To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities8.8
Service8.8
Cleanliness9.0
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All reviews(134)
Positive reviews(33)
Reviews with photos/video(11)
Awesome rooms(10)
Large rooms(7)
Great service(7)
Located downtown(7)
Convenient location(6)
Negative reviews(1)
Guest User
Superior Twin Room, Extremely Spacious And Comfortable
Stayed in Nov 2025
Solo traveler
17 review
10/10
Outstanding
Posted on Jan 5, 2026
This is the best hotel in Europe in this price range. It is located in the best place in the city center of Sofia, walkable to various kind of restaurants of all kinds. 5 minutes walk to subway station. The hotel room is huge and provided with adequate amenities. Not to mention the high standard of services , staff are friendly and endeavor to help.
ic20
Panorama Suite on the Top Floor with A Huge Terrace
Stayed in Nov 2025
Family
28 review
10/10
Outstanding
Posted on Dec 14, 2025
Great hotel and location
Friendly staff
In the city center
Mark Akhmed
Superior Room, Extremely Spacious And Comfortable
Stayed in Jul 2025
Traveling with friends
29 review
10/10
Outstanding
Posted on Aug 8, 2025
Best place to stay in Sofia!! Service, location, price . Just love it!
Guest User
Great View Executive Room
Stayed in Nov 2025
Traveling with friends
1 review
9.5/10
Amazing
Posted on Dec 13, 2025
Great big rooms and great location
In city center, close to major attractions and transpotation.
Glo glo glo
Superior Queen Room
Stayed in Dec 2024
Couple
23 review
7.0/10
Posted on Feb 11, 2025
The room is super huge and the hotel is at good location within walking distance to all major attractions. But the hotel looks tired and the hair dryer is useless.
Pınar Holt
Superior Room, Extremely Spacious And Comfortable
Stayed in Nov 2025
Family
2 review
10/10
Outstanding
Posted on Dec 8, 2025
Excellent Hotel. Great location. Everything was perfect.
Guest User
Superior Queen Room
Stayed in Feb 2025
Traveling with friends
7 review
1.0/10
Posted on Apr 1, 2025
I really can't understand if these positive reviews are true? The room is very small and old, and the service is very poor. I booked it for two nights, but I can't even check out for one night. I have to stay. Anyway, I'm very dissatisfied and won't come back next time
R Kosters
Superior Twin Room
Stayed in Sep 2024
Business traveler
5 review
9.0/10
Great
Posted on Oct 25, 2024
Great classy hotel. Very friendly and helpful staff. The outdoor "wintergarden" is a great place to have a drink or lunch.
The location is excellent in Sofia city center
Guest User
Superior Twin Room
Stayed in Jul 2024
Family
8 review
8.0/10
Very good
Posted on Aug 27, 2024
Everything was good except human services. It’ll be much better if there was the human warm touch.
Guest User
Superior Twin Room
Stayed in Oct 2023
Traveling with friends
1 review
10/10
Outstanding
Posted on Nov 19, 2023
Great service and location. Courteous staff and overall great stay! Cute carpets in the elevator which changed everyday
Cla41
Superior Queen Room
Stayed in Feb 2023
Solo traveler
85 review
8.0/10
Very good
Posted on Mar 28, 2023
Eccellente location
Very old spa facilities but still usable
Rooms are nice and very big
Guest User
Corner Suite
Stayed in Feb 2023
Other
10 review
8.0/10
Very good
Posted on Apr 10, 2023
Very centrally located in the city! Beautiful room with friendly staffs!
Guest User
Superior Queen Room
Stayed in Apr 2025
Business traveler
45 review
10/10
Outstanding
Posted on May 18, 2025
Stayed for one night, not far from the subway station, beautiful scenery, large and clean room
Original textTranslated by Google
Gangkanmingbai
Executive Queen Room
Stayed in May 2025
Business traveler
18 review
10/10
Outstanding
Posted on Sep 8, 2025
Good! The service attitude is very good!
Original textTranslated by Google
Duomigedikaduoleikelake
Superior Queen Room
Stayed in Jul 2024
Business traveler
12 review
8.0/10
Very good
Posted on Aug 27, 2024
The hotel is located in the center of Sofia, convenient to everywhere. The room is big and the bed is good. The breakfast is above average. The facilities are complete and you can exercise.