Holiday Inn Express Shangri-la

Holiday Inn Express Shangri-la Reviews

Holiday Inn Express Shangri-la

No.69 Yangtang Road, Jiantang Town, Shangri-La, Shangri-La, Yunnan, ChinaView Hotel Details
Holiday Inn Express Shangri-la
Holiday Inn Express Shangri-laHoliday Inn Express Shangri-laHoliday Inn Express Shangri-la
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Holiday Inn Express Shangri-la Guest Reviews

4.4/5
396 review
Verified reviews
Location4.5
Amenities4.4
Service4.4
Cleanliness4.5
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All reviews(396)
Positive reviews(363)
Reviews with photos/video(79)
Friendly front desk staff(29)
Large rooms(19)
Convenient parking(19)
Easy to get around(13)
Strange smell in room(12)
Many dining options(12)
Close to scenic area(6)
Would stay again(5)
Negative reviews(33)
Xi
Standard King Room
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 9, 2024
It was a great experience. Massive space their room is and clean, cozy. We enjoyed the coffee from their breakfast a lot. And the location of this hotel is super convenient to get food and close to the downtown
Response from Property: Dear Guest, Thanks for staying with us during your Shangri-La journey, we are very happy that you enjoyed your stay, I will share your experience to our team members and encourage them continue to create a memorable stay all guest. Thanks again for your comments and welcome back to stay with us in the near future.Cyrus
Alim
1 King Standard
Stayed in Aug 2024
Solo travelers
25 review
5.0/5
Outstanding
Posted on Sep 11, 2024
This hotel is still comparatively new and you can not complain on anything, simply put it is perfect
Response from Property: Dear Guest, Thanks for staying with us during your Shangri-La journey, we are very happy that you enjoyed your stay, I will share your experience to our team members and encourage them continue to create a memorable stay all guest. Thanks again for your comments and welcome back to stay with us in the near future. Cyrus
Brayan Alonso
1 King Standard City View
Stayed in Jul 2024
Travel with friends
12 review
4.2/5
Very Good
Posted on Aug 10, 2024
Good hotel for a quick stay. The location is good, service was very good, breakfast was regular at best. The facilities and cleanliness could be improved, a little dated and there was a lot of mold in the bathroom, particularly in the shower.
Guest User
2 Double Standard
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 27, 2024
Excellent
Response from Property: Dear guest, Thank you for choosing to stay at Holiday Inn Express Shangri-La during your trip to Diqing! Your recognition of the hotel is our motivation to continuously improve the overall service of the hotel. We will share your hotel experience with all members of the team to encourage everyone to continue to provide high-quality services to guests. Looking forward to your visit again! Holiday Inn Express Shangri-La
zeeme
2 Double Standard City View
Stayed in Jun 2024
Family
6 review
5.0/5
Outstanding
Posted on Jun 22, 2024
Everything was great
Trustee Changadvet
2 Double Standard
Stayed in May 2024
Family
6 review
5.0/5
Outstanding
Posted on May 14, 2024
All good
kingytam
Standard King Room
Stayed in Aug 2024
Couples
4 review
5.0/5
Outstanding
Posted on Aug 26, 2024
The room is spacious, clean and smell-free, the design is simple and comfortable, and the large bed with heating and cooling air conditioning is spacious and comfortable. The TV is large and suitable for watching movies. The stay was comfortable. The hotel has an underground dedicated parking lot. The location is good, close to the ancient city of Dukezong and Gaden Songzanling Monastery. It takes about 15 minutes by taxi, so it is convenient to travel. The breakfast buffet is very rich in style. The front desk service is excellent and courteous. Check-in and check-out process is easy. The room is equipped with an intelligent system to control room equipment.
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6/12
Response from Property: Dear guest, your satisfaction makes us extremely happy. We have always regarded every guest who lives in Xiaozhi's home as our family, our friends, and our good neighbors, so that you can feel the same when you are away from home. The beauty of being at home. We have more than a hundred clean and comfortable rooms. When you stay here, you can enjoy high-speed wireless Internet, experience the comfort of sweet sleep bedding and brand bathrooms, and the exquisite Chinese and Western breakfast buffet will also open up a new experience for you. one day. Looking forward to your stay again! I wish you a happy life!
