To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location6.8
Amenities5.5
Service5.9
Cleanliness5.8
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All reviews(486)
Positive reviews(321)
Reviews with photos/video(107)
Great location(25)
Convenient location(22)
Strange smell in room(20)
Awesome stay(17)
Friendly host(16)
Convenient public transportation(4)
Negative reviews(165)
Guest User
Single Room
Stayed in Oct 2025
Solo traveler
87 review
8.0/10
Very Good
Posted on Nov 2, 2025
My room totally cant hang my shirt and pants,there was nothing to hang,simple thing cannot provide
Response from Property: Dear GuestThank you for your feedback. We sincerely apologize for the inconvenience caused by the lack of hanging space in your room. Your comments are very valuable, and we will take them into consideration as we look for ways to improve our room amenities for our guests.We appreciate your input and hope to provide a better experience in the future.Kind regards,K Hotels
Guest User
Single Room
Stayed in Aug 2025
Solo traveler
7 review
4.5/10
Posted on Sep 28, 2025
Caution:the hotel may be used mainly as a workers dormitory
• staff met : friendly
• bed: comfortable /clean
• “bathroom”: a toilet cubicle with a sink and a shower hose — but.no space
• room: veery small for others available at this price
• hotel ouutsidenif room: not clean and the peculiar smell may be stuck in the air conditioning
• other rooms: APPEAR TO VE USED AS WORKERS DORMITORIES CRAMMED WITH BUNK BEDS AND BAGS ETC!!!
Response from Property: Dear Guest,Thank you for sharing your feedback regarding your stay. We appreciate your kind words about our staff and the comfort of the bed.We also note your concerns about the room size, bathroom layout, and overall cleanliness. We apologize if certain areas, including the exterior and air conditioning, did not meet your expectations. We continuously strive to maintain a comfortable and clean environment for all our guests, and your comments will be shared with our team to help improve our facilities and services.Thank you again for your feedback, and we hope to have the opportunity to provide a better experience in the future.Kind regards,K Hotels
redhaste
Single Room
Stayed in Jun 2025
Solo traveler
1 review
6.0/10
Posted on Jul 21, 2025
Typical low cost room in the heart of local food area
The cat at this place is very nice
Response from Property: Dear GuestThank you for your kind feedback!We're glad you appreciated the value of our budget-friendly room and enjoyed being in the heart of a vibrant local food area. And we’re especially happy to hear you liked our resident cat — she gets quite a few compliments from guests!We hope to welcome you back again soon.Warm regards,K Hotels
Reggie Yap
Single Room
Stayed in Aug 2025
Solo traveler
22 review
7.5/10
Posted on Sep 19, 2025
Should have Internal telephone in hotel room
Response from Property: Dear Guest Thank you for your feedback!SincerelyK Hotels
Guest User
Double Room
Stayed in Oct 2025
Couple
1 review
2.0/10
Posted on Nov 10, 2025
Horrid place. Should not be listed on this site. Arrived too late to find anything else after seeing room. Left after 1 night. No room for bags, no top sheet only a single bed throw - too small to cover 1 average adult from chest to feet. Bathroom was smaller than what can be found in a caravan, live wires hanging in bathroom in shower splash zone as no shower stall. No legs on mattress base so you are so close to the floor it is hard to get up. Not only were both pillows flat, but lumpy as well. Bed bugs. Stink. AVOID, AVOID, AVOID. Much nicer places that are bigger for not much more! Most times a few bad reviews are mostly wingers, not so here - it is that bad.
Response from Property: Dear GuestThank you for sharing your feedback. We sincerely apologize that your stay did not meet your expectations. We take concerns regarding cleanliness, bedding, and safety very seriously, and your comments have been shared with our housekeeping and maintenance teams to address these issues immediately.We regret that your experience was unsatisfactory and appreciate your feedback, as it helps us improve our services for future guests.Kind regards,K Hotels
Guest User
Single Room
Stayed in Mar 2025
Solo traveler
4 review
7.0/10
Posted on Apr 27, 2025
Suitable for a short night stay given the location and price while waiting for flight transit overnight. However the room is dirty that there are stains on the bed and pillow sheet. I also saw a cockroach! Room is small but I do not mind. Cleanliness is something K Hotel really need to work on.
Response from Property: Dear GuestThank you for sharing your feedback.We are glad to hear our location and pricing were convenient for your stay.However, we sincerely apologize for the cleanliness issues you encountered. This is certainly not the standard we aim to provide, and we will address this with our housekeeping team immediately to ensure this does not happen again.We value your input and hope to have the chance to serve you better in the future.SincerelyK Hotels
Guest User
Single Room
Stayed in Mar 2025
Solo traveler
1 review
6.5/10
Posted on Apr 26, 2025
Nice Location . Others are just nice for solo travelers. You can find all types of food within a few steps
Response from Property: Dear GuestThank you for your feedback!We’re glad to hear you enjoyed our location and the food options nearby. We agree that it's a great spot for solo travelers. We hope to welcome you back soon!SincerelyK Hotels
Guest User
Double Room
Stayed in Jul 2025
Couple
32 review
10/10
Outstanding
Posted on Aug 29, 2025
Miss this friendly cat
Response from Property: Dear GuestThank you for your feedback!SincerelyK Hotels
Tsering Lhamo
Standard Twin Room
Stayed in Mar 2025
Family
12 review
6.0/10
Posted on Apr 11, 2025
Location is pretty good. Close by bus station and restaurants and many buddist centers. The price is okay during the weekdays. Room is quite okay with big window.
