Yisu·Zhixuan Hotel Apartment (Tianjin Jinghai Tuanbo University Town Branch) Reviews
Yisu·Zhixuan Hotel Apartment (Tianjin Jinghai Tuanbo University Town Branch)
Huijincheng Building 17 110, Tianjin, ChinaView Hotel Details
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Yisu·Zhixuan Hotel Apartment (Tianjin Jinghai Tuanbo University Town Branch) Guest Reviews
4.8/5
Amazing
101 review
Verified reviewsLocation4.8
Amenities4.8
Service4.9
Cleanliness4.9
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All Reviews(101)
Positive reviews(101)
Reviews with photos/video(12)
Clean and tidy(35)
Classy environment(23)
Awesome amenities(10)
Great value for money(7)
Quiet & comfortable(5)
Friendly front desk staff(5)
Many amenities(4)
Large rooms(3)
Guest User
Selected Duplex Loft (Double bed)
Stayed in Apr 2024
Other
2 review
Posted on Apr 14, 2024
The B&B is a bit remote, in a residential building, with some restaurants and small supermarkets downstairs. There is nothing wrong with the room, except that the soundproofing is not good, and the hot water ran out halfway through the shower.
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Response from Property: Thank you very much for your stay and comments. We are sorry for the bad experience. We are already rectifying the sound insulation problem in the room. As for hot water, our home has a newly installed water heater, and the temperature is adjusted to a temperature suitable for most people. You can turn up the temperature of the water heater next time, and there will be improvements next time. Thank you for your valuable suggestions and look forward to your next visit.
Guest User
Selected Duplex Suite Loft (3 Beds)
Stayed in Apr 2024
Family
1 review
Outstanding
Posted on Apr 3, 2024
I came here with my family to see a doctor. I thought it would be closer. The price was surprisingly good. The front desk lady was very welcoming and would call in advance to make arrangements. The room was also very clean and tidy. It was obvious that the cleaning was done very carefully. There is a snack street downstairs. There is also a small river nearby. It is also nice to go out for a walk.
Original TextTranslated by Google
Response from Property: We are very happy to hear that you have affirmed and liked our homestay. We sincerely thank you for your praise and also thank you for your suggestions. We will immediately start to improve it in order to provide better service to you and other guests.
Guest User
Selected Family Duplex Loft
Stayed in Apr 2024
Friends
1 review
Outstanding
Posted on Apr 4, 2024
The room is spacious and bright. It is comfortable and safe. Thanks for the recommendation!
Original TextTranslated by Google
Response from Property: Looking forward to your next visit
krismelo
Selected Duplex Loft (Double bed)
Stayed in Mar 2024
Couples
5 review
Outstanding
Posted on Mar 11, 2024
Very good and clean. This is the most cost-effective homestay in Tuanbo Lake. I like it very much and will stay here more often in the future.
Original TextTranslated by Google
Response from Property: We are very happy to hear that you like our hotel. We sincerely appreciate your compliments and also appreciate your suggestions. We will immediately work on improvements to provide you and other guests with better service.
Linyu
Selected Duplex Loft (Double bed)
Stayed in Mar 2024
Other
1 review
Posted on Mar 7, 2024
The structure of the room was very bad. The bed was close to the load-bearing beam above the window, and I bumped my head several times. There was no place to put clothes except the bed. There was a faint pungent and irritating smell.
Original TextTranslated by Google
Response from Property: Don't say there are no friends ahead, the night wind stops when a distinguished guest arrives; Dear Ctrip guest, hello, I am the store manager of our store. I checked the problem you reported as soon as possible. In some of our preferred room types (about three or four rooms), there are indeed items left out. We have expedited the rectification. I apologize to you here. Please let us know next time you come, and we will compensate you. I am really sorry. Our store has just opened recently, and some small details are being expedited. It is expected that the decoration of the front desk hall on the first floor will be completed by the end of March. By then, customer service reception, sending guests to the room, and welcome gifts will be implemented. Service has always been our lifeline; At present, the hanger facilities have been implemented and air purification has been arranged. In the future, I will also ask the cleaning staff to check the ventilation more. Finally, I wish you a happy and healthy Year of the Dragon.
Guest User
Featured Selected Loft (Double Bed)
Stayed in Feb 2024
Solo travelers
1 review
Outstanding
Posted on Feb 9, 2024
This is the first time I want to give a thumbs up to a store. I checked in during the Spring Festival. The customer service lady was very considerate and called in advance. She said that during the Spring Festival, all check-ins were self-service and gave detailed check-in instructions. This is understandable. I think it is very convenient. The sanitation of the hotel is really good. It is newly opened and everything is new. Although there are still some details that need to be polished, the customer service lady is very patient and solves the problem quickly! In addition, there is a snack street downstairs from the hotel, which is very convenient. Thumbs up, I will come again when I need it in the future~
Original TextTranslated by Google
Response from Property: We are very happy to hear that you like our hotel. We sincerely appreciate your compliments and also appreciate your suggestions. We will immediately work on improvements to provide you and other guests with better service.
