Grand Mercure Ise-Shima Resort & Spa
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Shima
Grand Mercure Ise-Shima Resort & Spa
Renovated in 2024
Isobe-cho Matoya Kasatori 939-6, Shima City, Mie Prefecture, 517-0204, Japan
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With a stay at Grand Mercure Ise-shima Resort & Spa in Shima, you'll be within a 5-minute drive of Matoya Bay Bridge and Shima Spain Village. This hotel is 13.1 mi (21.1 km) from Ise Grand Shrine and 12 mi (19.2 km) from Toba Aquarium.Show More
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Highlights
Free parking
Delicious breakfast
Lots to doAmenities
Sauna
Outdoor swimming pool
Hot springsFree
Restaurant
Private parkingFree
Wi-Fi in public areasFree
EV charging station
Station pick-up serviceFree
All Amenities
Property Description
With a stay at Grand Mercure Ise-shima Resort & Spa in Shima, you'll be within a 5-minute drive of Matoya Bay Bridge and Shima Spain Village. This hotel is 13.1 mi (21.1 km) from Ise Grand Shrine and 12 mi (19.2 km) from Toba Aquarium.
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3.8/5
GoodThe room is comfortable, the scenery is beautiful, and the breakfast is rich
All 124 Reviews
Surroundings
Train: Anagawa Station
(3.8 miles)
Train: Shimaisobe Station
(4.0 miles)
Landmarks: Matoyawan Bridge
(1350 ft)
Landmarks: Iseshima Country Club
(3850 ft)
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Rooms
Guest Reviews
Services & Amenities
Policies
4
Classic Deluxe Suite, Japanese-Western style Ocean/Sea view
2 Single bed or 2 Single bed and 4 Floor bedding
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Ocean view
Check Availability
4
Classic Room, Japanese Style, Mountain View
4 Floor bedding
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Daily housekeeping
Check Availability
4
Classic Triple Room, Mountain View, Hollywood Twin
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Daily housekeeping
Check Availability
4
Classic Twin Room, Mountain View
2 Single bed or 2 Single bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Daily housekeeping
Check Availability
4
Classic Deluxe Suite 2 bed rooms, Mountain view
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Daily housekeeping
Check Availability
3
Superior Twin Room, Mountain View
2 Single bed or 2 Single bed and 1 Single bed or 2 Single bed and 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Daily housekeeping
Check Availability
4
Classic Junior Suite, Japanese-Western style, Mountain view
2 Single bed or 2 Single bed and 4 Floor bedding
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Daily housekeeping
Check Availability
4
Classic Twin Room, Ocean/Sea View, Hollywood Twin
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Ocean view
Check Availability
4
Classic Deluxe Suite with 4 single beds, Ocean/Sea view, 2 bed rooms
4 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Ocean view
Check Availability
1
[Non-Smoking]Japanese Room
5 Floor bedding
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Daily housekeeping
Bath towels
Check Availability
4
Classic Twin Room, Ocean/Sea View
2 Single bed or 2 Single bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Ocean view
Check Availability
1
[Non-Smoking]Standard Twin
4 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Daily housekeeping
Bath towels
Check Availability
4
Classic Junior Suite, Japanese-Western style,Ocean/Sea view
2 Single bed or 2 Single bed and 4 Floor bedding
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Ocean view
Check Availability
3
Superior Twin Room, Ocean/Sea View
2 Single bed or 2 Single bed and 1 Single bed or 2 Single bed and 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Ocean view
Check Availability
4
Classic Room, Japanese-Western style, Ocean/Sea view
2 Single bed or 2 Single bed and 3 Bunk bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Ocean view
Check Availability
4
Classic Accessible Room, Japanese-Western Style Ocean/Sea View
2 Single bed or 2 Single bed and 3 Floor bedding
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Ocean view
Check Availability
4
Classic Room, Japanese Style, Ocean/Sea View
4 Floor bedding
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Ocean view
Check Availability
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Guest Reviews
3.8/5
Good
124 reviews
Verified Reviews- Cleanliness4.2
- Amenities3.5
- Location3.8
- Service3.7
Average for similar properties in Shima
AI Summary
The staff offers friendly and smooth service, catering to foreign guests and accommodating Japanese staff. Guests appreciate the comfortable, spacious rooms, some with ocean views.
Siew Leen Diong
November 27, 2024
Huge hotel. Very very crowded and busy due to local long weekend holiday and groups. Super slow elevators. Good choice of food at the buffets but there is no change if you eat for more than 1 day.
Guest User
February 27, 2025
I stayed here in February 2025 for a pilgrimage to Ise Shrine.
The red bridge and the landscape can be seen beautifully from the elevator hall on the upper floors of the hotel, making it a great location.
Even though the hotel was renovated, it still had the same lively feel.
The lounge is open all day and doesn't close at certain times, which is nice.
The hot spring had a lot of water and was very comfortable.
Perhaps it was for busy times, but the old-looking tables in front of the restaurant felt different.
