Shenyang Xiaoshiguang B&B (Shenyang University Town Fangte Branch) Reviews

Response from Property: Thank you for your support and understanding. There are still many shortcomings. The store is also slowly improving and improving, hoping to bring you a better experience. grateful to you

Response from Property: Thank you for your support and understanding. There are still many shortcomings. The store is also slowly improving and improving, hoping to bring you a better experience. grateful to you

Response from Property: Dear guest, we were very anxious after seeing your review. We immediately investigated the corresponding room. The table you took the photo of was burnt by other guests' cigarette butts and was not dirty. We are very sorry for bringing you a bad stay experience. , we will definitely check the hygiene very strictly in the future. We apologize again for the inconvenience caused to you. In addition, during your stay, if you have any questions, you can contact the 24-hour butler service at any time. We look forward to you experiencing every service and calling the hotel. We look forward to your visit again and feel the small blessings in progress. I wish you a happy life.

Response from Property: Dear customer, first of all, thank you for staying in our store and putting forward your valuable comments. After receiving your comments, our store attaches great importance to it and immediately reviewed the customers and orders for the preferential double room who stayed in our store through Ctrip since October one by one. After checking and sorting out, we did not find that any guests did not check in or reserve a room. Moreover, our hotel sometimes takes the initiative to upgrade the preferential double bed room booked by the guest into a projection room to increase the guest's stay experience. In addition, our hotel also We have always given top priority to customer service and attitude, so please let us know clearly which aspect our store is not doing well so that we can improve the problem in a targeted manner.

Response from Property: We are very sorry for bringing you a bad experience. We have wiped the bathroom glass. The water stains here in Shenbei are relatively large, resulting in watermarks on the glass and toilet. We are very sorry. We will strictly control it in the future.

Response from Property: Thank you for your stay. The soundproofing in the apar**ent building is the same. If you don’t have enough towels and bath towels, you can contact us at any time. The network problem in the room was caused by the power outage in the building during the night. The room has a separate network and the network is very fast.

Response from Property: I can’t ask you anymore when I’m done with my stuff. Isn’t communication just to reduce misunderstandings? You even blocked me!