👣 ~buyu
Standard King Room
Stayed in Sep 2024
Other
6 review
1.2/5
Posted on Sep 10, 2024
I don't recommend you to stay here. There is feces on the wall next to the toilet, and the floor is not clean. The front desk service is not good. When you ask her for advice, she has a stern face and is even rude. It is owned by InterContinental, but the service and check-in experience do not have the feeling of InterContinental. It may be that the management is not in place. I don't know. The main thing is that the air conditioner does not have warm air. It's outrageous. They also said that the collective heating air is turned on at night. It was slowly turned on after I called to inquire at 9 o'clock in the evening. You can't ask all guests to be the same. Others are hot, but I feel very cold. I was so cold staying in the hotel during the day that I sneezed constantly. I usually don't write reviews unless I really feel sorry. It was so cold that I had to use bottles to heat it. The carpet was so dirty that I couldn't look directly at it. Think carefully.
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Response from Property: Dear guest, hello! Thank you for staying at Holiday Inn Express Shangri-La and giving us your valuable comments. We have received your feedback and will conduct self-screening and self-examination on the issues you raised. We also express our deep regret and apology for your experience during your stay. We sincerely look forward to your visit again and give you a pleasant stay experience!
Anonymous User
2 Double Standard
Stayed in Aug 2024
Family
10 review
5.0/5
Outstanding
Posted on Aug 30, 2024
When you are away from home, especially with children, accommodation is very important. Smart Choice has never let me down. It is clean, has comfortable bedding, a toilet, a humidifier, and everything else you need. Special reminder: when you go to Shangri-La, you must stay at the Oxygen Supply Hotel. Whether you have altitude sickness or not, the Oxygen Supply Hotel can make you sleep well.
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6/7
Response from Property: Dear guests, your satisfaction makes us extremely happy. We have always regarded every guest who stays in Xiaozhijia as our family, our friends, and our good neighbors, so that you can feel at home even when you are away from home. We have more than 100 clean and comfortable guest rooms. When you stay here, you can enjoy high-speed wireless network, experience the comfort of sweet dreams bedding and brand bathroom, and the exquisite Chinese and Western-style buffet breakfast will also start a new day for you. Looking forward to your stay again! I wish you a happy life!
Guest User
1 King Standard With Bath
Stayed in Aug 2024
Family
7 review
4.2/5
Very Good
Posted on Aug 31, 2024
The hotel is located in the old city, about 2 kilometers away from the ancient city and 20 minutes by taxi from the high-speed rail station; the facilities are relatively new, with smart room control, smart toilet, independent oxygen supply equipment, air humidifier, window switch control, etc.; perhaps it is a newly opened hotel, the service is lacking, the front desk staff is inexperienced in reception and made mistakes in checking into the room. There are no warning signs on some steps that are easy to step on, and they forgot to prepare the breakfast we booked. The trash can in the room was not emptied one day, which caused odor and small insects in the room; the price is advantageous compared to the ancient city, but the hotel's hardware and service are somewhat mismatched.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for staying at Holiday Inn Express Shangri-La and giving us your valuable comments. We have received your feedback and will conduct self-screening and self-examination on the issues you raised. We also express our deep regret and apology for your experience during your stay. We sincerely look forward to your visit again and give you a pleasant stay experience!
Guest User
Standard King Room
Stayed in Aug 2024
Family
18 review
5.0/5
Outstanding
Posted on Aug 11, 2024
Very satisfied, international brands are trustworthy. The hotel is located in the most prosperous area of ​​Shangri-La City. There are food places nearby. Not far away there is a place that serves pickled cabbage and pork knuckles, which tastes especially good. The hotel also provides breakfast for children. The bathroom is smart, and the shower head is very big and comfortable.
Original TextTranslated by Google
Response from Property: Dear guests, your satisfaction makes us extremely happy. We have always regarded every guest who stays in Xiaozhijia as our family, our friends, and our good neighbors, so that you can feel at home even when you are away from home. We have more than 100 clean and comfortable guest rooms. When you stay here, you can enjoy high-speed wireless network, experience the comfort of sweet dreams bedding and brand bathroom, and the exquisite Chinese and Western-style buffet breakfast will also start a new day for you. Looking forward to your stay again! I wish you a happy life!
