Heritage Collection on Pagoda - A Digital Hotel

Heritage Collection on Pagoda - A Digital Hotel Reviews

Heritage Collection on Pagoda - A Digital Hotel

63 Pagoda St, Singapore, SingaporeView Hotel Details
Heritage Collection on Pagoda - A Digital Hotel
Heritage Collection on Pagoda - A Digital HotelHeritage Collection on Pagoda - A Digital HotelHeritage Collection on Pagoda - A Digital Hotel
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Heritage Collection on Pagoda - A Digital Hotel Guest Reviews

4.6/5
Great
27 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.6
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All Reviews(27)
Positive reviews(27)
Reviews with photos/video(6)
Awesome stay(9)
Easy to get around(9)
Convenient location(8)
Clean and tidy(7)
Close to metro(7)
Quiet & comfortable(6)
Friendly host(5)
Shuuuyy
Pagoda Loft
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 24, 2024
Thank you Maica, Mary and Nina for the greatest services and attitude. Room is not big but very comfortable and clean. And it’s at a very good location 2 mins from the Chinatown Station and it’s located right at the Pagoda Street. Overall is satisfied and will be back again!
BHTOK
Pagoda Loft (Skylight)
Stayed in Apr 2024
Family
8 review
5.0/5
Outstanding
Posted on Apr 13, 2024
It's clean and convenient and good location. Just a bit pity our flight was delayed, as we reach hotel around 10pm.
Response from Property: Thank you for your review! We're glad to hear that you found our hotel clean, convenient, and well-located. We're sorry to hear about the delay in your flight, which caused you to arrive at the hotel late in the evening. We understand that delays can be frustrating, but we hope that once you settled in, you were able to enjoy your stay with us. Thank you once again for choosing us and we hope to welcome you back for a smoother experience in the future!
Thakorn
Pagoda Junior Loft
Stayed in Apr 2024
Couples
4 review
5.0/5
Outstanding
Posted on Apr 21, 2024
Best location ever! It’s just a blink of an eye, you will get from MRT exit A to the hotel entrance. The decoration and facilities were also great. Room width is just a bit narrow, but it’s cozy and enough to get relax after your long walking day in Singapore. It’s get very near to the dream hotel. Just one negative is the hotel has no elevator. It literally suits for under middle-age person or exercise lover, do not recommend for senior person to stay. Anyway, I’m fine with ladder climbing. Therefore, I would like to give a super 5 stars satisfaction for my 3 nights stay.
Wai
Pagoda Studio
Stayed in Apr 2024
Business travelers
38 review
4.7/5
Amazing
Posted on Apr 29, 2024
One word Fantastic. I stayed at this hotel for the Chinatown feel and also convenience - to MRT, office etc. Despite being a digital hotel without front desk, they kept service up to par with regular WhatsApp to check upon. I can be sure if I needed to speak to someone physically, urgently, they will be there.
Guest User
Pagoda Studio (No Window)
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 13, 2024
I really appreciate the exceptional service you provided.Maica, Nica, Mary & Nina* 🥰
Likhit
Pagoda Studio (No Window)
Stayed in Mar 2024
Couples
1 review
4.7/5
Amazing
Posted on Mar 28, 2024
Even though the room size is small, everything works perfectly well. The bed is 5 ft in my room (pagoda studio - no windows) same as the room description, the location is also good just a few meters away from the MRT exit. Firstly I concerned about whether it will be noisy as the hotel is in the middle of Pagoda Street with many shops along the way, but it's very quiet inside. Digital key lock from my phone works well with Android, and the staff are quite active and be there when I arrived to facilitate things e.g. setting up a digital key from my phone, thanks for a good experience stay (Nina, Maica & Mary).
Response from Property: Hi Likhit,Thank you for taking the time to share your experience with us! We're thrilled to hear that everything worked perfectly for you during your stay. It's wonderful to know that you found our location convenient and that you were pleasantly surprised by how quiet it was inside despite being in the heart of the city.We're glad to hear that our digital check-in worked well for you and that our staff, were able to assist you promptly and efficiently. Your kind words mean a lot to us, and we're delighted that you had a good experience staying with us.Thank you once again and we look forward to welcoming you back again in the future!
Guest User
Pagoda Studio Deluxe
Stayed in Mar 2024
Business travelers
3 review
4.5/5
Great
Posted on Mar 13, 2024
