Vienna International Hotel (Taiyuan South High-speed Railway Station) Reviews
Vienna International Hotel (Taiyuan South High-speed Railway Station)
Building 4, North Area, West Plaza, Taiyuan South Railway Station, Taiyu Road, Xiaodian District, Taiyuan, Shanxi, ChinaView hotel details
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Guest Reviews of Vienna International Hotel (Taiyuan South High-speed Railway Station)
9.5/10
Outstanding
4238 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.4
Service9.5
Cleanliness9.6
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All reviews(4238)
Positive reviews(4170)
Reviews with photos/video(554)
Easy to get around(624)
Convenient location(560)
Large rooms(361)
Close to train station(346)
Classy environment(324)
Friendly front desk staff(275)
Delicious breakfast(259)
Perfect for business trips(125)
Negative reviews(68)
Ailvxingdetangxindandanjiang
Standard Double Room
Stayed in Sep 2025
Family
11 review
10/10
Outstanding
Posted on Dec 15, 2025
Extremely satisfied with our stay! The room was clean and comfortable, the hotel facilities were very new, and the room itself was spacious with a floor-to-ceiling window offering a great view outside. The service attitude was also good. My parents were very pleased.
Original textTranslated by Google
Response from Property: ♥步行五分鐘到南站♥尊敬的賓客,您好!感謝您和家人的滿意反饋!能讓您和父母住得乾淨舒服,還能透過落地窗欣賞美景,我們真的特別開心~期待您帶家人再次光臨呀!
YuukiUkei
Standard Double Room
Stayed in Feb 2025
Traveling with friends
5 review
9.0/10
Great
Posted on May 14, 2025
Vienna International Hotel (Taiyuan South High-speed Railway Station) offered a convenient and comfortable stay for travelers visiting Taiyuan. Located just a 3-minute walk from Taiyuan South Railway Station, the hotel is ideal for those arriving by high-speed train. We appreciated the clean and spacious rooms, attentive staff, and a variety of amenities including a gym, laundry room, and free parking. Additionally, the hotel’s proximity to the Impression City shopping mall provided easy access to dining and shopping options. Overall, we would say that Vienna International Hotel is a highly-rated choice for both business and leisure travelers seeking convenience and comfort in Taiyuan.
Response from Property: 雙床可移動拼床♥步行3分鐘到高鐵站♥尊敬的賓客,您好!萬分感謝您如此細緻且暖心的好評!能得到您對酒店地理位置、客房品質、服務細節及配套設施的全方位認可,我們深感榮幸!步行3分鐘直達太原高鐵南站的便捷、印象城商圈的繁華,搭配寬敞潔凈的客房與貼心服務,都是我們希望為每位旅客打造的理想旅居體驗。健身房、洗衣房等設施的配備,也旨在讓您的出行更從容自在。您的滿意與推薦是我們前行的無限動力,未來定不負期待,持續以高品質服務迎接您的每一次歸來!維也納國際酒店(太原高鐵南站店)始終在這裏,靜候您再次光臨!
Guest User
Business 2-bed Room
Stayed in Mar 2025
Family
4 review
10/10
Outstanding
Posted on Apr 15, 2025
The hotel is new and comfortable, conveniently located next to the high speed train station. The buffet breakfast is nice, and the self service laundry is a welcome plus. The staff are attentive and friendly. The hotel is also popular with business travellers, among whom there are quite a few smokers, which might be common in this part of China. Overall, recommended.
Response from Property: 雙床可移動拼床♥步行3分鐘到高鐵站♥尊敬的貴賓: 您好!衷心感謝您選擇入住並分享如此用心的點評!✨ 很高興您對酒店的全新設施、便捷交通、美味早餐及自助洗衣服務都感到滿意,您的認可是我們不斷提升的動力!我們特別重視每一位客人的體驗,尤其是像您這樣細心的貴賓,能注意到我們為商務旅客提供的各項便利服務,包括考慮到不同客人的需求習慣。我們始終致力於為所有客人提供更優質的服務,無論是商務出行還是休閑旅行,都希望能讓您感受到家的温暖。期待很快能再次歡迎您的光臨!
Guest User
Standard 2-bed Room
Stayed in Nov 2025
Family
4 review
9.0/10
Great
Posted on Dec 25, 2025
Clean and good services.