Guest User
Featured Selected Loft (Double Bed)
Stayed in Feb 2024
Friends
1 review
Outstanding
Posted on Feb 9, 2024
At the end of the year, my relatives came to my house and gave me a room. It was very close to my home. It was really nice and we were all very satisfied. It was a rare high-quality homestay. They would contact us in advance and give us instructions. The self-service check-in process was very smooth. The bedding was all brand new. The boss said that it was just opened for trial operation at the end of the year. It was very cost-effective! Although it is a homestay apar**ent, it is managed and maintained in a hotel-style from check-in to check-out, from bedding to decoration. It is very safe and I recommend it with confidence.
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Guest User
Selected Duplex Suite Loft (3 Beds)
Stayed in May 2024
Family
1 review
Outstanding
Posted on May 4, 2024
The front desk lady sent a carefully prepared fruit box, which made me feel warm when I returned to the hotel tired after a day's trip. There is a convenient food street downstairs, and I was very satisfied with the food and accommodation.
Original TextTranslated by Google
Response from Property: We are very happy to hear that you have affirmed and liked our homestay. We sincerely thank you for your praise and also thank you for your suggestions. We will immediately start to improve it in order to provide better service to you and other guests.
Guest User
Selected Duplex Loft (Double bed)
Stayed in Apr 2024
Other
6 review
Outstanding
Posted on Apr 21, 2024
I booked this homestay when I came to Tianjin for an exam, but I was so busy that I forgot to give it a good review.
Although the location is a bit hard to find, the customer service lady is very capable, responds quickly to messages, and even sends fruit. The overall environment is beautiful and tidy, and the place is spacious. The most important thing is that the refrigerator is really usable! It made me want to buy a loft, haha. I was successfully admitted, and I will definitely come back next time I have the chance
Original TextTranslated by Google
Response from Property: Thank you very much for your good comments on our homestay! Your satisfaction and good comments are our greatest motivation and honor. We will continue to maintain high standards of hygiene, service and facilities to provide you with a warm and comfortable accommodation experience and make you feel at home.
Guest User
Selected Duplex Loft (Double bed)
Stayed in Apr 2024
Couples
1 review
Outstanding
Posted on Apr 8, 2024
The first impression of a room is its neatness and beauty. The items are placed in an orderly manner without a sense of disorder. There may be some beautiful paintings or decorations on the walls of the room, making the whole room more refined and warm. This comfortable environment will make people feel relaxed and happy, which is conducive to relaxing tense nerves. The air in the room is fresh and pleasant, without odor and moisture. This fresh air helps to improve people's mental state, making people feel refreshed, so as to better face the challenges in life. Must-see spots for business trips
✈️✈️✈️✈️✈️
Original TextTranslated by Google
Response from Property: Thank you for your five-star praise. We will continue to maintain the excellent living environment and considerate service, so that you can feel the warmth of home. We look forward to your visit again and wish you a happy life full of joy!
Anonymous User
Selected Duplex Loft (Double bed)
Stayed in Apr 2024
Other
17 review
Outstanding
Posted on Apr 4, 2024
Facilities: Complete facilities, basic living security is sufficient.
Hygiene: Very clean and orderly.
Service: The customer service is very enthusiastic, and any questions can be answered in time. Fruits were also sent, and the attitude is particularly good!
Original TextTranslated by Google
Response from Property: Thank you for giving me five little stars without reservation. May you shine like a star and never be alone.
Guest User
Selected Duplex Loft (Double bed)
Stayed in Apr 2024
Business travelers
1 review
Outstanding
Posted on Apr 3, 2024
I like the decoration of the room very much. It is simple but warm. The price is affordable and the room is well ventilated, making people feel very comfortable. The service quality of the lady at the front desk is also very high, which makes us very satisfied.
Original TextTranslated by Google
Response from Property: We are very happy to hear that you have affirmed and liked our homestay. We sincerely thank you for your praise and also thank you for your suggestions. We will immediately start to improve it in order to provide better service to you and other guests.
Guest User
Featured Selected Loft (Double Bed)
Stayed in Apr 2024
Solo travelers
1 review
Outstanding
Posted on Apr 3, 2024
This B&B is invincible~~
The location is great, the transportation is super convenient, the room is cute and comfortable, the bed is so soft that I just want to lie down all the time~
The screen is so big that it feels like going to a movie theater
The front desk is super beautiful, very gentle and cute, and the response is super fast~
It is really a perfect stay experience!
Original TextTranslated by Google
Response from Property: 😀
Guest User
Selected Duplex Loft (Double bed)
Stayed in Apr 2024
Business travelers
2 review
Outstanding
Posted on Apr 4, 2024
The room was very clean, there was a scent bottle in the bathroom, there was a light fragrance, the bed was very soft, and it was very comfortable to stay.👍
Original TextTranslated by Google
Response from Property: 😃😃😃
Guest User
Selected Duplex Suite Loft (3 Beds)
Stayed in Mar 2024
Friends
2 review
Outstanding
Posted on Mar 25, 2024
The room is not big, but the layout is simple and generous. You can drink tea and chat with friends on the first floor and rest upstairs.
The facilities are also complete, the room price is very affordable, it is worth recommending
Original TextTranslated by Google
Response from Property: We are very happy to hear that you have affirmed and liked our homestay. We sincerely thank you for your praise and also thank you for your suggestions. We will immediately start to improve it in order to provide better service to you and other guests.
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