To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities3.7
Service4.0
Cleanliness3.9
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All reviews(449)
Positive reviews(403)
Reviews with photos/video(89)
Amenities were average(69)
Great value for money(41)
Convenient parking(23)
Friendly front desk staff(19)
Many dining options(11)
Convenient for shopping(8)
Located downtown(6)
Convenient public transportation(5)
Negative reviews(46)
Audtapong
Venetian Tower Standard Twin Room
Stayed in May 2024
Family
6 review
4.7/5
Amazing
Posted on May 29, 2024
Hotel location is the best near Longyan Road (local market and street food)
The bus stop is in front of the hotel.
Their Asian style breakfast is good. menu rotation daily
- Fried noodles
- Fried veggies
- Assorted two asian menu
- Dimsum
- Fresh soymilk and Youtiao (fries donut)
- Congee
Room size is big, clean, have refrigerator in the room
But still have a bit of smoking smell (I'm ok)
6/7
Response from Property: Thank you for staying at Happy Hotel. Looking forward to visiting again!
HamRichard
Standard Room (2 beds) (Main building)
Stayed in May 2024
Travel with friends
15 review
3.5/5
Posted on May 16, 2024
Old hotel that has seen it's better day. Location wise is not so bad. Bus stop Infront has bus to most tourists spot. Breakfast is ok. Staff is also helpful. The room looks dated but bed is still comfortable. The room I have was a bit too cold and the thermostat faulty. Otherwise is a pleasant stay
Response from Property: Thank you very much for staying at our hotel and we look forward to your next visit! Our hotel is also constantly improving and upgrading services and equipment.
FreeDomTrip
Venetian Tower Standard Double Bed Room
Stayed in Jan 2024
Travel with friends
4 review
3.7/5
Posted on Jan 15, 2024
Price is affordable but its a old hotel.location alittle far to the shantou small park.
Response from Property: Thank you very much for your positive review of our hotel. A five-point review is even happier. We will continue to work hard to live up to your positive review. Our hotel is strategically located and is very convenient to the high-speed rail station, the airport and tourist attractions. We welcome you to stay again and look forward to your visit again.
Guest User
Standard Room (Double bed) (Main building)
Stayed in Mar 2024
Booked for others
3 review
5.0/5
Outstanding
Posted on Mar 23, 2024
Affordable and pretty value for money, friendly staff
Response from Property: 尊敬的賓客,感謝您對酒店的點評!您的寶貴意見對我們非常重要,本酒店位置優越,比鄰龍眼美食街,前往高鐵站,機場與旅遊景點都十分便捷,歡迎您再次入住,期待您的再次光臨。
shaikhirshad24
Standard Room (Double bed) (Main building)
Stayed in Jul 2023
Business travelers
11 review
1.5/5
Posted on Jul 28, 2023
Dont book with pay at hotel, they will debit your card and collect cash as well before check in
Response from Property: Thank you for staying at our hotel,the matter you mentioned has been followed up and dealt with.Welcome to visit again!
JUICHUAH
Standard Room (2 beds) (Main building)
Stayed in Sep 2023
Travel with friends
1 review
4.5/5
Great
Posted on Sep 30, 2023
Good location and it is clean
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Chan
Standard Room (2 beds) (Main building)
Stayed in Jun 2024
Family
3 review
3.5/5
Posted on Jun 9, 2024
There was only one person at the front desk during check-in at noon, so the waiting time was quite long, but you can check in before 14:00
The room decoration is quite old, but it is still clean
Crossing an overpass is Longyan South Road, where there are many food options.
Original TextTranslated by Google
Response from Property: 感謝您入住金樂大酒店,我們會及時改進服務中的不足。期待您再次光臨,我們酒店服務人員期待小主回家。
Guest User
Guestroom (2 beds)
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 9, 2024
The location is very good, in the city center. The parking lot is also large and convenient for parking. The room is tidy and the room we stayed in is quite clean. The waiter responded quite quickly, and breakfast can be chosen downstairs. Overall, it is very affordable.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your review of our hotel! Your recognition is our greatest encouragement and affirmation. We are constantly working to improve the quality of our services and facilities to ensure that every guest can have a pleasant and comfortable stay. We look forward to the opportunity to provide you with quality service again! I wish you a happy life and thank you again for your support!
Guest User
Standard Room (2 beds) (Main building)
Stayed in May 2024
Family
8 review
2.0/5
Posted on May 4, 2024
The lobby is grand and the location is excellent. The equipment is old and the hygiene is not good. There are cockroaches in the room. The bathroom has a very high step, which is very inconvenient and it is easy to step on it and fall. The breakfast is also very poor
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Guestroom (2 beds)
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 9, 2024
The overall environment of the hotel is very comfortable! The service attitude is good,
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your review of our hotel! Your recognition is our greatest encouragement and affirmation. We are constantly working to improve the quality of our services and facilities to ensure that every guest can have a pleasant and comfortable stay. We look forward to the opportunity to provide you with quality service again! I wish you a happy life and thank you again for your support!
Gu yan
Standard Room (2 beds) (Main building)
Stayed in Apr 2024
Other
34 review
3.7/5
Posted on Apr 14, 2024
The facilities are rather old, some fabric decorations, such as the armrests of the seats, are too dirty and torn, and the color of the furniture is particularly gloomy. It is recommended to wax it to make it look new.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your review of our hotel! The hotel has recently been upgrading the guest rooms. We look forward to the opportunity to provide you with quality service again! I wish you a happy life and thank you again for your support!
Guest User
Guestroom (Double bed)
Stayed in Mar 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 14, 2024
Hehe, the price is super affordable, the room is very nice, and the location is good. The service is good, and the equipment and facilities are retro, luxurious and connotative! ! ! Highly recommended.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! Your valuable comments are very important to us. The hotel is in a prime location, close to Longyan Food Street, and very convenient to the high-speed rail station, airport and tourist attractions. Welcome to stay again and look forward to your visit again.
Anonymous User
Guestroom (2 beds)
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 14, 2024
The room is clean, with free snacks, biscuits and water. The price is affordable and very cost-effective. Convenient transportation and large parking lot
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! Your valuable comments are very important to us. The hotel is in a prime location, close to Longyan Food Street, and very convenient to the high-speed rail station, airport and tourist attractions. Welcome to stay again and look forward to your visit again.
Guest User
Guestroom (2 beds)
Stayed in Mar 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 13, 2024
The price/performance ratio is very good and the hotel staff are very friendly. The clothing store downstairs sells three pieces for 100 yuan. The quality is actually pretty good and exaggeratedly cheap. I will come here next time.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! Your valuable comments are very important to us. The hotel is in a prime location, close to Longyan Food Street, and very convenient to the high-speed rail station, airport and tourist attractions. Welcome to stay again and look forward to your visit again.
Guest User
Guestroom (2 beds)
Stayed in Mar 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 13, 2024
The room was clean. I recently went to the food court and the front desk clerk enthusiastically introduced the attractions. I will stay here next time
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! Your valuable comments are very important to us. The hotel is in a prime location, close to Longyan Food Street, and very convenient to the high-speed rail station, airport and tourist attractions. Welcome to stay again and look forward to your visit again.