Response from Property: 尊敬的賓客,您好!謝謝您的評價!能讓您感受到整潔的房間和貼心的服務,我們心裏也暖暖的。要是有什麼小細節沒做到位,您儘管提,我們馬上調整,盼着您下次來能體驗到更完美的入住感!
Guest User
Standard 2-bed Room
Stayed in Sep 2024
Family
11 review
9.0/10
Great
Posted on Nov 18, 2024
Near Taiyuan south railway station and there's a shopping centre opposite which has plenty of food options. You can use the underpass to get there.
Response from Property: ♥步行5分鐘到達南站♥尊敬的賓客您好!非常感謝您對酒店的支持,沒有得到您全 5 分好評,我們心裏還是有點點的失落,可能是酒店還有做的不到位的地方,希望客官您下次的到來能給我們指出我們的不足,我們會努力做到更好,我們用心服務讓到店的每位客官都能感受到家一般的温暖,希望我們的服務能給您帶來更多的驚喜和感動,期待您下次到來!
Guest User
Standard 2-bed Room
Stayed in Dec 2024
Family
5 review
9.5/10
Amazing
Posted on Feb 22, 2025
All is perfect. The only problem is the pillows are too soft.
Response from Property: ♥雙床可移動拼床♥步行3分鐘到高鐵站♥非常感謝您對我們酒店的認可,對於枕頭太軟給您帶來的不便,我們深感抱歉。下次您入住前,可提前聯繫我們,我們會為您準備更合適的枕頭,期待您的再次光臨。
Dana Ruilova
Business 2-bed Room
Stayed in Aug 2024
Family
6 review
10/10
Outstanding
Posted on Oct 2, 2024
Fantastic! Treated like VIP’s with my teenage boys in tow. Thank you!
Response from Property: 尊敬的賓客,您好!非常榮幸能將您和您十幾歲的兒子當作貴賓一樣對待,也很感謝您對我們服務的認可。我們始終秉持着以客為尊的理念,致力於為每一位賓客提供優質的服務體驗。看到您和家人在酒店度過了愉快的時光,我們也感到無比欣慰。期待您和家人的再次光臨,我們將一如既往地為你們提供貴賓般的服務。期待您的再次光臨!
BHAUDIP SUHAGIYA
Standard Double Room
Stayed in Oct 2025
Business traveler
26 review
10/10
Outstanding
Posted on Nov 16, 2025
Near railway
Response from Property: ♥步行五分鐘到南站♥非常榮幸收到您的好評!出門即達鐵路站”的便捷體驗**,是我們最開心的事。您對房間舒適度和早餐的滿意,是我們前進的動力
Guest User
Standard Double Room
Stayed in Mar 2024
Solo traveler
1 review
8.0/10
Very good
Posted on Apr 14, 2024
Vienna International Hotel is super close to the GAO TIE station. You can just take the back route on the first floor and it takes a very short walk to get me to the station. Lobby looks luxurious and staff are friendly. They upgraded to a non-smoking floor however the first room was still smelling smoky. They changed room and I’m happy it’s a REAL non-smoking. Breakfast is good with many things. Highly recommend it.
Response from Property: Dear guest, thank you very much for your feedback.We will humbly accept the issues you tell us.We have always been committed to providing high-quality service and comfortable accommodation experience. Every guest is important to us. We are not pursuing a one-time sale, but hope to establish a long-term good relationship with every guest.If you encounter any problems during your stay, you can call the front desk. We will do our best to meet all your needs. If you need to check in next time, we will continue to maintain high-quality services to give you a comfortable and secure experience.Thank you for your feedback, we look forward to your visit again and wish you a happy life.
M296343****
Standard Double Room
Stayed in Jun 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Jul 18, 2025
The location is very convenient. It takes only 5 minutes to walk to the west entrance of the station. You can take the train to Pingyao Ancient City, Taiyuan Station and many other places you want to go. The facilities are a bit old, but they are clean and tidy, and the bedding is very comfortable.
Original textTranslated by Google
Response from Property: ♥門店提供中央空調♥尊敬的賓客:感謝您的五星好評!很高興您認可我們優越的地理位置和整潔的住宿環境。您提到的設施建議我們非常重視,已列入改進計劃。我們將繼續保持高標準的清潔服務,為您和其他旅客提供舒適的休憩之所。歡迎下次再來體驗,祝您旅途愉快!
