Qian Hai Holiday Hotel

Qian Hai Holiday Hotel Reviews

Qian Hai Holiday Hotel

No. 463 Chuangye 2nd Road, Bao'an District, Shenzhen, Guangdong, 515100, ChinaView Hotel Details
Qian Hai Holiday Hotel
Qian Hai Holiday HotelQian Hai Holiday HotelQian Hai Holiday Hotel
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Qian Hai Holiday Hotel Guest Reviews

4.6/5
Very Good
418 review
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(418)
Positive reviews(404)
Reviews with photos/video(103)
Easy to get around(83)
Convenient location(66)
Close to metro(55)
Friendly front desk staff(38)
Perfect for business trips(22)
Would stay again(16)
Strange smell in room(10)
Tasty food(9)
Negative reviews(14)
SMTchgz
Standard Double Room
Stayed in Nov 2024
Business travelers
29 review
5.0/5
Outstanding
Posted on Jan 3, 2025
Some time you need very quiet place to finish your work
Response from Property: 尊敬的賓客:您好!非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力,時刻準備着,歡迎您隨時回來。
Artem
Boutique Room (Without window)
Stayed in Apr 2024
Couples
6 review
5.0/5
Outstanding
Posted on May 5, 2024
That was a nice experience, service was excellent, they also have robot-couriers it’s also good option for me as i usually get food from deliveries
Response from Property: 有什麼比親您的一句讚美,一句滿意,來得更有力量!感謝您對我們的支持,在您的鼓勵與支持下我們會做得更加努力。酒店周邊毗鄰5號線興東地鐵站C出口直行50米,地鐵5號線16分鐘直達深圳北站,廣深高速同樂關、南光高速出口約十分鐘,距深圳寶安機場僅需15分鐘車程,酒店周邊景點:歡樂港灣,灣區之光摩天輪、深圳西麗野生動物園、世界之窗等,再次感謝對您本酒店的肯定,歡迎親的下次光臨!
Guest User
Boutique Room (Without window)
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 4, 2024
Great location, clean rooms and great food.
Response from Property: What is more powerful than a compliment or satisfaction from you! Thank you for your support to us, with your encouragement and support we will do more efforts. The hotel is adjacent to Line 5 Xingdong Subway Station Exit C for 50 meters, Metro Line 5 direct to Shenzhen North Railway Station in 16 minutes, Guangzhou-Shenzhen Expressway Tongleguan, Nanguang Expressway exit about 10 minutes, from Shenzhen Bao 'an airport only 15 minutes by car, attractions around the hotel: Happy Harbor, Bay Area Light Ferris Wheel, Shenzhen Xili Safari Park, Window of the World, etc. Thank you again for your recognition of the hotel, welcome to your next visit!
Guest User
Standard Double Room
Stayed in Feb 2024
Booked for others
10 review
1.0/5
Posted on Mar 9, 2024
All I can say is that the whole hotel was filled with a pungent and unpleasant perfume, and the lighting in the room was very dim. The stained sheets are disgusting Indifferent attitude at the front desk
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your stay and for taking the time to leave us a review. We apologize for bringing you a bad stay experience. The hotel fragrance has arranged for a dedicated person to follow up and adjust the smell. The lighting in the room is mainly warm colors. It may be our fault. It is not good enough to detect stains on bed sheets and linen. We will strengthen training to strictly control the linen after it is sent for washing and disinfection to prevent such problems from happening; and strengthen training on etiquette, courtesy, business knowledge and other related training at the front desk, if any Inform the front desk of any problem as soon as possible, and we can solve the problem for you as soon as possible. We hope you can give us a chance and come back to experience it next time. The hotel is adjacent to Xingdong Subway Station of Metro Line 5, the Tongleguan Exit of Guangzhou-Shenzhen Expressway, and only a 15-minute drive from Shenzhen Bao'an Airport. All rooms of the hotel have been fully upgraded and renovated during 2023, and a new addition has been added on the third floor. Fully automatic laundry equipment, fitness equipment, etc. Your affirmation is our greatest encouragement. The elegant and comfortable environment of the hotel allows you to sleep peacefully and warmly like home. Thank you again for your affirmation of our hotel. We look forward to your visit and wish you the best. Have a nice trip!
Anonymous User
Standard Double Room
Stayed in Feb 2023
Business travelers
37 review
3.5/5
Posted on Mar 3, 2023
Some male waiters at the front desk lack service awareness and lack basic service industry literacy.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your choice of our hotel, and thank you very much for your valuable opinions. We will strengthen the training of service awareness for our employees. We are very sorry for wasting your precious time. Please understand and look forward to your coming again. Will provide you with better service!
Daheituzi
Standard Double Room
Stayed in Dec 2022
Business travelers
3 review
3.5/5
Posted on Jan 10, 2023
