Holiday Inn Express Tangshan Downtown

Holiday Inn Express Tangshan Downtown Reviews

Holiday Inn Express Tangshan Downtown

Intersection of Beixin Road and Weiguo Road (Fengcheng Guomao), Tangshan, ChinaView Hotel Details
Holiday Inn Express Tangshan Downtown
Holiday Inn Express Tangshan DowntownHoliday Inn Express Tangshan DowntownHoliday Inn Express Tangshan Downtown
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Holiday Inn Express Tangshan Downtown Guest Reviews

4.6/5
Very Good
1576 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.6
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All Reviews(1576)
Positive reviews(1530)
Reviews with photos/video(172)
Delicious breakfast(205)
Friendly front desk staff(114)
Easy to get around(105)
Near shopping area(101)
Convenient for shopping(93)
Perfect for business trips(62)
Convenient parking(56)
Stayed multiple times(14)
Negative reviews(46)
jianwei
Twin Beds Standard
Stayed in Jun 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Jun 8, 2024
good location, close to mall and lot of food nearby the hotel.
Response from Property: Dear guest, welcome to our hotel. We are delighted to see that you have had a pleasant time at the hotel. Our hotel is located in the center of Tangshan, adjacent to the Aegean Shopping Center, surrounded by numerous merchants to meet your diverse needs for dining, entertainment, leisure, and more. We have an excellent management team and well-trained employee service, committed to providing every guest with a pleasant living environment. From the perspective of guests, we strive to create a clean, refreshing, and comfortable environment. Looking forward to your next visit and wishing you a pleasant journey.IHG Social Listening Team
wendy
Twin Beds Standard Extra Floor Space
Stayed in May 2024
Friends
1 review
4.2/5
Very Good
Posted on May 14, 2024
小王,小陈 and 张经理 were very friendly as they went an extra step to help us book 河头老街 when we had difficulties booking it as foreigners. Very thankful for their help. They made our TangShan experience amazing!!
Response from Property: Welcome to our hotel. Thank you for your support and for giving us a perfect review! Superior geographical location, clean and tidy hygiene, comfortable and elegant environment, complete supporting facilities, enthusiastic and thoughtful service, free parking lot, free nutritious breakfast, and various value-added services during check-in all bring guests a super value experience. Welcome to visit again. Wishing you a pleasant journey.IHG Social Listening Team
Anonymous User
Twin Beds Standard
Stayed in May 2023
Friends
21 review
5.0/5
Outstanding
Posted on Jun 6, 2023
Very good location, we went for a race and they prepared free water for all the athletes and give us late check out. Very polite and helpful.
Response from Property: Dear guest, Thank you very much for taking the time to give us an excellent review and giving us a full score. We are pleased that you are satisfied with the location of our hotel and the excellent customer service we provide. We strive to provide unforgettable experiences for all guests, and we are always happy to hear them sometimes. We look forward to seeing you again on your next visit. Sincerely, IHG Social Listening Team
Hann Lin, Tan
Queen Bed Standard
Stayed in Jan 2024
Business travelers
2 review
3.7/5
Posted on Mar 16, 2024
Service was good and breakfast so decent. Room is pretty worn out, but clean.
Response from Property: Dear guest, welcome to stay at the Holiday Inn Express Tangshan Downtown. We apologize for not providing you with a satisfactory accommodation experience this time. We deeply apologize. Since its opening, the hotel has been highly favored. While accumulating experience, some facilities may have some traces of time on their appearance. We will conduct regular maintenance and upkeep to strive to maintain the quality and functionality they deserve. In terms of hygiene, we take every cleaning seriously, from the hotel lobby to the guest rooms with every piece of linen, and start from the details to provide guests with a clean and tidy living space. Our colleagues always observe carefully and maintain a keen sense of touch to meet the needs of guests, creating an unexpected and perfect experience for you when you need it most. Welcome back and have a pleasant journey. Holiday Inn Express Guest Care Team
Guest User
Queen Bed Standard
Stayed in Jun 2024
Business travelers
9 review
4.2/5
Very Good
Posted on Jun 28, 2024
Fair room, okay breakfast, good location.
