Granary Villa

What a beautiful place is all I can say came for an overnight stay and ended up spending a week here. Staff can't do enough for you to ensure your stay is comfortable enough. Clean, fresh and housed in a beautiful setting. I have no issues what so ever about my stay here in fact I am sad to leave. I will be back again and again my favourite place yet and I have stayed at a few top places. This is my top place what you get for 80 a night I think is an insult for all we get when a travel lodge is 130 a night and you can't even open the window. I have a beautiful garden as soon as I open the door to the room in the cottage we had. Its just criminal that it is soooooo cheap,beautiful products provided and again offered bread and milk every day. Absolutely 10 out of 10 for every factor of a hotel stay. Lisa, ash and Anne what excellent service and staff Thank you

This should not be classed as a hotel. It is more like an Air B & B with no reception or service. Keys are collected from a deposit box via a code. Their website does not make it clear that the restaurant is closed and meals are available at the local pub. No breakfast service. Said we would check in about 3.30pm and they were ringing us at 3.45 asking where we were because they had to leave at 4.00. This is when we discovered about the key collection system. Disappointing after our previous stay when the restaurant was open. My wife was bitten in the night by what may have been a bedbug.

Booking was easy and location perfect for visiting various places . Room was lovely and clean with excellent tea and coffee and bottle water which was much needed after a day of exploring . Lovely welcome at the door and made to feel very welcome . Would definitely stay again . Well done on all for making our stay so brilliant xx

This was booked for two nights for a friends wedding. The hotel cancelled the booking two days before we were due to go. Apparently they were overbooked. Absolutely disgusted as I’ve had to try and find another hotel at short notice

Rural location some Three miles from Kidderminster. Free car park space comes with an excellent tendered mature Garden to sit out in the Summer months. Bit noisy from Road traffic during the daytime only. The cottage bedrooms rooms are small but comfortable and clean withe added bonus of the use of a fully fitted kitchen to cook your own breakfast or alternately bread and butter are provided to make toast. I used the large kettle to make up my Daily travel Flask and enjoyed the complimentry Cornflake Bfast. Good value for a no frills stay

Not good at all. Very poor service. Very cold especially in the toilets Food was ok but not served very well. U to sed to be a good hotel . Needs to train staff more Nothing else to say. Poor

Stayed one night whilst travelling back from week in N Wales and had a 'stop-over' visiting son who lives in Kidderminster. I had a room in the Villa which is a 'self-serve' unit of 5 rooms. Recently refurbished to a nice standard. Room was comfortable but basic - think Travelodge - but no information on wi-fi code or check out times. No phone in the room for emergencies or to contact staff if needed. The breakfast facility was more like a hostel and not what I expected. It was nicely furnished and obviously brand new but still a communal facility with 'help yourself' cereal and sliced bread in opened plastic bags. Jars of jam (opened) and a sink full of dirty dishes. I passed. I knew that the hotel has recently changed hands but not sure what it is trying to be. Reception only staffed 2pm-8pm and no other staff around. As a lone female traveller I was a little unnerved to be told that there were 3 other male guests staying in the Villa with me - I didn't see them - but guessed they had left the dishes in the sink. I am all for giving the place a chance to 'find its feet' but I won't stay here next time I visit. With Hogarth Stone Manor down the road, this hotel needs to decide on an 'identity' quickly and grow into it if it is going to survive. I know it was once a lovely venue and Covid has taken its toll on businesses which is why I have tried to be fair in my review

Where to start. I attended the wedding of my brother and sister in law. I will say the day was brilliant. Unfortunately there has been a few issues that have come to light. And the way my brother and sister in law have been treated has led me to write this review. Apologies in advance as it is quite a lengthy review. They had to change the date of their wedding due to sadly the brides dad passing away. The granary seemed helpful with this at first. As it came closer to the wedding the bride had booked the villa for us to stay- immediate family. When I rang to pay for my room they over charged me as The bride had been given a set price. I had booked a family room. Which hadn’t been set up and I had to chase members of staff for the extra beds for my children. The room wasn’t big enough to fit the two camp beds so alternative arrangements had to be made. The villa is lovely and such a great idea. But it just needs some finishing touches and to be ready for the guests. I have made separate points to include every issue. But there are many more. The bride and groom had to pay for other guests at the hotel to have rooms elsewhere as they had double booked the villa. Not something you expect to do for your wedding when it is sold as exclusive use. She was then told she would have to pay for the wedding to be outside this had not been discussed when she originally booked. The day before the wedding when The bride went to set some things in the room she was asked 3 times about paying the extra for the outside ceremony. She told the members of staff that she was waiting for someone to come to pay. But they kept pushing her about it. The wedding day went lovely or so we thought. The bride had a meeting with the granary after to explain the points which had not gone correctly in her eyes. This has been met with hostility from the granary. I will say the food we had for the wedding breakfast was lovely and couldn’t fault it. There was too much. We had to try and move the table around to fit it all on. There was no coffee served with our dessert either which I found odd as there was cups for this on the table. But the buffet on the evening was lacking. Two children had asked for food and they where told no ad the buffet had ended. It wasn’t announced they where serving and when the bride spoke to them in her meeting she was told as we hadn’t eaten all the food in the wedding breakfast they had made the buffet smaller despite there being around double the amount of guests for the evening party. Staff members cut the wedding cake. And left it on the side. The bride and groom have no photos of them cutting the cake. The bride and groom weren’t informed by staff that this was happening. It was taking 45 minutes to get a drink at the bar. To the point a few guests missed the first dance. when the groom complained about this a staff member who couldn’t pour a pint was put on and then disappeared. In the meeting with The bride and the granary

We got married here in June. Started off with my husband getting to the venue the night before the wedding to find that the bridal cottage we had been promised exclusive use of for the duration of our wedding had infact been booked out to random people who we would now be sharing our wedding night with. The night before our wedding was fair enough even though we had been promised exclusive use of it then too it was something we could deal with, however to find out our wedding niche was to be shared with random people was incredibly upsetting. Seems the owner is just out to make as much money as he can. I’ve seen other reviews saying that this has been done to other couples too! Incredibly disappointing. The day itself of our wedding was perfect, Abie and the rest of the staff made our day exceptional and we really enjoyed ourselves. However, the day after the wedding we were told in our package and the price we paid that we would receive a bride and groom breakfast complimentary. 3 other members of our wedding party had booked this breakfast too so that made the total of 5 breakfasts needing to be delivered. Two of the guests in the hotel received their breakfasts at 9am. Both said it was a really enjoyable meal. 10:30am came and the other 3 breakfasts hadn’t arrived. After finally being able to contact someone at the hotel after several attempts of nobody answering we were told the other 3 breakfasts would be with us shortly. 1 breakfast arrived. We rang back to find out where the other 2 breakfasts had gone to be told that the chef had gone home and we would need to share that one if we wanted anything and if we didn’t want to share there was nothing they could do as the chef had already gone. Bride and Groom did not get breakfast as agreed in the price we paid for our package. Overall our wedding day itself was perfect, however the management are extremely disappointing and need to make it clearer during the wedding meetings if they’re suddenly going to change their mind to get more money out of people.