Ramada by Wyndham Taizhou West

This is a great hotel! 🏨 It's super close to Taizhou High-Speed Railway Station. I really love the decor style, and there are lots of robot 🤖 services available! Definitely worth checking out. The best part is the swimming pool, which is fantastic.

The hotel is new and beautifully decorated with spacious rooms, which was a pleasant surprise. The surrounding environment is excellent, truly feeling like a natural oxygen bar, though this also means it's a bit far from the bustling city center. Breakfast was extensive, offering local specialties. There was a minor hiccup during check-in, but the staff promptly resolved it. After checking out, a staff member followed up with a thoughtful call, genuinely listening to improvement suggestions, expressing gratitude, and committing to continuous improvements, even noting down my preferences for future stays. Overall, it was a very good experience, and I hope they continue to thrive.

I will never stay at this hotel again. As a five-star hotel, several things left me extremely disappointed! 1. **Extremely slow check-in process at the front desk!** The first check-in took forever. After staying two nights, I decided to extend my stay in the same room. It took 15 minutes just to reactivate my room key card. On the third day, I still couldn't get the elevator to work when I went upstairs, so I had to go back to the front desk to reactivate the card again. Plus, the front desk is quite a distance from Building A. 2. **Lack of basic amenities upon arrival.** On the first day, when I entered the room, there were no slippers or amenity kits (like dental kits, etc.). This clearly shows a lack of preparedness from housekeeping. I immediately called the front desk to request them. It took three hours and two phone calls for them to finally deliver the items. The next day, after the room was serviced, essential items like tissues, slippers, and cotton pads weren't replenished. I had to call the front desk again to request them. They said they'd send them right away, but I waited another hour. It wasn't until my second call that they finally sent a robot with the supplies. 3. **Very mediocre breakfast.** For a five-star hotel, they didn't even provide knives and forks! I had to eat fruit with chopsticks. 4. **Lake view room was uncomfortably hot with non-functional AC.** Lake view rooms are inherently more expensive than non-lake view rooms, but my room was incredibly hot. The air conditioning provided no cooling whatsoever and didn't even have a ventilation function. The only way the room cooled down was when it rained.

The room is well-equipped, comfortable, and cozy, with a desk perfect for working on my laptop. The hotel is surrounded by mountains on both sides, making it incredibly quiet at night. It also has a gym and a swimming pool, which was the main reason I booked this place – for the free swimming. I went for a swim, and the pool is quite large. There weren't many people when I went, just three or four, and fewer than ten by the time I left. Next time I'm in Taizhou for a business trip, I'll definitely choose Ramada again.

Very clean and beautiful.