Response from Property: Dear GuestThank you for your kind review! We’re glad to hear that you enjoyed our convenient location, with easy access to public transportation, restaurants, and nearby Buddhist centers. It’s great to know you found the room comfortable and appreciated the large window.We’re also happy that you felt the price was reasonable during the weekdays. We hope to welcome you again soon!
Guest User
Single Room
Stayed in Sep 2025
Solo traveler
1 review
2.5/10
Posted on Oct 3, 2025
Literally, we can not call this place a hotel. They mainly house immigrants worker. And sorry to say, the hygiene standard is not there. Smell stink. I felt cheated, as the rate by trip.com is expensive. Anyone out there, never even think to try this "hotel"
Response from Property: Dear Guest,Thank you for sharing your feedback. We are truly sorry to hear that your stay did not meet your expectations. We take all comments seriously and will review your concerns with our team to ensure better cleanliness and comfort for all guests. Our hotel welcomes all travelers and we are continuously working to maintain a pleasant and inclusive environment.Kind regards,K Hotels
JR Lorezo
Single Room
Stayed in Feb 2025
Business traveler
9 review
3.0/10
Posted on Mar 25, 2025
None of the staff are willing to help out. I am not sure why they have to scan my passport and print it out, when i was booked through Trip.com already. They can just ask and check it or a different identification. But scanning my passport and printing it out is against my privacy.
Response from Property: Dear GuestWe sincerely apologize for the inconvenience and frustration you experienced during your check-in process. We understand your concerns regarding the scanning of your passport and the handling of your personal information. Please rest assured that we follow these procedures to comply with local regulations and ensure the security of all guests. However, we will review our process to see if there are alternative ways to address this in a more efficient and privacy-conscious manner.We are also sorry that our staff did not meet your expectations. Providing excellent customer service is our priority, and we will work with our team to improve their responsiveness and assistance.Thank you for bringing this to our attention, and we hope to have the opportunity to offer you a better experience in the future.
Guest User
Double Room
Stayed in Feb 2025
Solo traveler
4 review
7.0/10
Posted on Mar 19, 2025
Clean room, the lighting abit too dark, but overall was good with the price. Location is fine but there's no Mrt nearby
Response from Property: Dear GuestThank you for your generous feedback with us about your stay. We are delighted to read that you had a good experience with us and we would be more than happy to extend the same quality service to you at any given opportunity. We truly appreciate your support and we hope to welcome you again soon. SincerelyK Hotels
Jenny Chuah
Single Room
Stayed in Feb 2025
Traveling with friends
12 review
10/10
Outstanding
Posted on Jun 6, 2025
Room clean and place easy to get the bus ~ a lot of food nearby ~ next time will come again
Response from Property: Dear JennyThank you for your wonderful feedback! We’re delighted to hear that you found the room clean and enjoyed the convenient location with plenty of food options nearby. We look forward to welcoming you back on your next visit!Warm regards,K Hotels
E D G A R
Double Room
Stayed in Feb 2025
Other
16 review
5.0/10
Posted on Mar 9, 2025
It’s ok for only one night don’t expect to much for the price but it’s ok very easy and simple check in very small bathroom but like I said before I guess it’s enough for one day, close to a few restaurant and a train station
Response from Property: Dear GuestThank you so much for the wonderful feedback! We look forward to your stay with us in the near future!SincerelyK Hotels
Audiiroza
Double Room
Stayed in Jan 2025
Couple
9 review
10/10
Outstanding
Posted on Feb 9, 2025
first time i stay i was stay because weekend season, but this hotel price still sense for me, after that i keep stay day by day extend more longer cause very convinced for me about area, food, and transportation easy.. price very good value!
also reception very help full, and friendly one.. can find the melayu guy lida and amala she very helpfull.. always able to prepare room even 6pm already
pretty sure will back again! thanks
Response from Property: Dear GuestThank you for your continued patronage of Hotel Calmo Bugis. We're delighted to hear that our convenient location, surrounded by diverse dining options and accessible transportation, has made your extended stay enjoyable. It's wonderful to know that you find our pricing to be of great value.We appreciate your kind words about our reception team, especially Lida and Amala. Your recognition of their helpfulness and friendliness is truly encouraging.We look forward to welcoming you back on your future visits to Singapore.SincerelyK Hotels