Yixiduojie
2 Double Standard
Stayed in Aug 2024
Family
20 review
4.6/5
Great
Posted on Aug 22, 2024
The sanitation is good, and there is no decoration smell. The air conditioner is hot at night, so it is also good to turn it off and open the window. There is a large glass house courtyard, which is suitable for a few friends to drink tea and chat.
Original TextTranslated by Google
Response from Property: Dear guests, your satisfaction makes us extremely happy. We have always regarded every guest who stays in Xiaozhijia as our family, our friends, and our good neighbors, so that you can feel at home even when you are away from home. We have more than 100 clean and comfortable guest rooms. When you stay here, you can enjoy high-speed wireless network, experience the comfort of sweet dreams bedding and brand bathroom, and the exquisite Chinese and Western-style buffet breakfast will also start a new day for you. Looking forward to your stay again! I wish you a happy life!
Dragonzongjie
Standard King Room
Stayed in Aug 2024
Travel with friends
15 review
4.2/5
Very Good
Posted on Aug 7, 2024
Facilities: The facilities are quite new, and it can be seen that this is a new hotel. But I don't know why the refrigerator in the room is not used. I put a watermelon in it and it went bad the next day. Hygiene: The hotel is very clean and cleaned every day. Environment: It is right at the intersection, so it is very convenient to travel. But every morning at four or five o'clock, there is a sound of chickens crowing outside the window to wake you up, which is very primitive. Service: The service staff at the front desk and the restaurant are very good and kind.
Original TextTranslated by Google
Response from Property: Dear guest, your satisfaction makes us extremely happy. We have always regarded every guest who lives in Xiaozhi's home as our family, our friends, and our good neighbors, so that you can feel the same when you are away from home. The beauty of being at home. We have more than a hundred clean and comfortable rooms. When you stay here, you can enjoy high-speed wireless Internet, experience the comfort of sweet sleep bedding and brand bathrooms, and the exquisite Chinese and Western breakfast buffet will also open up a new experience for you. one day. Looking forward to your stay again! wish you a happy life
Guest User
1 King Standard
Stayed in Aug 2024
Family
18 review
5.0/5
Outstanding
Posted on Aug 7, 2024
The Holiday Inn was newly renovated. The front desk guy also upgraded the king-size room for free. The room was very large and the breakfast was very rich. The price-performance ratio was very high. Shangri-La was worth the trip.
Original TextTranslated by Google
Response from Property: Dear guest, your satisfaction makes us extremely happy. We have always regarded every guest who lives in Xiaozhi's home as our family, our friends, and our good neighbors, so that you can feel the same when you are away from home. The beauty of being at home. We have more than a hundred clean and comfortable rooms. When you stay here, you can enjoy high-speed wireless Internet, experience the comfort of sweet sleep bedding and brand bathrooms, and the exquisite Chinese and Western breakfast buffet will also open up a new experience for you. one day. Looking forward to your stay again! wish you a happy life
Guest User
2 Double Standard
Stayed in Jul 2024
Family
7 review
5.0/5
Outstanding
Posted on Jul 6, 2024
Very good, the location is convenient to the ancient city, and the supermarkets and restaurants around downstairs are very convenient. Yunnan travel is still a big brand chain, giving people comfort, ease, hardware equipment in place, considerate service, free parking, free upgrade to mountain view room, free 21 breakfast. Still trust Holiday Inn Express. 🏨
Original TextTranslated by Google
6/13
Response from Property: Dear guests, your satisfaction makes us extremely happy. We have always regarded every guest who stays in Xiaozhijia as our family, our friends, and our good neighbors, so that you can feel at home even when you are away from home. We have more than 100 clean and comfortable guest rooms. When you stay here, you can enjoy high-speed wireless network, experience the comfort of sweet dreams bedding and brand bathroom, and the exquisite Chinese and Western-style buffet breakfast will also start a new day for you. Looking forward to your stay again! I wish you a happy life!