Suzhou  Melody Hotel

Suzhou Melody Hotel Reviews

Suzhou Melody Hotel

TOWER3 HLCC FengLong City Center No.788 Zhongyuan Road, Suzhou Industrial Zone, Suzhou Industrial Park, Suzhou, Jiangsu, ChinaView Hotel Details
Suzhou  Melody Hotel
Suzhou  Melody HotelSuzhou  Melody HotelSuzhou  Melody Hotel
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Suzhou Melody Hotel Guest Reviews

4.5/5
Good
447 review
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(447)
Positive reviews(425)
Reviews with photos/video(94)
Large rooms(38)
Many amenities(31)
Easy to get around(30)
Near shopping area(12)
Convenient for shopping(12)
Perfect for business trips(10)
Loved the night views(7)
Elevator was OK(2)
Negative reviews(22)
Sandro
Queen Room
Stayed in Sep 2024
Solo travelers
47 review
4.5/5
Great
Posted on Sep 20, 2024
Self checkin and checkout by WeChat with info and password for the door. Easy! Location and environment are very good. I reccomend it.
Deee_
Exclusive Couples'Comfy Room (Double Bed)
Stayed in Jul 2023
Other
11 review
4.5/5
Great
Posted on Jul 20, 2023
Good hotel
Anonymous User
Exclusive Couples'Comfy Room (Double Bed)
Stayed in May 2023
Solo travelers
45 review
5.0/5
Outstanding
Posted on Jun 9, 2023
located in good location, near shopping center, big room, easy to find
Hugues Philippe André
Queen Room
Stayed in Feb 2023
Travel with friends
7 review
3.2/5
Posted on Feb 17, 2023
Cheap and correct, good for business trip.
Ruizi
Deluxe Executive Standard Suite (2 Beds)
Stayed in Oct 2023
Business travelers
8 review
5.0/5
Outstanding
Posted on Oct 25, 2023
Aaaaaaa
Guest User
Queen Room
Stayed in Mar 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Mar 30, 2024
The room is large and very clean. All kinds of daily necessities are available. Check-in is simple. Just register on your mobile phone. The night view is beautiful. Like, praise, praise, praise, praise, praise, praise, praise, praise, praise, praise, praise, praise, praise, praise, praise.
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Jiandaoxiadewenrou
Deluxe Executive Standard Suite (2 Beds)
Stayed in Apr 2024
Family
30 review
4.0/5
Very Good
Posted on Apr 17, 2024
The location is very good, but the internal hardware is still different from regular hotels with the same price. It is recommended that it needs to be improved. Overall, the price/performance ratio is not high.
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Anonymous User
Queen Room
Stayed in Aug 2023
Travel with friends
3 review
1.5/5
Posted on Aug 13, 2023
Facilities: There is no hot water in the room. After turning on the hot water, the water volume is too small and cannot be pressed enough to take a shower. In the hot summer, I was so sweaty that I couldn't take a hot shower in the hotel. It was really speechless. WiFi: Unable to use due to payment arrears from the store. Hygiene: The house is quite clean. It takes less than five minutes to take a cold shower. The water under your feet is 3-4cm deep. Because the sewer is blocked, you can still enjoy the nauseating feeling of water flooding the mountains when you stay in this room. Because I only stayed for one night, I returned to the hotel around 12 a.m. and found out that there was no internet, no hot water, and the sewer was blocked and no water flowed down. Really sleepy, tired and speechless. When I gave feedback to the landlord the next day, I was asked why I didn't provide feedback in time. I want to know if guests are not properly inspected and managed before checking into the hotel? Because I booked early after the itinerary was confirmed, the price was 300+. The host emphasized the hotel fee of more than 600 for the price on the day. I want to say, because I booked early and the price was cheap, did I have a problem with the room? In short, the overall stay was very bad on several key issues: "no hot water, no wifi, clogged sewers". wx wants to refund some money and let me give a five-star review. I'm really sorry that I can't irresponsibly write a fake review to let more people experience a bad user experience. I suggest you choose carefully, there are quite a few hotels nearby.
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Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us and we will distribute them to relevant departments to improve service quality. If you come here next time, I hope you can book this hotel again and give us a chance to apologize to you. Looking forward to your visit again!
Guest User
Queen Room
Stayed in Oct 2023
Solo travelers
4 review
1.0/5
Posted on Nov 30, 2023
The bed was very hard and very uncomfortable to sleep on. There is a construction site next to it, and the construction started very early in the morning, which was very noisy.
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77xiaoxianzi
Exclusive Couples'Comfy Room (Double Bed)
Stayed in Aug 2023
Travel with friends
8 review
2.0/5
Posted on Aug 17, 2023
There is no hot water, and the room price is not cheap. I might as well stay in a hotel. I really cried. I took a cold shower and came back with rhinitis and cold.
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Guest User
Aesthetic City-View Double Bed Room
Stayed in Dec 2022
Other
1 review
1.0/5
Posted on Dec 17, 2022
The hygiene is very poor, dust is visible to the naked eye, and the facilities are very old, making it very uncomfortable to live there. And the upgraded city view suite looks like this! Very disappointed! The scenery outside is average. The front desk of the hotel is located in a supermarket. It is recommended that you stay in a standard hotel. I booked Atour the next day. Compared with Atour, this apartment is completely different!
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Response from Property: We are very sorry to bring you a bad experience. The maintenance of individual rooms is not up to par. Thank you for your criticism and feedback! Apartments and ordinary hotels each have their own strengths and weaknesses and face different needs. We hope that we can work hard to provide better services and choices. Apologies and thanks again!
Guest User
Queen Room
Stayed in Aug 2022
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 8, 2022
The environment is clean and tidy, the room layout is very level, elegant and yet sentimental, the service is attentive, making people very comfortable, and the night view is also very good, and I will continue to choose here next time.
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Guest User
Deluxe Executive Standard Suite (2 Beds)
Stayed in Jan 2023
Family
7 review
2.5/5
Posted on Jan 28, 2023
The original reservation was for a family room, but when I arrived at 9:30 in the evening, I was told that the room was being repaired and it was changed to two other rooms. I told them why they didn't call to inform them if there was no room, and we could change to another hotel. The room facilities are too old, the heater is broken, it is turned off directly, and the rain shower head does not work. Poor hygiene, there were a few hairs on the sheets. The experience is not good, not as good as an express hotel.
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Response from Property: Dear guest, thank you for pointing out the shortcomings to us. We will strive to do better. We will serve attentively so that every guest who comes to the store can feel the warmth of home. We hope that our service will be better. We can bring you more surprises and touches, and we look forward to your next visit!
Guest User
Queen Room
Stayed in Jul 2022
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 25, 2022
The scenery is different during the day and night, which is great! The owner is very friendly, very nice, and it's a place I will always go back to!
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Guest User
Queen Room
Stayed in Aug 2022
Couples
1 review
5.0/5
Outstanding
Posted on Aug 8, 2022
Clean environment, reasonable price, good service attitude, good value for money
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