As for dinner and breakfast, the number of dishes was smaller than other Mercure hotels, perhaps due to the size of the restaurant, and some of the things I was looking forward to were missing, which was disappointing.
The Matsusaka beef stew for dinner was disappointing, as I wanted to ask when the croissant was baked in the morning, but I gave up after one bite.
It seems that there are many tourist buses, so I felt that the bath depends on the timing.
The hotel is in a tourist area, so it's more of a one-time experience than a repeat visitor.
Original TextTranslation provided by Google
Guest User
January 23, 2025
The hospitality was excellent.
The breakfast also had a wide variety of options, making it a hotel I would like to stay at again.
Original TextTranslation provided by Google
Anonymous User
January 1, 2025
There were so many people that I didn't take the elevator for almost three days. Every time I took the elevator, it was crowded and the elevator came very slowly. Even on the last day, I was sick and had to climb the stairs. It was a bad feeling.
Although the buffet food was barely okay, there were so many people that sometimes the food was gone when it was my turn.
Original TextTranslation provided by Google
Siu ki
July 18, 2024
The room is comfortable, the scenery is beautiful, and the breakfast is rich
Original TextTranslation provided by Google
mayu24
April 2, 2024
The front desk's customer service was not so good. Maybe they were still new! I wish they would practice a bit more.
I had a child with me, so if there were no children's clothes in the room, I wish they would have told me when I checked in.
Then I wouldn't have to go and get them every time.
If they could just fix that, I think they could provide better customer service. 
Please do your best.
Original TextTranslation provided by Google
Guest User
September 9, 2024
As expected, it was newly renovated, clean, spacious, and stylish. The large public bath was also clean, and the service was good everywhere.
The problem with the facility is that there are not many elevators compared to the number of rooms. When checking in or eating, no matter how long I waited, I couldn't get on the elevator. I wish there were stairs.
Also, I chose the ocean view, but it wasn't like the hotel was on the coast, but rather the ocean was a little far away. I think mountain view is fine.
Also, I wish they would increase the number of employees a little more. The service is not keeping up.
If you are planning to stay in the near future, I recommend that you eat at a pub a little further away near the station instead of the buffet on weekends and other days when it is likely to be crowded. The rooms are spacious, so takeout might be a good idea. The buffet is crowded both in the morning and evening, and you have to wait in a long line to get rice and miso soup. And when it's your turn, it's empty. It takes several minutes for it to be replenished. It seemed especially difficult for parents with small children. The food is at the level of a family restaurant, so I think it would be less stressful to eat there and check in later.
The staff are also working hard. I can't say anything. I wish I had eaten outside instead. If you're in a hurry in the morning, I recommend eating outside.
Original TextTranslation provided by Google
Guest User
August 24, 2024
The dinner was amazing! The lounge, which is open to all guests, offers free drinks from draft beer, which is a great service for alcohol lovers. It is also close to Spain Village, so I think it is the best hotel for those who are going to Spain Village.
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Sauna
Outdoor swimming pool
Additional charge
Hot springs
Free
Restaurant
Private parking
Free
Wi-Fi in public areas
Free
EV charging station
Station pick-up service
Free
Laundry room
Conference room
Additional charge
Outdoor swimming pool
Hot springs
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Car charging facilities
Transportation
Shuttle service
Free
Station drop-off service
Free
Station pick-up service
Free
Front Desk Services
Luggage storage
Front desk (limited hours)
Languages Spoken
Japanese
Health & Wellness
Sauna
Hot springs
Free
Public baths
Free
Public Areas
Elevator
Vending machines
Non-smoking floor
Smoking area
No smoking in public areas
Cleaning Services
Laundry room
Business Services
Conference room
Additional charge
Accessibility
Stair-free main entrance
Wheelchairs available
Handrails on stairs
Safety & Security
Fire alarm
CCTV in public areas
Smoke detector
Security personnel
Fire extinguisher
Property Policies
Check-in and Check-out Times
Check-in: 15:00–22:00
Check-out: Before 11:00
Front desk hours: [Mon-Sun]06:00–22:00
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:JPY 3,025 (approx. $20.51) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Property Description
- Opened: 1987
- Renovated: 2024
- Number of Rooms: 372
With a stay at Grand Mercure Ise-shima Resort & Spa in Shima, you'll be within a 5-minute drive of Matoya Bay Bridge and Shima Spain Village. This hotel is 13.1 mi (21.1 km) from Ise Grand Shrine and 12 mi (19.2 km) from Toba Aquarium.
Take advantage of recreational opportunities offered, including hot springs, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. At Grand Mercure Ise-shima Resort & Spa, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. This hotel has 8 meeting rooms available for events. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Make yourself at home in one of the 369 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreational opportunities offered, including hot springs, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. At Grand Mercure Ise-shima Resort & Spa, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. This hotel has 8 meeting rooms available for events. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Make yourself at home in one of the 369 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.