Best Western Harrisburg North

This is worst hotel that I stay, front desk day time peron and lady was terrible and their attitude was not polite, I never prefer to stay again

Very nice clean everyone was so nice. It was an enjoyable stay will stay there again if I’m in the area.

not that this was the hotel's fault, but a storm came through and there was no power until 2:30am. that was bad since we were in rooms at 7:30. but the next day they did do a nice breaksfast, but no ice from machines.

The room given to us had the door propped open. No towels in bathroom. I spoke to the desk clerk and was told the door was open as they were airing the room out. The room did smell. I noticed also the motel smelled when we first entered the lobby. I was given 2 towels. (Neither of which was bath towels.) The Electric went out early until close to 3 in the morning due to a power outage in the area. There was no one at the Service desk to find out what was going on so I asked a lady who was with a lot of people in the Lobby what was happening. It was VERY loud and crazy. Forget sleeping. It felt unsafe being in a dark Motel and not seeing anyone in control reassuring people and giving updates throughout the night. At 6am a TV was blaring loudly in breakfast area. Although TV in room was not working. The shower in the bathroom had a lot of black mold all around it. Room was ok but was dark with poor lighting BEFORE the lights went out. Room was definitely not worth the money paid. We will not be staying here again.

The power went out my whole state air and didn't come back on until 5:00 the next morning would never recommend anyone ever stay there it was no backup generator there was no one at the front desk for help there was no one there.

Very well maintained for the age of the property. It was clean. Breakfast was great. Absolutely pleased with the overall experience.

We spent our first night in the room 201 and moved to the room 241 for our second night. That room was filthy, the two queen beds were filled of bed bugs. I took some pictures and videos of the bed bugs scrolling in the beds. We are very disappointed for spending $220.00 +tax per night in this hotel, and we worry for falling sick sleeping in this dirty room. I can share the videos with you.

People form outside the hotel apparently can play loud music and set up tents at the pool area until 10:30 pm without the staff being able to tell them to stop playing music keeping the whole half of the hotel facing the pool awake. I heard another person in the lobby complaining about how she has the right to call the police, because the staff working told them they couldn't do anything about the noise. 100% unacceptable and no accountability at this Best Western Hotel.