Sleep Inn Springfield West

Very clean and great price

The room was ok. They said the hotel was remodeled 15 months ago but part of the popcorn ceiling was missing, there is a gap with the shower door and the opening to the shower.

Tv didn’t work. Had to call desk and they had to come up and fix it with a different remote. Mostly clean.

First and foremost are the amazingly attentive staff. Greeted warmly and with that, a responsiveness to concerns that was greatly appreciated. Room was clean. Breakfast was actually hot (and some of you know just how amazing it is to have a hot breakfast)! Overall, especially for the price, it was well-worth the stay. We’ll be back!

Staff was very nice. The elevator went out the day I arrived and they were kind enough to give me a room on the first floor. Slept fine, which is usually an issue for me at hotels, and the water pressure was good too, which again, is usually an issue for me. Great room for the price.

Never disappointed with a Sleep Inn . The staff were exceptionally helpful answering questions. We had to add an extra night onto our stay. The gentleman at the reception desk said with a smile our discounted rate would be honored and all finished in less than 5 minutes. Beds and pillows are perfect.

I got to the property and was informed that they had gave my room away to another guest and tried to brush it off as being over booked. It's a shame too because I liked this hotel and since I work in that area a lot, I was planning on staying there from now on. Guess I will look for something else.

Great location for why we were in Springfield. Easy access to the airport. Convenient parking. Comfortable bed and bedding.

Everything was extremely clean and the staff was nice. Instant warm water in the shower with movable shower head.