I arrived well after midnight, completely exhausted after my trip. If you’re arriving at Terminal 3 late at night, I personally wouldn’t recommend this hotel because it isn’t the most convenient option after a long journey. However, if you’re arriving during the day or in the afternoon, I think it’s a good choice.
Unfortunately, I ran into a small issue in my room. The TV wouldn’t turn off because the remote control wasn’t working properly. One staff member initially seemed a little frustrated and focused on explaining the hotel’s procedures. At that moment, I was extremely tired, hot from Singapore’s humid weather, and honestly just wanted to get some sleep rather than discuss the situation.
In the end, the only solution was to unplug the TV from the power socket, which the staff helped me do. Once he realized that was the only way to turn it off, the situation quickly settled down.
Thankfully, after that, everything changed. The bed was incredibly comfortable, and I fell into a deep sleep almost immediately. The staff I met the following morning were also very kind, friendly, and helpful, which left me with a much better impression.
Overall, my stay had a rough start, but it ended on a positive note. If you’re arriving during the day, I think this hotel is a solid option. If you’re arriving at Terminal 3 in the middle of the night, though, you may want to consider a hotel that’s closer or easier to reach.e
