Tianjin Binhai Rezen Hotel

Tianjin Binhai Rezen Hotel Reviews

Tianjin Binhai Rezen Hotel

Citizen Square, No.86 First Street, Economic and Technological Development Zone, Tianjin, ChinaView Hotel Details
Tianjin Binhai Rezen Hotel
Tianjin Binhai Rezen HotelTianjin Binhai Rezen HotelTianjin Binhai Rezen Hotel
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Tianjin Binhai Rezen Hotel Guest Reviews

4.6/5
Very Good
985 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All Reviews(985)
Positive reviews(946)
Reviews with photos/video(254)
Friendly front desk staff(167)
Delicious breakfast(98)
Easy to get around(71)
Convenient parking(48)
Great swimming pool(45)
Perfect for kids(33)
Convenient for shopping(27)
Close to metro(21)
Negative reviews(39)
Jonathan
Special Queen Room
Stayed in Jun 2024
Family
9 review
5.0/5
Outstanding
Posted on Jun 3, 2024
Close to the new area amenities and the Binhai Library, which we wanted to see. Also close to the railway station. Parking was very convenient. Hotel staff were all friendly and very accommodating. Hotel was clean and felt safe. Got a good night sleep. Rooms were clean. Would stay here again.
Response from Property: Thank you for your positive feedback. It is our greatest honor to receive your recognition, and it also gives us tremendous motivation to continuously improve and innovate in our future services. We look forward to your visit again, and we will wholeheartedly serve you!
Edward
Superior King Bed
Stayed in Jun 2024
Other
2 review
3.2/5
Posted on Jun 30, 2024
Friendly staff and in a great location to visit the TEDA Soccer Stadium (the reason for our visit). The room was ok, a bit dated and the bed was comfy. My main issue was that the room smelled like stale cigarette smoke. The breakfast was nice.
Response from Property: Thank you for your positive feedback. It is our greatest honor to receive your recognition, and it also gives us tremendous motivation to continuously improve and innovate in our future services. We look forward to your visit again, and we will wholeheartedly serve you!
Graham
Superior King Bed
Stayed in Nov 2023
Solo travelers
11 review
5.0/5
Outstanding
Posted on Nov 13, 2023
Brilliant experience. Really nice hotel and very welcoming staff. The desk clerk was fluent in English which enhanced my whole experience. Great breakfast. Highly recommend.
Response from Property: Thank you for your positive review. It is our greatest honor to receive your recognition, and it also gives us great motivation to continuously improve and innovate in our future services. We look forward to your visit again, and we will wholeheartedly serve you!
Guest User
Executive King Bed
Stayed in Jan 2024
Business travelers
1 review
3.0/5
Posted on Jan 31, 2024
Good position but old, need to be refurbished
Response from Property: Dear guest: Thank you for staying at Tianjin Binhai Rezen Hotel and providing valuable feedback. Please accept our sincere apologies for any inconvenience you may have encountered during your stay. Over the years, many hotel employees have taken careful care of the hotel's facilities and equipment. The hotel management is actively organizing updates and replacements for easily worn and outdated facilities and equipment. Once again, we deeply apologize for any inconvenience you may have encountered during your stay. We sincerely hope to hear your more detailed opinions and suggestions to improve our service and product quality, If you have any questions, please feel free to call the hotel guest service manager. We will arrange a dedicated person to serve you and sincerely look forward to your visit again.
Beisuqingfeng-
Superior King Bed
Stayed in Jun 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Jun 27, 2024
The room is quiet and the location is excellent! The security is relatively strong. You need to swipe your card to go up and down the elevator. The hotel looks sci-fi. The room design is a big mirror when you enter the room. I thought it was a suite! Looking out of the window is this golden hoop
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SnakeG
Superior King Bed
Stayed in Jun 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Jun 16, 2024
Come to Tianjin to watch the Chinese Super League. When choosing a hotel, I chose the Binhai Licheng Hotel next to the Civic Square Station, which is two subway stations away from the TEDA Football Stadium. Originally, there was a Happy Shopping Plaza next to the hotel. I thought I could go shopping and have some food and entertainment after watching the game at night. I didn't expect that the square was closed for renovation or decoration. However, the environment in the hotel is still very good and quiet. Although the room facilities in the hotel are a bit old, they are clean and tidy, and the sound insulation effect of the room is also very good. The accommodation feels relatively comfortable. The front desk and room service are also very good. Breakfast is on the eleventh floor, with a rich variety of Chinese and Western food, Tianjin local snacks such as pancakes, Guoba dishes, etc., the taste is also very good, and the dining environment is also very quiet. The hotel is very convenient for transportation. You can see the A3 exit of Metro Line 9 not far away when you leave the hotel. There are taxis and shared bicycles next to it. The line can go directly to Tianjin Station. If you transfer to Binhai Airport, it is also very convenient. It takes about 90 minutes from the airport to the hotel by subway. In short, except for the renovation and closure of the Happy Shopping Plaza next to it, the other experiences are quite good. If I have the chance to come to Tianjin TEDA Football Stadium to watch the Chinese Super League in the future, I will give priority to staying here. I hope that Happy Shopping Plaza will be able to reopen by then, so that when I return to the hotel after watching the game in the evening, there will be a place for entertainment nearby.
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Response from Property: Thank you very much for choosing to stay at Tianjin Binhai Rezen Hotel and taking the time to leave us your precious stay experience. I am very happy to receive your affirmation of our hotel and the recognition of our staff's service. I will share your feedback with our team members, which is the greatest encouragement for all members of our hotel to work tirelessly and hard. We will continue to improve our service quality so that all guests who choose our hotel can stay easily and enjoy the superiority. Thank you again for sharing your hotel experience with us, and we sincerely look forward to your next visit.
Guest User
Superior Twin Bed
Stayed in Jun 2024
Friends
26 review
1.5/5
Posted on Jun 10, 2024
It was a nightmare: 1. The wardrobe door was broken and could not be closed tightly. The light inside was on and affected my rest (Picture 1) 2. The glass door rail of the bathroom was broken. It could be closed but not opened. I got up in the middle of the night and couldn't open the door (Picture 2) 3. There were a lot of mosquitoes on the lower floors. You couldn't get down without 20 bags. You can drive to Tianjin and back on the same day. I just wanted to have a good rest, so I chose to stay in a hotel - but the rest quality was so bad (Picture 3)
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Response from Property: Dear guest: Hello, thank you for staying at Tianjin Binhai Rezen Hotel and for providing valuable suggestions for the hotel. Please accept our sincere apologies for the inconvenience you encountered during your stay. Over the years, many hotel employees have carefully cared for the hotel's facilities and equipment. The hotel management is also actively organizing the replacement of easily consumable and outdated facilities and equipment. Once again, we deeply apologize for the inconvenience you encountered during your stay. We sincerely hope to hear your more detailed opinions and suggestions in order to improve the quality of our services and products. If you have any questions, please feel free to call the hotel guest service manager and we will arrange someone to serve you. We sincerely look forward to your visit again.
Guest User
Special Queen Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 10, 2024
Family trip to Binhai, we chose a hotel with super high cost performance during the Dragon Boat Festival. When we found out that we were bringing children, the front desk lady was very considerate and helped us upgrade the room with a king-size bed. The room has a wide view, and we were worried about the musty smell, but it didn't smell at all. Children can also go to the swimming pool to play in the water
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Anonymous User
Superior Twin Bed
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 11, 2024
The hotel has a novel shape and a good overall environment. You can use the swimming pool by yourself after checking in. The whole hotel is carpeted. The bathroom has two options: a shower and a bathtub. