Four Seasons Loft International Hotel Apartment (Shenzhen Yihai City Mall)

Four Seasons Loft International Hotel Apartment (Shenzhen Yihai City Mall) Reviews

Four Seasons Loft International Hotel Apartment (Shenzhen Yihai City Mall)

613, 6F, Vanke Yihaicheng V Mansion, Haijing 2nd Road, Yantian District, Shenzhen, Guangdong, ChinaView Hotel Details
Four Seasons Loft International Hotel Apartment (Shenzhen Yihai City Mall)
Four Seasons Loft International Hotel Apartment (Shenzhen Yihai City Mall)Four Seasons Loft International Hotel Apartment (Shenzhen Yihai City Mall)Four Seasons Loft International Hotel Apartment (Shenzhen Yihai City Mall)
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Four Seasons Loft International Hotel Apartment (Shenzhen Yihai City Mall) Guest Reviews

4.7/5
Outstanding
2059 review
Verified reviews
Location4.8
Amenities4.6
Service4.7
Cleanliness4.6
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All reviews(2059)
Positive reviews(2029)
Reviews with photos/video(575)
Friendly front desk staff(473)
Nice sea view(216)
Convenient for shopping(183)
Large rooms(171)
Easy to get around(171)
Close to metro(77)
Would stay again(73)
Perfect for kids(42)
Negative reviews(30)
MarkAP
Light Luxury Mountain-View LOFT Double Bed Room (Floor-to-Ceiling Window, Fridge, Washing Machine, TV Projection, Spacious Living Room, Large Sofa, Two-Bathroom)
Stayed in Dec 2024
Couples
3 review
5.0/5
Outstanding
Posted on Feb 3, 2025
Excellent stay! Perfect location, close to restaurants and subway station. Room was clean and lots of space with the living area. Kitchen and loft bedroom. Service was good everyday and the front desk was helpful and friendly. Would recommend and stay again.
Response from Property: Dear distinguished guest: Thank you for choosing our hotel in Shenzhen and giving full affirmation to the hotel. It is a great honor to receive such a detailed evaluation from you. We sincerely look forward to your visit again and let us accompany you to spend a wonderful time again.
Guest User
Light Luxury Mountain-View LOFT Double Bed Room (Floor-to-Ceiling Window, Fridge, Washing Machine, TV Projection, Spacious Living Room, Large Sofa, Two-Bathroom)
Stayed in Dec 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Jan 24, 2025
The hotel is a complex apartment near the mall and seaside which was so chill to stay at! Will definitely come again!
Response from Property: Dear guests: Thank you for choosing our hotel! We are honored to spend this special time with you. Thank you for your recognition of our service, which is our greatest motivation. At the same time, we are also very grateful for your valuable time to give us feedback and suggestions. We will do our best to optimize and hope to bring guests a more homely experience in the future. We sincerely look forward to your visit again. Wish you a pleasant stay!
HAMA1818
Light Luxury Mountain-View LOFT Double Bed Room (Floor-to-Ceiling Window, Fridge, Washing Machine, TV Projection, Spacious Living Room, Large Sofa, Two-Bathroom)
Stayed in Nov 2024
Family
71 review
5.0/5
Outstanding
Posted on Dec 10, 2024
We liked the place so much that we extended another here. So convenient here... and It has good food too. See some nearby areas in my post.. It's all right downstairs The hotel. Highly recommended hotel 🏩.
Response from Property: 親愛的客人，您好。 感謝您選擇我們並與我們分享您的入住體驗，能夠得到您的認可我們倍感榮幸。希望今後繼續提供令您滿意的服務。祝您一切順利。
Locheng 1983
Light Luxury Mountain-View LOFT Double Bed Room (Floor-to-Ceiling Window, Fridge, Washing Machine, TV Projection, Spacious Living Room, Large Sofa, Two-Bathroom)
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 16, 2024
This room is big, high ceiling and very easy to find and very comfortable to live
Response from Property: 感謝您選擇我們，能走入您的心裏正是靠我們用心的服務，您的滿意也是我們的動力，我們會再接再厲不辜負您的好評，再次感謝您對酒店的肯定，期待與您的下次相見，祝生活愉快！
Guest User
Light Luxury Mountain-View LOFT Double Bed Room (Floor-to-Ceiling Window, Fridge, Washing Machine, TV Projection, Spacious Living Room, Large Sofa, Two-Bathroom)
Stayed in Jul 2024
Couples
5 review
4.0/5
Very Good
Posted on Sep 20, 2024
location is good - very close to the train station. Room is spacious. Lots of attractions to visit around.
Response from Property: 尊敬的賓客：非常榮幸收到您如此細緻的評論。我們很榮幸與您一起度過這特別的時光，您的讚許是我們最大的動力！酒店緊鄰著名歷史名勝中英街和鹽田港，距離來回香港的蓮塘口岸僅15分鐘車程，地鐵8號線與CBD市區快速連通。酒店周邊景點眾多，去往恩上濕地公園、大小梅沙度假區都非常方便，是城中度假的不二之選。期待與您的再次相遇。
Yong
Light Luxury Mountain-View LOFT Double Bed Room (Floor-to-Ceiling Window, Fridge, Washing Machine, TV Projection, Spacious Living Room, Large Sofa, Two-Bathroom)
Stayed in Oct 2024
Couples
3 review
4.5/5
Great
Posted on Jan 17, 2025
Huge apartment with easy access to shopping mall and lots of food around
Response from Property: 感謝您選擇我們，能走入您的心裏正是靠我們用心的服務，您的滿意也是我們的動力，我們會再接再厲不辜負您的好評，再次感謝您對酒店的肯定，期待與您的下次相見，祝生活愉快！
Ng Sang Ho
Light Luxury LOFT Sea-View Double Bed Suite (Upper Floor Sea-View, Sunrise View, Fridge, Washing Machine, TV Projection, Spacious Living Room, Large Sofa, Two-Bathroom)
Stayed in Aug 2024
Family
16 review
3.7/5
Posted on Sep 30, 2024
good hotel with spacious room though a bit difficult to locate
Response from Property: 尊敬的客人，很高興瞭解到您對我們酒店給予的肯定和認可。為客人提供舒適的入住環境以及貼心的服務是我們一直所追求的目標，非常期待您的再一次光臨。
Kwong
Light Luxury Mountain-View LOFT Double Bed Room (Floor-to-Ceiling Window, Fridge, Washing Machine, TV Projection, Spacious Living Room, Large Sofa, Two-Bathroom)
Stayed in May 2024
Family
18 review
5.0/5
Outstanding
Posted on Jun 13, 2024
Good location and beautiful Seaview. Will book ext time and invite others to join.
Response from Property: 時光荏苒，在人生旅途上度過了數春秋，邁入了風華正茂的青春年月。因為有了努力拚搏，才變得那麼光明，那麼美好。感謝您的好評，在旅途中，望您能夠度過美好的一天。期待您能再次入住
Holly Gay
Light Luxury Mountain-View LOFT Double Bed Room (Floor-to-Ceiling Window, Fridge, Washing Machine, TV Projection, Spacious Living Room, Large Sofa, Two-Bathroom)
Stayed in Feb 2024
Couples
5 review
4.5/5
Great
Posted on Apr 1, 2024
Located right above the mall and a short walk from Haishan metro station. Comfortable room with amenities but no utensils or pans to cook with even though there was a cook top and full sized refrigerator. Nice to have laundry in the apartment and it worked well. Wifi was a little irregular but overall ok for China.
Response from Property: 尊敬的賓客您好！非常感謝您的五星好評，與我們分享您的入住體驗！我們將會一如既往地為每一位賓客創造美好的入住感受，真心感謝您的支持與厚愛。祝生活愉快！。
Guest User
Light Luxury Mountain-View LOFT Double Bed Room (Floor-to-Ceiling Window, Fridge, Washing Machine, TV Projection, Spacious Living Room, Large Sofa, Two-Bathroom)
Stayed in Feb 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Mar 27, 2024
The Hotel is close to everything including shopping malls and subway station. The unit is spacious with kitchen facilities. Good enough for pretty long stay of families. Excellent view of HK is available from both the living room and bedroom upstairs. Check in was quick and efficient.
