No.60 Jinghe Middle Road, Tengzhou, Shandong, 277500, ChinaView Hotel Details
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Luban Hotel Guest Reviews
4.7/5
Outstanding
1128 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.8
Cleanliness4.7
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All reviews(1128)
Positive reviews(1116)
Reviews with photos/video(145)
Friendly front desk staff(166)
Delicious breakfast(160)
Classy environment(97)
Many amenities(38)
Convenient for shopping(37)
Near shopping area(31)
Stayed multiple times(11)
Delicious buffet(6)
Negative reviews(12)
SebastianB
Boutique Double Room
Stayed in Nov 2024
Business travelers
14 review
4.0/5
Very Good
Posted on Nov 22, 2024
The hotel staff was very kind and helpful at all times, good location with many food options around. Could improve the cleanliness. TV was not working because no WiFi connection
Response from Property: Dear guests, hello, thank you very much for staying at Luban Hotel and giving us feedback in your busy schedule. It's a pity that we couldn't give you a perfect check-in experience. We sincerely apologize. We attach great importance to the problem you reported. The WIFI in the hotel room has no password, and the TV needs to be turned on to watch. We look forward to your comfort and beauty that is different from this time when you check in again. Once again, I would like to express my sincere apologies to you and wish you a happy life and all the best.
Shahid
Boutique Twin Room
Stayed in Oct 2023
Business travelers
2 review
4.7/5
Amazing
Posted on Oct 10, 2023
Location is very good. Super clean hotel. Very nice breakfast
Response from Property: One praise and one praise from you.A sincere affirmation will fill our hearts with strength. Your trust and support are the driving force for our continuous progress. Your praise is the greatest recognition for us. It is our greatest honor to serve you. Looking forward to your visit again.
Kunal
Boutique Double Room
Stayed in Apr 2024
Business travelers
42 review
5.0/5
Outstanding
Posted on Apr 21, 2024
It was a great stay here .Friendly staff and hotel washroom is good.
Response from Property: Thank you for your support to Luban, and we feel very happy to win your heart. The breakfast of Luban's family is also a highlight that has won many praises. Luban Hotel is located in the bustling city center, surrounded by many delicious foods, and the hotel has a parking lot. It is the best choice for your travel and business. Being recognized by you is the greatest encouragement to Luban's family. Luban's family will make persistent efforts to make the service meticulous and welcome every customer. Looking forward to meeting you next time.
Owadee
Elegant Double Bed Room
Stayed in Apr 2023
Business travelers
17 review
5.0/5
Outstanding
Posted on Apr 14, 2023
The nice place and have the convenience thing in the room
The big room and so clean
Response from Property: Thank you for your support, see your satisfaction with living here, we are very happy, and thank you for your praise of the Luban family, doing a good job of service is our essential work, can provide you with surprising and moving service is the constant pursuit of the Luban family, sincerely look forward to your next visit, I wish you a happy life and all the best
Guest User
Boutique Double Room
Stayed in May 2024
Solo travelers
17 review
5.0/5
Outstanding
Posted on May 8, 2024
Tengzhou is a good place. It has Mozi and Luban. I stayed at Luban Hotel this time. It was very good. The front desk was very enthusiastic. Comrade Xiao Gao provided good service. The breakfast was rich and had local characteristics. Tengzhou is worth a visit. Of course, staying at Luban Hotel is also very good.
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Response from Property: Thank you very much for your choice and affirmation. It is the responsibility of Luban Hotel to serve every guest who stays in Luban Hotel. Providing the best service and bringing you surprises and touches is the goal and pursuit of Luban Hotel. Luban family members always believe that good reputation must be recommended from the most sincere satisfaction. We hope that our warm service can make you feel at home. Looking forward to your continued choice.
Guest User
Boutique Twin Room
Stayed in Apr 2024
Couples
2 review
5.0/5
Outstanding
Posted on Apr 24, 2024
The hotel is clean and has a good environment. The service is excellent. The breakfast is rich and varied, and the food is delicious! A very satisfying stay. I will stay in this hotel again next time.
Original TextTranslated by Google
Response from Property: Thank you for your careful comments. Luban family adheres to the service tenet of treating customers as family members, and is committed to providing the most considerate service to every customer and bringing customers a value-added experience. We will continue to work hard to provide every customer with a more convenient and complete environment and considerate and warm service. Luban family sincerely looks forward to your visit!
Guest User
Boutique Double Room
Stayed in Apr 2024
Other
2 review
5.0/5
Outstanding
Posted on Apr 17, 2024
The location is excellent, with RT-Mart supermarket next to it and the pedestrian street just three minutes away. It's very convenient for eating and shopping in the surrounding area. The room was very clean and I felt very comfortable. The lady at the front desk was also very enthusiastic and patient. She was able to introduce the surrounding snacks in detail and took the trouble to answer my questions. Overall, it was very good. It is worth recommending. , very cost-effective.
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Response from Property: Thank you for your support. We are very happy to see that you are satisfied with your stay here. We also thank you for your praise of the Luban family. Good service is our essential job. It is Luban who can provide you with surprising and touching services. The family's constant pursuit is sincerely looking forward to your next visit. I wish you a happy life and everything goes well.
