Holiday Inn & Suites Richmond - West End
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Three Chopt
Holiday Inn & Suites Richmond - West End
8008 West Broad St, Three Chopt, Virginia, 23294, United States
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With a stay at Holiday Inn Hotel and Suites Richmond West End, an IHG Hotel, you'll be centrally located in Richmond, within a 10-minute drive of University of Richmond and Short Pump Town Center. This hotel is 7.8 mi (12.6 km) from Virginia Commonwealth University and 7.3 mi (11.8 km) from Richmond Raceway.Show More
We Price Match
2.6/5·
Great customer service from female manager! Clean room and great location!
Guest UserAll 93 Reviews
Amenities
Outdoor Swimming PoolCar Charging Facilities24-Hour Front DeskWi-Fi in Public Areas
All Amenities
Surroundings
Airport: Richmond International Airport
(18.2 miles)
Airport: Petersburg Municipal Airport
(40.2 miles)
Train: Amtrak - Richmond Staples RD.
(2.1 miles)
Map
Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
1
Suite
2 Queen bed
Non-smoking
Daily Housekeeping
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1
Suite, Accessible (Communications)
2 Queen bed
Non-smoking
Daily Housekeeping
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1
Suite
1 King bed
Non-smoking
Daily Housekeeping
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5
Premium Room
1 Single bed
Non-smoking
Air Conditioning
Microwave Oven
Wardrobe
Daily Housekeeping
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4
Standard Room, Accessible (Communications And Mobility)
1 King bed
Non-smoking
Air Conditioning
Wardrobe
Daily Housekeeping
Desk
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5
Standard Room
1 Single bed
Non-smoking
Air Conditioning
Wardrobe
Daily Housekeeping
Desk
Check Availability
10
Standard Room
2 Queen bed
Non-smoking
Air Conditioning
Towel
Microwave Oven
Wardrobe
Check Availability
10
Standard Room, Accessible (Communications)
2 Queen bed
Non-smoking
Air Conditioning
Refrigerator
Towel
Microwave Oven
Check Availability
11
Standard Room
1 King bed
Non-smoking
Air Conditioning
Towel
Microwave Oven
Wardrobe
Check Availability
11
Standard Room, Accessible (Communications)
1 King bed
Non-smoking
Air Conditioning
Towel
Microwave Oven
Wardrobe
Check Availability
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Guest Reviews(93)
2.6/5
Verified Reviews- Cleanliness2.6
- Amenities2.6
- Location2.6
- Service2.6
Guest User
August 18, 2021
Great customer service from female manager! Clean room and great location!
Guest User
July 2, 2021
It wasn't okay hotel and the service is okay
Roberto
June 1, 2022
We called ahead to notify our late arrival; were told not to worry; then we surrounding of hotel was pilled with old mattress but then we were given a room missing mattress and under renovations, not to mention the smell; we refused it, and then we were told there were no other rooms. nothing they could do for us at 4am and nowhere to go after a 9h drive.
Erin
May 30, 2022
I was told at check in they were renovating, but they just need to start over. It was very dark and dingy. There were no towels in the bathroom and no phone yo call down to the front desk. I had to use my cell to call to ask for towels. It took 35-40mins to get towels because they were in the dryer. The toilet was broken wouldn’t flush. I had yo lift the lid off and put my hand in the back of the toilet to get it to flush and then had no towel to dry my hands after I washed them.
Sara
May 17, 2022
The building was under construction and just wasn't very tidy or clean. The lighting throughout was dark and made the place feel even grungier. The room was decent enough but we were left with no washcloths and only a couple of towels. There was also no TV remote.
Saturday we returned to our room pretty late to find the smoke detector was beeping and needed a new battery. That's when we discovered the room phone didn't even have a cord to connect to the wall. I went to the desk and explained about the detector and the phone. The guy working overnight had no idea where the batteries were, there was no manager on call, and no rooms to move us to. Sunday unfortunately we left early in the morning and I didn't have time to talk to the front desk again. I hoped that overnight had passed it along. When we returned that evening still no battery replacement.
David
May 16, 2022
It was the worse experience ever… Room was dirty, no towels in room.. Sink and bathroom was dirty with a dirty towel hanging on the door… Garbage can was full and refrigerator was tilted forward so it wouldn’t leak water… Called down and asked for towels and told me to come down and get some cause they didn’t have time to bring me any to my room… No breakfast, no pool, no gym cause it was under construction and I had called 2 days before to make sure room was good to go and no one said the hotel was understand construction and that their was nothing basically open in the hotel… Horrible service and the 5th floor smelled so bad…
Briana
April 26, 2022
It was clean, all things considered. However, the water never got hot in the shower, and the toilet continually got clogged and wouldn’t flush.
Verified traveler
April 11, 2022
This property is closing in May 2022. Undergoing much much needed renovation then will reopen as a Holiday Inn Express. Truth be told it should be leveled. A terrible property in most every regard.
James
April 5, 2022
Upon checking in we were assigned a single bed, when we made reservations for 2 beds. The hotel is run down. Housekeeping never came to clean, change towels or wipe down. The manager was friendly though. Hopefully the remodel is done quickly.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Number of Rooms: 141
With a stay at Holiday Inn Hotel and Suites Richmond West End, an IHG Hotel, you'll be centrally located in Richmond, within a 10-minute drive of University of Richmond and Short Pump Town Center. This hotel is 7.8 mi (12.6 km) from Virginia Commonwealth University and 7.3 mi (11.8 km) from Richmond Raceway.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include wireless internet access (surcharge), a television in a common area, and a vending machine.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. A complimentary buffet breakfast is included.
Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Make yourself at home in one of the 190 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include wireless internet access (surcharge), a television in a common area, and a vending machine.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. A complimentary buffet breakfast is included.
Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Make yourself at home in one of the 190 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Services & Amenities
Most Popular Amenities
Outdoor Swimming Pool
Car Charging Facilities
24-Hour Front Desk
Wi-Fi in Public AreasAdditional charge
Outdoor Swimming Pool
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