Hotels near Birmingham Airport Viewing Area, Solihull District

The rooms were good and night staff were good especially staff member named ace and gokuma was let down by morning staff called zoe was very unprofessional and rude was disguisted by her service felt very intimadated by the way she dealt with my enquiry will be thinking twice next time to stay at travelodge accommodations should have gone Premier Inn or holiday Inn instead due to her racist remarks and moody behaviour.apart from that everything was OK.

We'd booked this hotel through a website, but probably could have got a better deal if we'd gone to Ibis direct. The beauty of the hotel is that you are 2 minutes from Departures at Birmingham Airport. When you've got an early morning flight this is a definite benefit, just to get a little extra sleep before you travel. The room itself was a good size. Plenty of space for us and our two large cases. Room and bathroom were clean as well. Even better, no noise from other rooms came through (OK you will get selfish people making noise down corridors on occasion - not much can be done about that I'm afraid). Went to the bar to have a drink which was fine. There is a place to eat, but we'd eaten before leaving home. Check in and check out was really quick as well.

Received a warm welcome at check in. Within a few minutes we were In our room which we found very clean and cozy. Bathroom was kitted out with shampoo, conditioner and shower gel in the shower area.Wash are has liquid soap supplied. Sleeping area had good electrical socket availability if needed. We had a kettle with tea, coffee, milk and sugar/sweetener. Wardrobes for hanging clothes with extra bedding and a hairdryer if needed. Restaurant staff like the other staff are extremely friendly and even enjoy banter with the customers. We had breakfast which is a buffet style. Food is cooked perfectly and clean with very little grease on the fried items. Nice atmosphere in the restaurant. It’s very hard to find fault anyway in the hotel.

This is the 2nd time we've stayed at The Arden as we we're visiting the NEC which is about a 15 minute walk away. The hotel represents excellent VFM and all the staff were very professional. We had a few drinks in the bar which had a lovely atmosphere and the leather sofa was really comfy after a day walking around the NEC! We then plumped for room service which arrived in good time and both meals were tasty, Cheeseburger for my husband and Gammon, Egg & Chips for myself. It was also really good that the member of staff that delivered our meals brought a card machine which meant we could pay for our dinner there and then, so upon checkout, we just had to drop our room card into the box and leave with nothing further required. We didn't use any of the spa facilities but I saw the pool and it looked very tempting! All in all, we'd definitely recommend this hotel and would stay again.

I booked a stay for one date then had to move the date due my one colleague being in the military and we eventually stayed for what we thought at the time was a pleasurable evening with this hotel on the 2nd September 2022. I felt I did call in plenty of time to move the first booking and just wanted to flag this up with them. They have now charged me for two stays and accused me of not moving the booking and not turning up. I earn a low salary due to my current job and there would be no way we would want to pay for two stays when we only wanted one night. They appear to not be concerned with my story and are refusing to refund the first booking As they have no proof it was moved on the phone by me. I did not receive an email confirming the move in dates and assumed all was well from the telephone conversation . Be aware this could and will happen to you if you need to change your room booking . They might charge you for two stays. I can barely afford this at present especially with rising prices in fuel costs. I will not be returning to this hotel group because they have ripped me off. What turned out as a smashing hotel stay has now turned into a really bad negative memory. It was not a corporate booking and every penny counts for me at this time and we are being treated as if the money means nothing , that we have been charged for two stays , for them appears normal. Even if it is wrong . Just to confirm we paid and stayed for the £205.12 Booking for one night , but were not at the hotel for the other fee they have charged which is £286 Again beware of these big hotel groups who are happy to take your money and if a mistake is made on their part, are very hard to get back a fee that they should not have taken .

Hotel location is good, but no Novotel is close to the airport. Novotel is walking at the door of the airport glass door for a minute. This hotel is to take the airport light rail for three minutes, then get off the train for ten minutes to walk through the exhibition hall. The exhibition hall is about five minutes walk. Remember that the hotel entrance is at the pizza shop. After entering the door, the elevator is on the second floor. It is the lobby, don't go wrong or circle. The breakfast is very suitable for the Chinese stomach, and the variety is very rich. I live here because I want to participate in the cake show every November. The picture is that it is convenient to go to the exhibition hall without going too far, otherwise the mobile phone is tired. Actually, it is also very tired, stop and go all the way. The hotel is actually a Shanghai-like Heshenghui, a big shopping mall. The hotel reception is in the corner of the second floor of the shopping mall. The guest room is inside the corner building built outside the main building. I feel that the floor of the guest room is built instead of cement, but the quality is very good. . There are not many stores in the mall, the British consumption is not high in the country, and there is a little bit of Colombia in the north. It feels high consumption. There are very few other shops. There is a coffee shop costa in the mall. You can buy a sandwich clerk to help you heat up. The huge sandwich is delicious. There is a specialty store in the Swiss Lotus chocolate, and it is more cost-effective to sell chocolate. Finally, the check-out of this hotel is not to check the room, the room card can go directly to the front desk.

Every member of the Hilton Team we met during our stay were fabulous- receptionist, bar staff, executive lounge team, Brightsmith Restaurant, house keeping, breakfast, concierge - all keen to help, have a pleasant chat and a laugh- yet continue to work and remain professional - very tuned in to guests and the guest experience. A credit to themselves and the hotel. Our room was exceptionally clean and I have to say the bed and pillows were the best I have ever slept in, amazing. The hotel was busy which added to the atmosphere and buzz. Yet the bedrooms were really quiet. In my opinion The Metropole has the edge over other hotels. We stayed here a few years ago and it still has that 'plush' appeal, it is a treat to stay here - it was like coming home and we intend not leave it so long before we return again. Thank you all.

I will not hold it against the hotel if other guests are making noises outside my door. The location is great, rooms are clean, well stocked with tea/coffee, staff is friendly and professional so what else can I ask for. It is not a spanking new hotel so do expect some inevitable wear and tear. As the weather turned hot the room was starting to get stuffy and I had to open the windows which looked out to a quiet alley. If I need to, I would stay here again as it is a pleasant place.