Response from Property: Dear guest, welcome to our hotel !Our hotel has over a hundred clean and comfortable guest rooms, equipped with brand shower systems, high-quality beds, and soft and hard double pillows, to help you relieve fatigue during your journey and relax your body and mind. A spacious and transparent restaurant, 24-hour self-service laundry room, free parking lot, free Chinese and Western style buffet breakfast and other additional services are all prepared for you who come from afar. Looking forward to your visit again and wishing you a pleasant journey!IHG Social Listening Team
Yessa The EXPLORER
Twin Beds Standard
Stayed in May 2023
Solo travelers
9 review
5.0/5
Outstanding
Posted on May 19, 2023
The staff are really friendly and helpful to foreigners. Not so much strict and asking so much questions. Location is really accessible. The Aegean Mall is just downstairs as seen on the photo uploaded.
Response from Property: Dear guest, thank you very much for staying at the Tangshan Center Smart Choice Holiday Hotel and giving us an excellent review, giving us a full score. We are pleased that you are satisfied with the convenient location of our hotel and the excellent customer service we provide. We strive to provide unforgettable experiences for all guests, and when we have such experiences, we are always happy to hear. We look forward to seeing you again on your next visit.Sincerely,IHG Social Listening Team
Lanoue
Twin Beds Standard
Stayed in Aug 2023
Family
3 review
4.2/5
Very Good
Posted on Aug 14, 2023
Inside a mall so convenient. Food and shopping are very close taxis are easy to get
Response from Property: Dear Guest ,Thank you very much for your review. Holiday Inn Express is always located in a convenient location, such as a bus stop or a historical building in the city. We want our guests to feel more relaxed whether they are working or traveling. We look forward to your next trip. Sincerely, IHG Social Listening Team
Guest User
Twin Beds Standard
Stayed in May 2024
Couples
3 review
3.7/5
Posted on May 26, 2024
Room too small and no fridge
Response from Property: Dear guest, thank you for staying at our hotel. We apologize for not providing you with a great accommodation experience. The room area you have selected is approximately 30m ², consisting of 2 single beds of 0.9 meters, which have been displayed on the reservation page. Although there is no refrigerator in the room, all other room equipment is available to meet the needs of guests. We will provide your feedback to the management department. We hope you have the opportunity to visit again and wish you a pleasant journey.IHG Social Listening Team
Guest User
Queen Bed Standard
Stayed in Aug 2023
Solo travelers
22 review
4.5/5
Great
Posted on Aug 7, 2023
Clean well kept hotel. The room was spacious. Service desk were helpful.
Response from Property: Dear guest, thank you for staying at our hotel and taking the time out of your busy schedule to share your stay experience with us. We are pleased that you are satisfied with the sanitary environment, room facilities, and excellent customer service provided by our hotel. We strive to provide unforgettable experiences for all guests, and we are always happy to hear them sometimes. We look forward to seeing you again on your next visit. Sincerely, IHG Social Listening Team
johnizuka
Queen Bed Standard
Stayed in Nov 2023
Couples
3 review
5.0/5
Outstanding
Posted on Nov 17, 2023
Great hotel services and clean environment.
