Viewline Resort Snowmass, Autograph Collection

DON’T BELIEVE THE NEGATIVE REVIEWS. Great stay…everything was good. Enjoyed the lobby bar for casual dining.

Great hotel…staff was awesome. Location is awesome. We will be back!

I would sell this building to the city and use it for affordable housing. This would be a great placto house staff.

The staff were all very friendly and helpful. Our room on the third floor was clean and had a nice view. The transportation options were a plus and came in very handy for the Jazz Fest. We will definately return.

Il oved the design of the hotel. The rooms were spacious and comfortable. Service in the bar/restaurant was slow but decent. The servers took my meal before I had finished which was disappointing and it took forever to get my bags, I had to ask 3 times. The shuttle to the music event was great!

The lack of control of the air in the room is a massive issue. Had to ask repeatedly for the air to be shut off. The room was either an ice box or incredibly hot with no in between.

AC did not work. Staff was responsive but couldn’t get it fixed. Nothing significant was offered for the inconvenience.

The food was probably the worst I've ever had in all my hotel stays .

Many issues with this stay. Highlights include: ********** advertised a room with a view, when in fact that room type did not have a view option at all. No hand soap in entire hotel evidently, front desk suggested I get on a shuttle and buy some myself. Housekeeping replenished coffee supplies 1 time during 6 day stay. Didn't show up when requested. When towel replenish was requested they didn't show up so we had to use dirty towels that were on the floor. when they did show up, they found the tip but left without finishing the job. Loud leak noise from up above-not sure where. Outlets didn't work. Very convenient location, beautiful setting.