Atour Hotel Shangrao Administrative Center

Atour Hotel Shangrao Administrative Center Reviews

Atour Hotel Shangrao Administrative Center

shengli road No. 48, Shangrao, ChinaView Hotel Details
Atour Hotel Shangrao Administrative Center
Atour Hotel Shangrao Administrative CenterAtour Hotel Shangrao Administrative CenterAtour Hotel Shangrao Administrative Center
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Atour Hotel Shangrao Administrative Center Guest Reviews

4.6/5
Great
952 review
Verified reviews
Location4.6
Amenities4.5
Service4.7
Cleanliness4.6
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All Reviews(952)
Positive reviews(926)
Reviews with photos/video(75)
Friendly front desk staff(100)
Delicious breakfast(55)
Easy to get around(43)
Located downtown(29)
Convenient parking(27)
Perfect for business trips(24)
Nice elevator(8)
Clean bathrooms(5)
Negative reviews(26)
Sevwandi
Superior Queen Room
Stayed in Feb 2024
Friends
20 review
4.5/5
Great
Posted on Feb 19, 2024
Comfortable room. Many restaurants options in the vicinity. Easily accessible to main transport hubs.
Response from Property: Duoer firmly believes that sincerity can be seen in the subtle prescriptions of service. When you are away from home, it is inevitable to feel a sense of being away from home. All our care and efforts are to make you feel warm and cared for even on the road, so that you no longer feel like a stranger in a foreign land. Thank you for your praise and affirmation, which makes Duoer full of confidence and look forward to meeting you again.
Jennifer WWY
Elegant Queen Room
Stayed in Dec 2023
Friends
10 review
4.5/5
Great
Posted on Dec 22, 2023
Front desk was helpful and location is perfect.
Response from Property: Dear Duoyou, thank you for your recognition and support of Duo'er. Duo'er firmly believes that serving in the details reveals sincerity. We will continue to work hard and bring you more surprises. We look forward to your stay again and wish you a happy life!
MurielK
Superior 2-bed Room
Stayed in Aug 2022
Friends
22 review
5.0/5
Outstanding
Posted on Aug 27, 2022
The hotel is situated in a central location. The staff are absolutely the gem of the hotel, they are friendly, helpful and accommodating - they helped us with taxis and information at all times. The facilities are clean, well kept and well maintained. I absolutely loved the tea set in the rooms and enjoyed the fresh fruits. Your hotel contributed in making our stay in Jiangxi a great memory!
Andrew188
Elegant Queen Room
Stayed in May 2021
Couples
6 review
5.0/5
Outstanding
Posted on Oct 13, 2021
Good location, nice staff. Would recommend for a short visit to Shangrao.
Guest User
Family-friendly 2-bed Room
Stayed in May 2024
Friends
1 review
4.8/5
Amazing
Posted on May 3, 2024
The room was very clean, the pillows were very comfortable, and a lot of water was given. When we checked out, the front desk lady gave me and my friend a souvenir each. The towel bear was super cute o(^▽^)o
Original TextTranslated by Google
Response from Property: A spring breeze ten miles is not as good as your kind words. Thank you for your trust and love for Atour. All the rooms in the hotel are equipped with Plante series high-quality bedding comparable to five-star hotels, fragrance plus air conditioning, a full set of high-end "Sahe" series toiletries, hundreds of volumes of beautiful humanistic photography decorate the guest rooms and public areas, and a library open to guests for borrowing, etc. Duoer hopes to meet you next time. Duoer finally wishes you good health and smooth work! Looking forward to your visit again
Guest User
Superior Queen Room
Stayed in May 2024
Family
5 review
3.2/5
Posted on May 5, 2024
The door was deformed and difficult to close. There was a smell when entering the room. It couldn't be dissipated even if the window was opened or the air conditioner was turned on. The window was facing the window of the residential building, and the privacy environment was extremely poor. The room was also very small, and there were mold spots on the walls. The environment was much worse than that of Atour in other cities. We stayed during the May Day holiday. The breakfast yogurt was No. 4 or 9. I told the aunt that it would expire soon, and the aunt said that there were still a few days left. 😅 If I have to say the advantages, the service of other staff is still very enthusiastic. The location is relatively convenient, and there is a pedestrian street outside. Other things are really average
Original TextTranslated by Google
Response from Property: Dear Duoer, we are sorry that we have not received your five-star praise. If you have any questions during your stay, you can always report them to the front desk. Duoer is dedicated to serving you 24 hours a day and we look forward to seeing you again!
Guest User
Guestroom (Double Bed)
Stayed in Apr 2024
Business travelers
22 review
3.2/5
Posted on May 9, 2024
1. The restaurant service is poor; 2. The gym equipment has been damaged for a long time and cannot be used for a long time. I reported it to the front desk, but it was useless. As shown in the picture below, I wanted to stay longer, but changed to another hotel in the same city.
Original TextTranslated by Google
Response from Property: Dear Duo friends, we are deeply sorry for bringing you an unpleasant stay experience. If you have any questions during your stay, you can report them to the front desk at any time. Duoer is dedicated to serving you 24 hours a day and looks forward to seeing you again!
聽風的葉子
Superior Queen Room
Stayed in Mar 2024
Family
16 review
5.0/5
Outstanding
Posted on Mar 27, 2024
The hotel is in the city center next to the fruit shop, bakery and pedestrian street. It is very convenient to walk to Wanda Plaza for about 1 km. Check in at the front desk of the hotel and the tea service is very good. As a Duo fan, I definitely have a sofa room in terms of room equipment. The inner size is moderate and very comfortable. I will choose Atour next time.
Original TextTranslated by Google
Response from Property: Duoer firmly believes that sincerity can be seen in the subtle prescriptions of service. When you are away from home, it is inevitable to feel a sense of being away from home. All our care and efforts are to make you feel warm and cared for even on the road, so that you no longer feel like a stranger in a foreign land. Thank you for your praise and affirmation, which makes Duoer full of confidence and look forward to meeting you again.