Response from Property: 尊敬的客人，很高興瞭解到您對我們酒店給予的肯定和認可。為客人提供舒適的入住環境以及貼心的服務是我們一直所追求的目標，非常期待您的再一次光臨。
Cheng
Light Luxury Mountain-View LOFT Double Bed Room (Floor-to-Ceiling Window, Fridge, Washing Machine, TV Projection, Spacious Living Room, Large Sofa, Two-Bathroom)
Stayed in Aug 2023
Family
1 review
5.0/5
Outstanding
Posted on Sep 24, 2023
The location is great though it takes a bit of time to find the entrance of the hotel, but everything else is great ! The room is nice and cozy, it’s spacious and my kids love the loft style staircase, and the staff are friendly and helpful too! Well done 007 front desk 👍🏻
Response from Property: 尊敬的賓客您好！非常感謝您的五星好評，與我們分享您的入住體驗！我們將會一如既往地為每一位賓客創造美好的入住感受，真心感謝您的支持與厚愛。祝生活愉快！。
Audilia
Light Luxury Mountain-View LOFT Double Bed Room (Floor-to-Ceiling Window, Fridge, Washing Machine, TV Projection, Spacious Living Room, Large Sofa, Two-Bathroom)
Stayed in Feb 2024
Couples
1 review
5.0/5
Outstanding
Posted on Mar 5, 2024
Customer service was excellent and prompt! Had some cleanliness issues but the hotel immediately resolved them. Hotel is a little hard to find - note that it’s not located inside the mall and the entrance is on the sides of the mall - but once we got settled, it was fairly easy to make our way back. Great service, and love the interior of the room!
Response from Property: 非常幸運能與您相遇，很開心得到您的認可，期待與您的下次相遇，願您的生活多姿多彩，天天開心哦~
Guest User
Light Luxury LOFT Sea-View Double Bed Suite (Upper Floor Sea-View, Sunrise View, Fridge, Washing Machine, TV Projection, Spacious Living Room, Large Sofa, Two-Bathroom)
Stayed in Jan 2024
Other
1 review
2.7/5
Posted on Mar 4, 2024
The daily cleansing was not satisfactory. Only superficial cleaning was done. No hand detergent was provided. Despite having a small kitchen, no stencils were provided. This has rendered the kitchen useless. The hotelier should not expect customers to bring utensils to stay in the room. There was no safe in the room. The check in procedure was smooth, however. The location of the apartments is near the mtr. This is a plus.
Response from Property: Dear guests, if you have any questions during your stay, you can contact us at any time. Our staff are online 24 hours a day and will actively solve your problems. We pay great attention to hotel hygiene. Hotel service and hygiene have always been our focus. We apologize for the related issues you mentioned. Hand sanitizer is placed next to the sink on the first floor. The hotel does not provide kitchen utensils because the smell of oily smoke after cooking is too strong and can easily breed cockroaches and small insects. Health supervision and management will also be strengthened here. We will continue to strengthen management in this area. The health issues you feedback have always been our focus. We will strengthen health supervision and make corresponding adjustments quickly. We hope that we can do it next time We would like to bring you a perfect stay experience. If there are any imperfections, please forgive me. We sincerely hope that you will stay at our hotel again so that you can see our progress and look forward to your visit again!
HangChan
Light Luxury LOFT Sea-View Double Bed Suite (Upper Floor Sea-View, Sunrise View, Fridge, Washing Machine, TV Projection, Spacious Living Room, Large Sofa, Two-Bathroom)
Stayed in Mar 2024
Couples
1 review
4.0/5
Very Good
Posted on Apr 7, 2024
Space is large, Seaview is excellent! Shopping mall is closed to hotel.
Response from Property: Thank you for choosing us. It is our attentive service that can enter your heart. Your satisfaction is also our motivation. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel and look forward to seeing you next time. See you soon and have a happy life!
Guest User
Exclusive Mountain-View Loft Double Bed Room (Floor-to-Ceiling Window, Fridge, Washing Machine, TV Projection, Spacious Living Room, Large Sofa, Two-Bathroom)
Stayed in Nov 2023
Solo travelers
6 review
4.0/5
Very Good
Posted on Dec 27, 2023
Very nice place. Good service. Comfortable. It was exactly what I was looking for.
Response from Property: 感謝您選擇我們，能走入您的心裏正是靠我們用心的服務，您的滿意也是我們的動力，我們會再接再厲不辜負您的好評，再次感謝您對酒店的肯定，期待與您的下次相見，祝生活愉快！