Hotels near The Town Gardens in Swindon

When I booked the hotel, I wrote a parking lot. I didn’t go there. I have to pay another 9.5 pounds to the nearby parking lot. The service is not good. We stayed for 2 nights and 3 rooms. On the first night, we told the front desk that we wanted to change the second night. 1 is not changed.

My mother and I checked in to Jury's Hotel Swindon for what was to be a short two-day stay for a convention. Due to a medical emergency and then us both falling ill, our two day stay turned into a seven day one. Jury's became our home away from home and couldn't have been better. The staff were all extremely supportive and kind given our unfortunate situation. I didn't catch anyone's name, but I wanted to especially thank two members of staff who helped me with my mother when she fell very ill and needed to go to the emergency room. The two ladies went above and beyond their usual work duties without any hesitation. I owe them a huge debt of gratitude and I certainly hope their supervisors recognize the amazing staff they are so fortunate to have. Our room was clean, comfortable, and had a great view of Swindon, which is a charming town. Especially old town Swindon, just up the street from the hotel. It's centrally located on many major bus lines and is a short walk from the bus station. The buffet breakfast was absolutely delicious, as was every meal we had from the restaurant. My only complaint is that the room did not have a mini-fridge or microwave, which would have been extremely convenient for us, but we were able to eat just fine between the food delivery apps available and the hotel restaurant. I wish every hotel was Jury's Inn Swindon caliber. Well done. 👏

Overall its worth the price. Only one downside, which the bathroom was a bit outdated with poor shower pressure. And we chose this hotel at the first place only because of the air conditioner, and it functioned well. There was a big carpark outside the hotel and staff members were friendly.

A return visit, Lovely to be recognised by some staff, who gave us a very warm welcome. The Hotel is clean, the staff friendly as well as professional. Food is plentiful, tasty and very well presented. Very much enjoy our time here, and really hope we can return later in the year. Thank you to Karolina, all the arrangements you put in place went according to plan. Thank you kusum, lovely welcome when we got to our meeting room. Thank you to Pradeep, Mackenzie and the young lady who served us in 14 Twelve. Great chefs. Producing tasty food, hot and beautiful presented. Huge Thank you to Chloe, this young lady went above and beyond, just very attentive, and looked after us extremely well.

We had a stopover in Swindon so that we could travel to Stonehenge for my wife’s birthday. I asked the hotel in advance to do something to mark the occasion, which they did very well. When we checked in, the room had balloons and happy birthday messages all around the room. Another thing that impressed me was the breakfast. I have just been to a Premier Inn hotel in London on business at the time of writing this review. While Premier Inn offers slightly more variety in their breakfast foods, the quality of food in this Holiday Inn Express is exceptional, light years ahead of Premier Inn. Well done, Holiday Inn Express Swindon West!

On arrival there was a delay with checking in as my booking could not be found. I arrived 3 minutes before an online work commitment and was told it's up to me to call my agent because they did not have the booking, despite me being able to show a confirmation. Informed that I could not afford to spend 20 minutes on the phone with them. After a while they then realised another staff member already checked me in. I would imagine that staff is trained to first check all possible scenarios (arrival list, in house list, cancelled booking, no show, etc) before inconveniencing and worrying the guest. Stayed in room 229, large pink stain on the carpet, carpet is up for replacement. Bathroom was ok, but shower dial is loose. When changing temperature it takes 20 seconds for the change to pull through the shower head so for a first time guest was playing around with it and found it challenging to get the temperature I wanted. Showers in mens changing room in the pool need work. Silicone around shower entirely moulded. 80% of the lockers are out of action. Jacuzzi was not working. Bedside light bulb not working. Maid walked into my room a little after 9am. She has no right to enter print to my check out time. breakfast was so so. Asked for poached eggs. A plate with two watered down poached eggs arrived which tasted far too strongly like vinegar which was clearly used in the water to prepare them. No croissants, pain au chocolate or bread available for at least 5-10 minutes and despite 3 staff they only replenished when they were informed by guests and did not notice themselves.

We needed an overnight to break our journey on the M4. This was ideal. Quick, friendly check-in with hot brealfast pre-ordered. Room and bed OK for what we paid (but would have liked two pillows and more tea bags.) Bathroom was spotlessly clean and the shower good though lacking a grab rail over the bath. Breakfast buffet was well stocked and hot breakfast nicely cooked. Large well lit car park with CCTV. We would use this hotel again.

Stayed one night in a superior double and i cannot fault the cleanliness and facilities of the room. I was Warned that the bar stayed open to early hours and i didnt hear anything when in my room. The breakfast was ordered the night before and was excellent. All staff happy to help and polite.

Stayed recently for work and always like to make use of the gym when I stay away. Decided to start my days by taking part in the circuit classes run by Lee. Lee was great - motivational, welcoming and knowledgable and made me feel at ease. Would highly recommend and will be visiting again!

We hired the Parliament Room for our party. Laura and Alisha arranged everything we asked for, from the room layout, to the amazing food for the night. We had lots of comments about how good it was. We are so pleased that we chose The Tawny as everyone had an amazing evening. Thanks again to all the staff involved. Kev & Caron xx