Novotel Sihanoukville Holiday Resort Reviews

Response from Property: Greetings from Novotel Sihanoukville Holiday Resort,Thank you for taking the time to share your feedback about your recent stay at our resort.We apologize for the disappointment you experienced with our hospitality, particularly regarding the welcome drink. As per our standard, we provide welcome drinks to all our guests during check-in, and we regret that this was missed during your stay. Thank you for bringing this to our attention. Please rest assured that we take your feedback seriously and will use it to improve our services.We understand that parking can be challenging due to our limited parking options. However, we do offer an alternative for our guests to park across the street. Our goal is to provide a convenient and safe experience for all our guests.Regarding dining options, we are pleased to inform you that there is a convenient street food area less than a five-minute drive away at Independence Beach. Additionally, a nearby shopping mall, only a five-minute drive away, offers a variety of restaurants and cafes to suit your taste. Within our hotel, we also provide a wide range of menu options that have earned us a reputation among the best restaurants in Sihanoukville. From international cuisine to local specialties, our chefs have crafted a selection of dishes that are sure to delight your palate.We are pleased to hear that you enjoyed the cleanliness of our facilities and the beach. It is our pleasure to provide a serene and spotless environment for our guests, and we’re glad these aspects contributed positively to your stay.Thank you again for your feedback. We look forward to welcoming you back to Novotel Sihanoukville Holiday Resort in the future.