Feiniaoqianjin
Boutique Double Room
Stayed in Mar 2024
Solo travelers
1 review
1.0/5
Posted on Apr 2, 2024
It couldn't be worse! I checked in at night, and was told at 1am that the room was wrong. At 6:30am, I called to urge them to move the car. I went down to check and it was not blocking the road. The room was not bad at all. It was said to be renovated 20 years ago, but it was obviously renovated 20 years ago. I won't say more about the room. It was almost like **. The light in the bathroom could not be turned off and it was on all night. The attitude of the lobby was not bad the next morning, but it was bad. I don't recommend staying here.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience of staying in the hotel. Your valuable comments are very important to us, and we will distribute them to relevant departments to improve the quality of service. I hope you can stay at Luban Hotel again and give us a chance to apologize to you. Looking forward to seeing you again.
Guest User
Boutique Double Room
Stayed in Mar 2024
Business travelers
124 review
5.0/5
Outstanding
Posted on Mar 4, 2024
The front desk staff is warm and considerate. The staff at the entrance of the breakfast restaurant on the 18th floor needs to improve their quality.
Original TextTranslated by Google
Response from Property: Thank you for your support. We are very happy to see that you are satisfied with your stay here. Thank you for your praise for the Luban family. Providing good service is our essential work. Providing you with surprising and touching service is the constant pursuit of the Luban family. We sincerely look forward to your next visit and wish you a happy life and everything goes well.
Guest User
Boutique Double Room
Stayed in Feb 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Feb 17, 2024
The room is well-equipped and equipped. Xiao Zhao at the front desk is friendly and has a variety of breakfast options. There is also a night market and a pharmacy nearby. It is very convenient and recommended. At the same time, the lady at the front desk is very patient and has a good service attitude. Like it 👍
Original TextTranslated by Google
Response from Property: Thank you very much for sharing your review. I am also very honored to meet you. It is the unshirkable responsibility of the Luban family to provide you with warm and thoughtful services. It is the unremitting efforts of the Luban family to gain your satisfaction and trust during your journey. What we pursue is also our greatest encouragement. The Luban family sincerely looks forward to your arrival!
hecong621
Boutique Twin Room
Stayed in Feb 2024
Family
12 review
5.0/5
Outstanding
Posted on Feb 15, 2024
Very satisfied. There is a parking lot in the courtyard and it is very close to the pedestrian street. It's not far from Longquan Square. The service attitude is very good. Next time I come to Chenzhou, I will definitely stay at this place. recommend.
Original TextTranslated by Google
Response from Property: A word of recognition warms our hearts, and a piece of encouragement withstands the temperature of the cold night. Thank you for your affirmation and love, we will continue to work hard! Looking forward to meeting you next time! Wish you a happy life and be happy every day!
Xiaoxiao
Boutique Double Room
Stayed in Jan 2024
Booked for others
2 review
5.0/5
Outstanding
Posted on Feb 1, 2024
The accommodation experience is very good and Xiaoan's service is very thoughtful.
Original TextTranslated by Google
Response from Property: Thank you very much for your choice and affirmation. It is the responsibility of Luban Hotel to provide good service to every guest staying in Luban Hotel. It is the goal and pursuit of Luban Hotel to provide the best service and bring you surprises and touches. Luban family members always believe that good reputation must be recommended from the most sincere satisfaction. We hope that our warm service can make you feel at home. We look forward to your continued choice.
Anonymous User
Elegant Twin Room
Stayed in Jan 2024
Booked for others
40 review
5.0/5
Outstanding
Posted on Mar 28, 2024
The transportation is convenient, the breakfast is great, the front desk is friendly, the facilities are complete, shopping is convenient, and it is in the city center. I have stayed here many times.
Original TextTranslated by Google
Response from Property: Thank you for your support of Luban. We feel extremely happy to win your love. The breakfast at Luban's house is also a highlight that has received many praises. Luban Hotel is located in the lively city center, surrounded by many delicious food, and the hotel has parking. The market is your best choice for travel and business. Being recognized by you is the greatest encouragement to the Luban family. The Luban family will continue to work hard, provide meticulous service, and welcome every customer. Looking forward to meeting you next time.
Fengshengshuiqi6857
Boutique Double Room
Stayed in Dec 2023
Business travelers
16 review
5.0/5
Outstanding
Posted on Jan 1, 2024
The room is clean and tidy, the supporting facilities are complete, the service is warm and hospitable, the breakfast is very rich, the surrounding is prosperous and lively, and it is close to the train station for convenient travel. It would be better if the room could provide shoe-shining towels. In general, it is very cost-effective and worth recommending.
Original TextTranslated by Google
Response from Property: Thank you very much for your thoughtful review and sharing. It is also a great honor to meet you. Luban's breakfast is also a highlight that has received a lot of praise. Luban Restaurant is located in the center of Tengzhou, adjacent to Tengzhou Railway Station, RT-Mart Shopping Mall, and within walking distance of Tengzhou's famous attractions, Six Museums and One Tower, and Jinghe Park. There is a bus stop at the door, which is very convenient for travel. It is the best choice for your business and travel. We will report your valuable opinions to the relevant departments and look forward to your visit. I wish you a happy life.
Miaomiaomiaomiaobao
Elegant Double Room
Stayed in Dec 2023
Business travelers
12 review
2.0/5
Posted on Dec 25, 2023
I had a tough night. The location is good, but the basic hygiene is getting worse and worse. It is really not as good as the cheap chain hotels. Those who like cleanliness should be careful when staying here
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Seeing your comments, we are very sad that we could not give you a satisfactory stay experience, which is our biggest regret. Your sincere evaluation is a spur to the continuous improvement of the hotel. We look forward to your visit again. We will definitely give you a better and more satisfactory stay experience, let you feel our sincerity, and let you see that we are constantly working hard to improve. We will always greet every guest with better service. Finally, I wish you a happy life. Thank you for your sincere evaluation. I sincerely hope that you can stay again to feel our progress.