Huanghuang0518
Standard 2-bed Room
Stayed in Jun 2025
Family
5 review
10/10
Outstanding
Posted on Jul 17, 2025
The room is new and spacious, with good facilities inside and outside, and free laundry and drying.
The hotel is in a good location, just a five-minute walk from the west entrance of Taiyuan High-speed Railway South Station.
Original textTranslated by Google
Response from Property: ♥The store provides central air conditioning♥Thank you very much for your recognition of our hotel! We are very happy to see that you are satisfied with the room conditions, facilities and location~ The hotel is near Taiyuan South Station, hoping to bring convenience to the guests traveling, and free laundry and drying are also to make everyone live more comfortable. Your affirmation is our motivation, and we look forward to serving you next time. I wish you a pleasant journey!
300874****
Deluxe Room (2 Beds)
Stayed in Jun 2025
Family
19 review
8.5/10
Very good
Posted on Jul 18, 2025
I stayed in Vienna several times when I traveled a few years ago, and the feeling was very good, but this time it was not so good. Maybe the facilities are old and not very clean. The quilts and sheets seem to be not washed clean? I asked to change them but it was still the same. The white looked a little black, and the hotel entrance is not on the main street, so it is easy to get dizzy when entering. Its biggest advantage is that it is very close to Taiyuan South. It is a bit far from Jin Temple and the museum.
Original textTranslated by Google
Response from Property: ♥The store provides central air conditioning♥ Dear guests, thank you very much for your trust in Vienna. We are very happy to have left you a good experience in the past few years. We are sincerely sorry for the problems you mentioned this time - the aging facilities and hygiene problems have given you a bad stay experience, and we have not done enough. At present, we have immediately recorded your feedback on the cleaning of bed sheets and quilt covers, facility maintenance and other issues, and will immediately arrange for the housekeeping department to re-check the cleaning process, and will also speed up the plan to renew the facilities. You are willing to tell us your true feelings, which is actually helping us to improve. If there is a chance in the future, I hope you can give us another chance to make up for this regret with improved service. Thank you again for your feedback!
M281826****
Deluxe Room (2 Beds)
Stayed in Jun 2025
Solo traveler
6 review
10/10
Outstanding
Posted on Jul 16, 2025
The breakfast is rich and tastes good. The hotel management is also great. It is the first choice for future visits to Taiyuan.
Original textTranslated by Google
Response from Property: ♥The store provides central air conditioning♥ I'm so happy to hear you say that! It's really a great affirmation for us to be your first choice when you come to Taiyuan next time. Please tell us in advance so that we can make proper arrangements for you. I look forward to seeing you next time!
_WeChat277282****
Deluxe Room (2 Beds)
Stayed in Jun 2024
Family
4 review
10/10
Outstanding
Posted on Jul 19, 2024
The room is large and the view is very good. It's just a 5-minute walk from Taiyuan South High-speed Railway Station. It's very convenient. Recommended
Original textTranslated by Google
Response from Property: ♥Free parking lot♥Gym♥Dear guests, thank you very much for choosing to stay at the Vienna International Taiyuan High-Speed Railway South Station Hotel. Thank you for your recognition of the hotel's location, equipment, environment, and services. We look forward to your choice next time you are in transit. Stay at our hotel
M441875****
Deluxe Double Room
Stayed in Apr 2024
Couple
27 review
9.0/10
Great
Posted on Jun 1, 2024
The room is clean, the hotel facilities are good, and Zhouye's environment is very good. Across the street from the hotel is Impression City, where eating and shopping are very convenient. It only takes 5 minutes to get to the South Railway Station, and it only takes 15 minutes to get to the airport by bus. It is very convenient to travel. The service is still OK.
Original textTranslated by Google
Response from Property: ♥ Free parking lot ♥ The first floor is a 3-minute walk from the South Station ♥ Dear guest, thank you very much for choosing to stay at the Vienna International Taiyuan High Speed Rail South Station Store and giving us a detailed evaluation. Thank you for your review of the hotel's health, facilities, environment, and shopping. , transportation, and service are highly recognized. If you have a good stay next time, you must give us a 5-point praise. Your satisfaction is the highest motivation for our actions. All hotel staff look forward to your next visit.