We stayed here for a wedding in the area. Checked in, got dressed, and left for the wedding….so far so good. Returned about 11pm, showered, and got in bed. My 5 year old pointed out a bug crawling under the sheets. Comparison with online pictures of bed bugs was an absolute match, no mistake. We took pictures and a video, and put the bug in a plastic bag and took it to the front desk. After waking up “Mike,” I have never been treated so rudely by any hotel staff ever. He acted upset at me and never offered a “I’m sorry this happened to your family and how can we handle it.” I had to demand a refund so we could leave and packed my 2 young kids back up at midnight. I told him all I expected was a refund and some sort of empathy. He only offered crudeness, and told me, “I am not sorry that this happened.” I have perfect pictures that I will try to attach to this review, and a video time stamped in the room that night.