Ivy and Eve Apartments by CLLIX Reviews

Response from Property: Hi Yuta,Thank you for sharing your experience with us. We're glad to hear that you found our hotel's location convenient, with easy access to bus stops and supermarkets. However, we apologize for any inconvenience you experienced due to the low water pressure from the shower. Please rest assured that we will address this issue promptly to ensure a more comfortable stay for our guests in the future. Your feedback is valuable to us, and we appreciate your understanding. Kind Regards,Chris van ’t HoffGeneral Manager

Response from Property: Hi Roland0408,We're thrilled to hear that you had a really nice stay at our service apar**ent! It's great that you found it clean, well-furnished, and that our staff were helpful. Your positive feedback is much appreciated, and we hope to welcome you back for another enjoyable experience in the future!Ivy and EveKind Regards,Amanda FinnFront Officer Manager

Response from Property: Thank you for sharing your experience with us! We're pleased to hear that you found the check-in and check-out processes to be easy and that you enjoyed the nice view. If there are any specific aspects of your stay that stood out or any suggestions you have for improvement, please feel free to let us know. We appreciate your feedback and look forward to the opportunity to welcome you back in the future.Thank you for choosing to stay with us.Kind Regards,Chris van ’t HoffGeneral Manager

Response from Property: Hi, Reviews like this one make our collective hearts happy! Thank you so much for staying with us and for taking the time to share your experience. We really appreciate it! We hope to see you again soon!!!Kind Regards,Gavin HockingGeneral Manager

Response from Property: Hi Japeth, Thank you for taking the time to tell us about your recent stay and we hope to welcome you back to the hotel in the near future.Kind Regards,Gavin HockingGeneral Manager

Response from Property: Hi Gedebao,Thank you for choosing our hotel for your stay! We're delighted to hear that our convenient location near the Brisbane Cultural Centre has been beneficial for your plans. It's great to know that you found the proximity to museums and art galleries enjoyable, even though there might not be as many attractions around.We're glad to hear that you found our location convenient for accessing the city center via bus and the Gold Coast via the nearby train station. We understand that our establishment is an apar**ent rather than a traditional hotel, but we're pleased that you found the price reasonable and the rooms comfortable and well-equipped.It's fantastic to hear positive feedback about the cleanliness, comfort of the bed, and the amenities provided in the apar**ent. We aim to provide a pleasant and comfortable stay for all our guests.We're happy that you found various amenities such as supermarkets, restaurants, bars, and even a Chinese supermarket nearby. Additionally, we're thrilled to hear that you enjoyed the liangpi and roujiamo available downstairs.Thank you for taking the time to share your experience, and we hope to have the opportunity to welcome you back in the future! If you need any assistance during your stay, please don't hesitate to let us know.Kind Regards,Chris van ’t HoffGeneral Manager

Response from Property: Hi Guest,Thank you for sharing your positive experience with us! We're delighted to hear that you had a great stay, even though there was a minor issue that was promptly resolved. We're pleased that you enjoyed the room environment and found it to be nice and beautiful. The urban river bank view sounds like it made your stay even more enjoyable.If you have any further comments, suggestions, or if there's anything else you'd like to share, please feel free to let us know. We value your input and hope to continue providing you with excellent service and beautiful accommodations during your future visits. Thank you for choosing us as your accommodation.Kind Regards, Gavin Hocking General Manager

Response from Property: Hi, Thanks so much for staying with us and for taking the time to write a review! We want to make sure our guests have a beautiful experience staying with us and that starts with a beautiful apar**ent. Thank you so much for calling it out--we sure appreciate it! We'd love to see you again soon!!!Kind Regards,Gavin

Response from Property: Hi Rosalina. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.Kind Regards,Gavin HockingGeneral Manager

Response from Property: Hi Zhemu,Thank you for sharing your positive feedback about your stay. We're pleased to hear that you enjoyed the hotel's location near South Bank Park and found it to be clean, comfortable, and well-equipped. It's great to know that the accommodations were suitable for family outings and that you had a positive interaction with the service staff.If you have any further comments, suggestions, or if there's anything else you'd like to share, please feel free to let us know. We value your input and hope to provide you and your family with an even better experience during your future visits. Thank you for choosing us as your accommodation.Kind Regards, Gavin Hocking General Manager

Response from Property: Hi Wai Man Maggie,We sincerely apologize for the inconvenience you've experienced during your stay. Our team is committed to maintaining a clean and comfortable environment for our guests, and it's disheartening to hear about the presence of dead cockroaches on the terrace.Please rest assured that we take this matter seriously, and we will address it promptly to ensure that such issues are resolved. Your feedback is invaluable, and we appreciate your understanding as we work to enhance our services.If there's anything else we can do to make your stay more pleasant or if you have any additional concerns, please don't hesitate to reach out. We genuinely appreciate your feedback, and we are committed to making the necessary improvements.Thank you for bringing this to our attention.Kind Regards,Chris van ’t HoffGeneral Manager

Response from Property: Hi,Thank you for your feedback! We're glad to hear that you found the balcony very nice. If there's anything else we can do to improve your experience, please let us know. We hope you enjoy the rest of your stay!Kind Regards,Chris van ’t HoffGeneral Manager

Response from Property: Hi, Thanks so much for staying with us and taking the time to rate your experience. We strive for five stars every single time, so we're sorry we missed the mark in some way. We hope you'll come back and give us a chance to earn that fifth star! We look forward to welcoming you back.Kind Regards,Gavin HockingGeneral Manager