Anonymous User
Guestroom (2 Beds)
Stayed in Mar 2024
Solo travelers
46 review
5.0/5
Outstanding
Posted on Mar 15, 2024
The hotel is in a good location, with convenient parking. The front desk is warm and thoughtful. I recommend Li Sao Restaurant not far away. The hotel bedding is comfortable and the air conditioner is warm. The breakfast tastes good. The hotel facilities are a bit old and slightly less than other cities.
Original TextTranslated by Google
Response from Property: Duoer firmly believes that sincerity can be seen in the subtle prescriptions of service. When you are away from home, you will inevitably feel a sense of being away from home. All our care and attention are to make you feel warm and cared for even on the road, so that you will no longer feel like a stranger in a foreign land. Thank you for your praise and affirmation, which makes Duoer full of confidence and look forward to meeting you again.
Guest User
Elegant Queen Room
Stayed in Feb 2024
Couples
21 review
5.0/5
Outstanding
Posted on Feb 21, 2024
Yaduo is a brand hotel. This time I stayed at the hotel and felt its quality again! First, the front desk service was warm and enthusiastic. They also gave me a bottle of mineral water when I checked out. It was really warm. Second, the room was clean and comfortable. Third, the geographical environment was good. There was a pedestrian street opposite, and it was convenient for dining and shopping around the hotel!
Original TextTranslated by Google
Response from Property: Duoer firmly believes that sincerity can be seen in the subtle prescriptions of service. When you are away from home, you will inevitably feel a sense of being away from home. All our care and attention are to make you feel warm and cared for even on the road, so that you will no longer feel like a stranger in a foreign land. Thank you for your praise and affirmation, which makes Duoer full of confidence and look forward to meeting you again.
Guest User
Superior Queen Room
Stayed in Feb 2024
Couples
6 review
5.0/5
Outstanding
Posted on Feb 20, 2024
The room is big and the service is very good. Highly recommended. I like Orange 🍊 Facilities: Complete and intelligent Sanitation: Clean Environment: Very good Service: Very considerate, the front desk guy
Original TextTranslated by Google
Response from Property: A spring breeze ten miles is not as good as your kind words. Thank you for your trust and love for Atour. All the rooms in the hotel are equipped with Plante series high-quality bedding comparable to five-star hotels, fragrance plus air conditioning, a full set of high-end "Sahe" series toiletries, hundreds of volumes of beautiful humanistic photography decorate the guest rooms and public areas, and a library open to guests for borrowing, etc. Duoer hopes to meet you next time. Duoer finally wishes you good health and smooth work! Looking forward to your visit again
Guest User
Superior Queen Room
Stayed in Dec 2023
Business travelers
4 review
2.0/5
Posted on Jan 6, 2024
I want to tell you something that I think is very simple and ridiculous. I bought an extra breakfast coupon when I checked into the hotel, but I missed the breakfast time the next day because I was very tired. When I checked out, I asked for a refund for the breakfast fee. The front desk agreed and said that the POS machine settles the payment every day, so it cannot be refunded on the same day. Later, I added WeChat and said that they would process the refund as soon as possible. As a result, there was no response from December 24 to January 6. Is it so difficult to refund only 40 yuan? This is the attitude of the service staff. I will not stay in Atour again.
Original TextTranslated by Google
Response from Property: We are deeply sorry that we did not give you a pleasant stay experience. We will also strengthen the maintenance and management of the hardware and make relevant improvements. You are also welcome to visit Atour Hotel next time.
Bill Leung
Elegant Queen Room
Stayed in Dec 2023
Solo travelers
67 review
4.7/5
Amazing
Posted on Dec 10, 2023
Overall it's good, the overall hygiene and other aspects meet the Atour standards, but the only problem is that it's really noisy near the street. If there is no way to improve it objectively, then we can proactively provide noise reduction earplugs in the guest rooms.
Original TextTranslated by Google
Response from Property: Dear Duo friends, we are very glad that you pay attention to and support our branch. We are sorry that we failed to understand your needs in time. The rooms of our branch face different directions. The rooms facing the road are equipped with noise-canceling earplugs. Duoer hopes to provide Duoer fans with a better stay experience as much as possible. If you have any questions during your stay, you can report them to the front desk at any time. Duoer is dedicated to serving you 24 hours a day and looks forward to your visit again!
Guest User
Guestroom (Double Bed)
Stayed in Dec 2023
Business travelers
16 review
5.0/5
Outstanding
Posted on Dec 8, 2023
The surrounding environment is very good, the first choice for business trips, the facilities are also very good, the Internet speed is very fast, and the office is very convenient
Original TextTranslated by Google
Response from Property: Duoer firmly believes that sincerity can be seen in the subtle prescriptions of service. When you are away from home, you will inevitably feel a sense of being away from home. All our care and attention are to make you feel warm and cared for even on the road, so that you will no longer feel like a stranger in a foreign land. Thank you for your praise and affirmation, which makes Duoer full of confidence and look forward to meeting you again.
Anonymous User
Superior Queen Room
Stayed in Dec 2023
Business travelers
13 review
2.0/5
Posted on Dec 2, 2023
I won't talk about other things, let me complain about the room. The window is connected to the corridor, and outside the corridor is a staircase, which is connected to another building. There was construction going on at night, and the buzzing sound never stopped.
Original TextTranslated by Google
Response from Property: Dear guest, we are sorry for the unpleasant stay experience. Duoer has retrained the partners and asked them to inform us of special room types when checking in. It is with your valuable suggestions that Duoer can continue to improve.