Zo_e178
May 30, 2024
Had an overall pleasant stay. Check in wasn’t till 4PM but we arrive early at 12PM to store our luggage. The reception staff kindly told us that our room was ready if we wish to check in early. Thank goodness as we had a long train journey and my 87 year old nan was with us.
The room was smaller than I expected. This was surprising as this was a four star hotel and we booked a family room. It looked like a standard single room with a queen bed and a single sofa bed squeezed into it. It has a small fridge, a safe but no desk which was odd. The room comes with an iron and hairdryer which was convenient but no slippers or bathrobe which I also found odd for a high end hotel. The room only had two mugs and cups, and coffee and tea for only two people. There wasn’t much option for the tea and coffee, just the standard English and Nescafé. No free bottles of water was provided either. The bathroom toiletries only had the usual shampoo, conditioner, body wash and lotion.
The breakfast was buffet style. The options were decent. Nothing impressive but it was tasty. There was a waffle maker but the line was always so long so wasn’t really worth it.
The staff were nice and professional so no complaint. I liked that there was a smart machine that lets you order a taxi. Even though we never had to use it, I thought it was smart and convenient.
Overall, good stay but not sure it was worth the money.