I must say, a well use of space. Besides the toilet being a little small and the heater water was not hot enough, overall, the place was clean, and the bed was comfortable. My room was facing the street, but I could not hear any noises. Shops closed early as well.
Response from Property: Dear Valued Guest,Thank you for your feedback! We're glad to hear that you found our space well-utilized and clean, and that you enjoyed a comfortable stay overall. We apologize for any inconvenience if the size of the toilet did n ot meet your preference. However, please note that our shower heaters require approximately 30 minutes to reach optimal temperature, so turning it on in advance can ensure a warmer shower experience. Nevertheless, We appreciate your patronage and hope to welcome you back soon!
Guest User
Pagoda Loft
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 11, 2024
Thanks to Maica, Mary and Nina! Sauber, gut ausgestattet und in perfekter Lage.
Lars Ong
Pagoda Loft
Stayed in Dec 2023
Solo travelers
1 review
4.7/5
Amazing
Posted on Dec 30, 2023
Stayed in the loft, place is very clean, and quiet. Conveniently near the MRT station. Alex is very helpful and responsive. Will definitely stay here again
Response from Property: Hi Lars,Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay in our loft room and found the place to be clean and quiet. It's wonderful to know that our proximity to the MRT station was convenient for you.We're also glad to hear that our staff provided helpful and responsive service. We strive to offer excellent customer service, and it's rewarding to see that reflected in your feedback.Thank you for choosing Heritage Collection, and we look forward to welcoming you back for another enjoyable stay.
Guest User
Pagoda Junior Loft
Stayed in Apr 2024
Couples
9 review
5.0/5
Outstanding
Posted on Apr 25, 2024
Service provided by the staffs are very efficient and good
Guest User
Pagoda Studio (No Window)
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 22, 2024
Everything was great!
Naqib Solihin
Pagoda Loft
Stayed in Apr 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Apr 29, 2024
Great and affordable
Guest User
Pagoda Loft (Skylight)
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 5, 2024
The room is clean, there is a supermarket and subway station downstairs. The Chinese restaurant nearby is also delicious. The room is very quiet. The customer service will answer any questions and is very patient. Recommended
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Anonymous User
Pagoda Loft
Stayed in Mar 2024
Solo travelers
6 review
4.2/5
Very Good
Posted on Mar 12, 2024
The location of the hotel is very good and the decoration is modern and fashionable Suitable for business or personal travel At this price point, it’s a great value for money. I personally think it is worth recommending to people traveling to Singapore
Original TextTranslated by Google
Response from Property: Hi Haozhang,Thank you so much for your kind words and positive feedback regarding your recent stay with us. We're thrilled to hear that you found our hotel's location convenient and appreciated the modern and stylish decor.We take pride in offering a comfortable and convenient experience for both business and personal travelers, and we're delighted to know that you found our accommodations suitable for various types of travel.We are glad to hear that you found our hotel to be a great value for money at its price point. Your recommendation means a lot to us, and we're honored to have earned your trust.Thank you for choosing to stay with us, and we look forward to welcoming you back on your future travels to Singapore.
Guest User
Pagoda Loft (Skylight)
Stayed in Mar 2024
Couples
2 review
5.0/5
Outstanding
Posted on Mar 11, 2024
I came here with my partner to watch my sister Swift's concert. Considering the value for money, this place is really good! Don't look at the bustling Chinatown downstairs here, but the soundproofing is really amazing, hahahahaha. The whole process is online check-in, close to the subway station ~ there are a lot of food nearby. For us, we just need to prepare a visa card and a deposit of 200💲~ The staff will get off work at 6 o'clock, and Amway everyone is here!
Original TextTranslated by Google
Response from Property: Thank you so much for your perfect score and glowing review! We're thrilled to hear that your stay with us exceeded your expectations. We're glad that the our check-in process was convenient for you and that our strategic location added to your experience.Thank you for recommending us, and we look forward to welcoming you and your partner back for another enjoyable stay in the future!