on far side of bed was sticky like it had not been mopped recently.

Ideal location. Used wash cloth left in the tub & razor cover was left in the access enabled chair in the tub. Room had no trashcan.