GG Hotel Bandar Sunway Reviews

Response from Property: "Dear Seah L Lih,Thank you for sharing your feedback and for rating us 7.5. We’re glad to hear you had a nice stay with us.We note your comments regarding the room size and the absence of a proper table. While our rooms are designed for short stays, we appreciate your suggestion and will look into possible adjustments to improve guest comfort in the future.We hope to welcome you again and provide you with another pleasant experience.Warm regards,Management of GG Hotel Bandar Sunway"

Response from Property: "Dear Fung Kin Wah,Thank you for sharing your feedback and rating us a 7. We’re glad to hear that our staff and technicians were able to assist you with your request and that you enjoyed our convenient location near Sunway Pyramid and the convention centre.It’s great to know you appreciated the value for budget and the fun atmosphere, including our nostalgic 90s gaming platforms in the lobby. We’re happy that these features added to your overall experience.We’ll continue working to enhance our facilities and services so we can offer you an even better stay next time. We look forward to welcoming you back again soon.Warm regards,Management of GG Hotel Bandar Sunway"

Response from Property: Dear Mohamad Adzhar Bin Berahman,Thank you so much for your outstanding 10/10 review on Trip.com!We’re delighted to hear that you enjoyed our services, facilities, and location. Your kind words mean a lot to our team. We also appreciate your feedback about the mini fridge — we’ll definitely take that into consideration as we continue to improve our guest experience.We’re so glad to know you plan to return, and we look forward to welcoming you back in the near future. Thank you once again!Warm regards,Management of GG Hotel Bandar Sunway

Response from Property: "Dear Ang Hu Wen,Thank you for taking the time to share your recent stay experience with us and for rating us an 8/10. We truly appreciate your kind words about our service and convenient location near Sunway Pyramid and the BRT station.We are, however, sorry to hear about the soundproofing and the condition of the bed sheets. Please rest assured that your comments have been shared with our housekeeping and maintenance teams to ensure improvements are made promptly, as your comfort is very important to us.We hope to have the pleasure of welcoming you back in the future, where we aim to provide you with an even better experience.Warm regards,Management of GG Hotel Bandar Sunway"

Response from Property: "Dear Choong Yu Wen,Thank you for taking the time to share your review and for rating us an 8. We’re pleased to know you enjoyed our convenient location near Sunway Pyramid and the nearby amenities.We note your feedback regarding the bathroom’s wet and dry separation, and we appreciate your understanding given the room rate. Your comments are valuable, and we will certainly consider ways to improve guest comfort in this area for future stays.We hope to welcome you back again soon and provide you with an even better experience.Warm regards,Management of GG Hotel Bandar Sunway"