Response from Property: Dear guest,Thank you very much for taking the time to give us a wonderful review and give us a perfect score. We are pleased that you are satisfied with the clean environment of our hotel and the excellent customer service we provide. We strive to provide unforgettable experiences for all guests, and we are always happy to hear them sometimes. We look forward to seeing you again on your next visit.Sincerely,IHG Social Listening Team
Bayar kaya
Twin Beds Standard
Stayed in Feb 2023
Business travelers
14 review
3.2/5
Posted on Mar 14, 2023
uncompertable for smell
Response from Property: Dear Guest. Thank you for staying at the Holiday Inn Express Tangshan Zhongshen, we are sorry to hear that your room was not very clean. We will definitely review our cleanliness and do extra cleaning work on it. We sincerely hope that this will not affect your experience at our hotel.IHG Social Listening Team
Ian
Twin Beds Standard
Stayed in Jul 2021
Friends
9 review
4.7/5
Amazing
Posted on Aug 9, 2021
Staff were friendly towards foreign guests and even had staff who could speak good English if needed. Breakfast your average Chinese hotel experience - but with coffee!!! Yussss
Response from Property: Dear guest,Thank you for choosing our hotel.We're so happy that you enjoy yourself in our hotel."How happy we are, To meet friends from afar!"With this mindset, we welcome you warmly all the way.We will continue to maintain a good standard of service and strive to create comfortable environment for every guest.We sincerely look forward to your next stay and wish you all the best!Sincerely,IHG Social Listening Team
Guest User
King Bed Suite Additional Living Area
Stayed in Jun 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Jun 19, 2024
The room is clean, sanitary and warm. The breakfast is rich in variety and balanced in nutrition. The customer service is warm and thoughtful. In particular, Chen Xi at the front desk has a good image and temperament. The service quality is first-class, making guests feel at home!
Original TextTranslated by Google
Response from Property: Dear guests, the happiest thing in life is to have a customer who understands you. Thank you very much for your recognition of Xiaozhi! It is a rare little happiness to be loved and affirmed by you! Xiaozhi listens to the voices of the guests attentively, and "what you care about most is also what we want" runs through the entire service process, providing guests with considerate and thoughtful humanized services. Xiaozhi advocates a simple and wise travel experience, without luxurious decorations and expensive consumption. The supporting facilities are exquisite and complete without being redundant, meeting the needs of business travelers who pay attention to timeliness for simple, efficient, comfortable and worry-free accommodation. Your satisfaction is the driving force of Xiaozhi's perseverance, and we look forward to your visit again at any time. Wish you a pleasant journey! Holiday Inn Express Guest Care Team
Guest User
Twin Beds Standard
Stayed in Jun 2024
Couples
13 review
3.0/5
Posted on Jun 24, 2024
I was a little disappointed. I thought it was an international brand hotel that should be better, but it turned out to be a big discrepancy. The rooms were old, the hygiene was not in place, and the lighting was insufficient. It’s not that the hotel is in a better location. There are shopping malls and supermarkets downstairs, there are many restaurants around, and the transportation is convenient. .
Original TextTranslated by Google
Response from Property: Dear guest, welcome to Holiday Inn Express Tangshan Center. Thank you for taking the time out of your busy schedule to give us your sincere evaluation. We are sorry that we did not give you a perfect stay due to room facilities and hygiene issues. Since its opening, our hotel has been well received. As Xiaozhi accumulates experience, some of the facilities may have some traces of time on their appearance. In the future, we will speed up the pace of facility maintenance and item updating to bring better quality to our guests. Stylish, modern and sophisticated facilities. We sincerely look forward to your visit again to witness our continuous progress and wish you a happy life. Holiday Inn Express Guest Care Team
Guest User
Twin Beds Standard Extra Floor Space
Stayed in Jun 2024
Business travelers
63 review
3.2/5
Posted on Jun 20, 2024
The air conditioning is not very good, the cooling is poor. The facilities are a bit old and the hygiene is average. The people at the front desk and the restaurant are quite enthusiastic, which is good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for coming! Xiaozhi feels guilty for not being able to bring you a satisfactory stay experience! As time goes by, the facilities of Xiaozhi's home are no longer as new as they used to be, and we will speed up the pace of updating. As for air conditioning, we have fed back to the engineering team to inspect the equipment as soon as possible. At the same time, we will strengthen the inspection and supervision of sanitation and cleaning. During your stay, if you have any questions, please feel free to communicate with us at any time, and we will do our best to help you. In the future work, we will work harder to present better and more meticulous humanized services to every customer. I look forward to your visit again, and wish you a happy mood and everything goes well! Holiday Inn Express Guest Care Team