Hotels near KGV Lehner Strasse e.V., Solingen

I was charged more than the agreed price and the hotel refuses to respond to my complaint. I was in the neigborhood and called them after seeing their prices on their site. Based on their offer I went to the hotel, the check-in took a long time because of computer problems. They charged my credit card, I asked for the bill to check it but they said I would get it at check-out. When I complained the next morning they would follow up later. They now deny it and claim I got a better room, but the price of my room on their site is still much lower than paid.

The reservation was made last week via a booking portal for 3 nights. The effort to cancel breakfast again after the reservation was inappropriately high and it was a huge time-expenditure. At the check-in it was not even documented and had to be removed again and it was repeatedly required a correction of the bill. Duration: 30 minutes! A AMEX card is not accepted and had a further workload on Monday morning with more than 10 calls. At the end of the hotel has decided to accept after many hours. The decision maker was not handy at the time. Neither to clarify in the morning nor at check-in in the evening the reception was occupied and you had to wait a while. This stress and effort is hardly feasible in the external service. The hotel is located directly on a very frequent street crossing and a very special charm. The separate entrance reminds a little of the passage of a train station. The rooms are small and spartanianly furnished without a great demand but clean.

My wife and I have travelled to over 100 countries and stayed in 5 Star hotels. This is now our favourite (No1)! The Art Deco theme in the hotel that continues into the huge rooms which had fully equipped kitchens. Extremely clean! Breakfast was all home made Mango Yoghurts , omelettes and bacon cooked to perfection. Tea selection and coffee better than usual hotel chains fare. The bar and small plates were awesome. All the staff were exemplary and over the top service oriented! Wonderful 3 day stay and we will be back soon!!!

ottima accoglienza e personale preparato. posizione tranquilla e camere ordinate e silenziose. da consigliare a chi viaggia per affari nella zona di dusseldorf perchè evita di entrare nel trafficato centro della città.

The price is excellent, modern and fast mode, the surrounding environment is okay, and it is relatively simple. If you choose to stay overnight temporarily, the parking lot is charged. The hotel's underground closed safety is guaranteed. Facilities: Complete standard equipment, fast and convenient Cleanliness: Very clean Environment: The surrounding environment is very good Service: The front desk is very warm and thoughtful

Das Hotel liegt recht gut in Leverkusen mit Restaurants in direkter Umgebung. Das Konzept rund um die Musik der 80er und 90er mit der Möglichkeit in verschiedenen Bereichen des Hotels Vinylplatten zu hören ist wirklich mal was Besonderes. Der Service ist gut. Das Frühstück ok aber nicht außergewöhnlich. Wieso daher nur 3 Sterne? Das liegt einfach an den Gegebenheiten. Die Zimmer (ich war in einem Einzelzimmer) waren zwar freundlich, aber recht klein. Das Bad vergleichsweise winzig. Das einzelne schmale Bett war zwischen den Wänden eingepfercht. Jeder der hier über 2 m groß ist (bin ich zum Glück nicht) wird hier keinen Schlaf finden. Spa und Pool kann ich nicht bewerten.

room, location is great my stay was perfect especially a warm welcome when I arrived. the receptionist saw me tired from walking under the cold, instead of asking passport but offered me a bottle of water.. lovely.. and other staffs at breakfast were excellent service mind. cheers Hampton Dusseldorf :)

The rudeness of a young staff member spoiled our stay at this lovely hotel. Started off at checking in a young man at the checking desk handed in a piece of paper to my husband asking him to sign that without explanation what it was. Next he asked my husband to put his credit card to pay for a stay. Although my husband said he had already paid for the 3 night stay, the boy asked him again to put the card in the card reader which my husband did. After repeating that the stay had been already paid for the young man checked on his computer and asked his colleague for help (cancelling transaction?)he also said that it was nothing to worry about. Then I suggested that we had to check next time whether customer has already paid or hasn’t- so with a very cold face he told me off for my attitude saying that everything was going to be ok. Thanks God we had more money than what was locked on the bank account otherwise we would be in trouble. When I suggested that little ‘I’m sorry’ would help the situation the young member of staff said he did not have anything to apologise for. Not at all a warm welcome in the very beginning made us feel very disappointed and me and my hubby would not recommend staying at the Moxy Hotel. The staff that we met next morning was nicer and helpful, continental breakfast was good and hotel’s design is quirky and has many comfy places to lounge. There is an AppleMac with the internet which is very helpful when exploring things to do in Düsseldorf. Our room was cleaned every day, the hotel seems to be quite a clean place although there is a one friendly mouse running between seats in the lounge.