Not suitable for business trips in the morning, invoicing is too slow! There are also line jumpers.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at Qianhai Holiday Hotel. The morning is the peak time for check-out and billing. I am sorry for wasting your precious time. If you stay next time, please contact the front desk, and we will open it for you in advance. bill. Holiday Inn Front Desk looks forward to your coming again, and we will provide you with more high-quality and considerate services!
Guest User
Boutique Room (Without window)
Stayed in Feb 2023
Business travelers
2 review
3.0/5
Posted on Apr 1, 2023
It's okay, the robot is pretty good
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for staying and commenting on us in your busy schedule. It may be that we are not doing well enough. We will continue to uphold the service concept of working hard and serving attentively. We look forward to seeing you again to review our progress. I wish you a happy day !
Guest User
Business Double Room
Stayed in Mar 2023
Business travelers
1 review
4.0/5
Very Good
Posted on Apr 13, 2023
Very good, the room is big enough
Original TextTranslated by Google
Response from Property: Hello, dear guests! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and serving carefully, so that you can feel the warmth of home in Qianhai Holiday Hotel. We look forward to your coming again to review our progress. I wish you a happy every day one day!
Guest User
Standard Double Room
Stayed in Jun 2022
Travel with friends
3 review
3.7/5
Posted on Jul 4, 2022
It doesn't feel very good, there is dampness and mold in the room, and the service is average.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are sorry for your experience during your stay at the hotel. The guest rooms are being de-moulded, dehumidified and ventilated. If you have any questions during your stay, please report them to our service staff as soon as possible. We will help you solve them. If you come here next time, you hope to book this hotel again. Give us a chance to apologize. Looking forward to visiting again!
Guest User
Boutique Room (Without window)
Stayed in Dec 2022
Booked for others
10 review
5.0/5
Outstanding
Posted on Jan 14, 2023
The front desk service is warm, not bad
Original TextTranslated by Google
Response from Property: Hello, dear guests! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and serving carefully, so that you can feel the warmth of home in Qianhai Holiday Hotel. We look forward to seeing you again to review our progress, and wish you a happy day!
Guest User
Deluxe Suite
Stayed in Jan 2023
Business travelers
12 review
5.0/5
Outstanding
Posted on Feb 11, 2023
The environment is not bad
Original TextTranslated by Google
Response from Property: Hello, dear guests! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and serving carefully, so that you can feel the warmth of home in Qianhai Holiday Hotel. We look forward to seeing you again to review our progress, and wish you a happy day!
Guest User
Standard Double Room
Stayed in May 2022
Business travelers
4 review
2.0/5
Posted on Sep 5, 2022
Average accommodation general environment
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your comments on our hotel. I am sorry to bring you bad feelings. We sincerely hope to get in touch with you to learn more details in order to make corresponding improvements, thank you. You can call the hotel switchboard and give us your valuable suggestions. We hope that our improvement can welcome you to come again!
Guest User
Standard Double Room
Stayed in Sep 2022
Booked for others
1 review
5.0/5
Outstanding
Posted on Oct 17, 2022
good condition
Original TextTranslated by Google
Response from Property: Hello, dear guests! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and serving carefully, so that you can feel the warmth of home in Qianhai Holiday Hotel. We look forward to seeing you again to review our progress, and wish you a happy day!
Guest User
Standard Double Room
Stayed in Dec 2022
Business travelers
15 review
5.0/5
Outstanding
Posted on Mar 15, 2023
okay
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your five-star recommendation. We will continue to uphold the service concept of working hard and serving attentively, so that you can feel the warmth of home in Qianhai Holiday Hotel. We look forward to seeing you again to review our progress, and wish you a happy day!
Guest User
Standard Double Room
Stayed in Nov 2024
Booked for others
26 review
4.0/5
Very Good
Posted on Dec 26, 2024
前台沒有主動升級房間,房間無景觀。大堂的香水味道太重。對面雪花啤酒小鎮開業了,逛街吃飯都非常方便,地鐵交通也方便!
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Response from Property: 尊敬的賓客:您好!感謝您的入住並在百忙中對我們進行點評。很抱歉給您帶來了不好的入住體驗,很感謝您對我們酒店提出的寶貴意見,我們會針對您的意見進行檢查,如有問題我們會即刻進行整改。酒店全體員工期待您再次入住,祝您身體健康。謝謝!