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Pillow urban stay
4.7/547 Reviews

Pillow urban stay

Ladadika Thessaloniki|0.75km from Rotunda
My husband and I spent 2 nights at this hotel. The location is excellent as it is only a few minutes from the White Tower. Our room was a good size and very clean. However there was no where to put a large suitcase. The shelf where a suitcase could have been put was blocked off by a full length mirror. Whilst a full length mirror is great it is a real shame they have chosen to effectively limit the use of the shelving. We put one suitcase on the desk and had to have the other one on the floor. There was also a faint smell of food in the room. We noticed that the cleaners always left a window in the room ajar and wondered if this was to try and get rid of the food smell. The bathroom was also an OK size but unfortunately it was impossible to have a shower without wetting the bathroom floor. They have an agreement with a local car park operator and we parked our car there. When we first saw the car park we were a bit hesitant. We had to drive the car onto a circular disk and the car disappeared down an elevator. We had never experienced a car park like this but it did all work OK. I had asked for the price of parking when I first booked and I was told it would be 10€. When we arrived it was 13€. I appreciate things do increase but it would have been considerate if they had said this rather than just say it’s 13€. We had intended to take the breakfast option but when we saw the room and spoke to the staff we decided against this for the following reasons: 1. There was no table and chairs in the room to eat breakfast. We would have had to balance it on our lap on the bed. 2. The earliest time we could get breakfast was 8.30am. We wanted to be out and about by this time. 3. We were concerned that the hot food would not be hot by the time we received it. To be perfectly honest we are simply amazed that a 4 star hotel would expect people to eat breakfast on their laps. The female who checked us in gave us a lot of information. In fact, so much that it was overwhelming. We would have preferred detailed information about fewer things. The gentleman who was there when we were settling our bill (the evening before we checked out) gave us good information about leaving the car park. He understood the need for detailed information. I booked this hotel almost 5 months prior to our stay. Just over 2 months before our stay I emailed the hotel to notify them that the credit card I had used to confirm the booking had been compromised and cancelled by the bank and was there a secure way I could update the credit card. They had no options. I ended up cancelling the booking and rebooking. Thankfully the rate was still the same. Whilst I understand their need for a credit card I did not receive such an unhelpful response from any other hotel. We are away for about 2 months and have just over 20 bookings. With some other hotels I could update the details securely online, some phoned me via WhatsApp, some phoned me at home prior to leaving and almost half were ha

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Explore Guest Reviews of Hotels in Thessaloniki

Searching for hotels near Rotunda? Compare room rates and reviews to find your ideal stay.
ABC Hotel
4/525 Reviews
We enjoyed our stay in this hotel. Its central location is very convenient, as everything is easily accessible. Our room had a good view and it was clean and spacious. The bathroom could use some towel hooks, as we had no place to hang our wet towels. They were changed every day, but we would have preferred to just reuse them, so towel bars and hooks would be a win-win for the hotel and the guests. Breakfast was plentiful and delicious. The hotel offers no parking, but there are parking garages nearby. All in all, our experience was very positive.
Lotus Deluxe Apt Must
5/51 Reviews
The owner was very helpful. The place was exactly the same as in the photos. I highly recommend this place.
RentRooms Thessaloniki
4.2/522 Reviews
This is a simple place with no special amenities but I love it and I already stayed there a few time during my work trips to Thessaloniki. The location is great, the rooms are simple but clear and comfortable enough for me, and the staff are really great, always polite and helpful.

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