ibis budget Singapore Imperial Reviews

Response from Property: Dear Tuen Kin,It is heartening to hear that your stay had been a wonderful one and that our location and service had met to your expectations. You are indeed correct to point out that our hotel is in the vicinity of many eateries, public transport and convenient amenities. We look forward to welcoming you back for another splendid stay!Warm Regards,RolandGuest Experience Executive

Response from Property: Dear Guest,Thank you for leaving a five star review and compliments for our lovely hospitality team. It is always our pleasure to assist our arriving and departing guests with keeping their luggage safe and secure while they are away touring the city. We look forward to welcoming you back for another great stay with us!Warm Regards,RolandGuest Experience Executive

Response from Property: Dear Guest,Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are delighted that we are able to fulfil all expectations of your stay from our spacious rooms, excellent location and complimentary parking lots. It has definitely been our immense pleasure to have provided you with an excellent hotel experience and we certainly look forward to another opportunity to do so again soon.Warm Regards,RolandGuest Experience Executive

Response from Property: Dear Guest,Thank you for letting us know we have met your expectations as a budget-conscious urban explorer! We are delighted that we are able to fulfil all expectations of your stay, in particular with our convenient location, functional rooms and the service from our friendly staff. We can’t wait to welcome you back for another memorable experience at our hotel!Warm Regards,RolandGuest Experience Executive

Response from Property: Dear Guest,The Hotel Team is delighted to learn of your perfect stay with us, from our hotel's strategic location and amazing hotel team. You are indeed correct to point out that our hotel is only 5 minutes walk from Lavender MRT station which allows for easy access to city center and popular attractions. We pride ourselves on delivering service from the heart and we have shared your kind recognition with our duty manager and the rest of the staff team. We can’t wait to welcome you back for another memorable experience at our hotel!Warm Regards,RolandGuest Experience Executive

Response from Property: Dear Guest,We are happy to hear of your positive compliments for the service of our team, our excellent location and clean rooms. Our hotel is a short 5 minutes walk from Lavender MRT station which allows for easy access to attractions. We can’t wait to welcome you back for another excellent experience at our hotel!Warm Regards,RolandGuest Experience Executive

Response from Property: Dear Guest,The Hotel Team deeply appreciates your kind words for ibis budget Imperial in particular with the room amenities provided and our hotel's excellent location with close proximity to many eateries. We are sorry to hear that you could not enjoy our lovely rooftop swimming pool due to the rainy weather. We hope you can enjoy the pool the next time you return to stay with us again soon! Warm Regards,RolandGuest Experience Executive

Response from Property: Dear Guest,We appreciate your review and thank you for staying with us. We are glad to hear that you have enjoyed our clean and comfortable room. Our hotel is in fact located very near to Lavender MRT station which is just a short 5 mins walk away. Please do not hesitate to approach our friendly staff for the directions. We look forward to welcoming you back to our hotel in the future.Warm Regards,RolandGuest Experience Executive

Response from Property: "Dear Guest,We are delighted to hear that you had a great time staying with us. Our hotel is indeed very well located and near to Aljunied MRT station. Our hotel is also in the vicinity of some really great food. Accor, the hotel giant group that we are part of, advocates Planet 21 to align with environmental and social responsibility, while also helping guests to reduce their carbon footprints. As such, we no longer provide single use plastic bottled water in our rooms. The water in Singapore is potable and can be consumed directly from the tap. A kettle is also provided in the room. It has definitely been our immense pleasure to have provided you with an excellent hotel experience and we certainly look forward to another opportunity to do so again soon.Warm Regards,RolandGuest Experience Executive"

Response from Property: Dear Guest,The Hotel Team is delighted to receive your awesome review rating! We hope we will have the opportunity to serve you again in the future and that you will enjoy the comfortable and affordable rooms that many of our returning guests have always enjoyed.Warm Regards,RolandGuest Experience Executive

Response from Property: Dear Guest,We are sorry to hear about your less than satisfactory experience. My colleagues could be busy with checking in new guests at the time and thus the delay in picking up the call. We hope this isolated incident will not mar your impression of us and sincerely hope to have the opportunity to serve you you back again.Warm Regards,RolandGuest Experience Executive

Response from Property: Dear Guest,We are delighted that you had enjoyed your stay with us, in particular the clean and comfortable room and the excellent location of our hotel. It has definitely been our immense pleasure to have provided you with an excellent hotel experience and we certainly look forward to another opportunity to do so again soon.Warm Regards,RolandGuest Experience Executive

Response from Property: Dear Guest,Thank you for staying with us and spotting a great bargain. We are glad that we are able to meet to your stay expectations. We are confident that our room rates will stay highly competitive, and hope you will choose to stay with us again soon.Warm Regards,RolandGuest Experience Executive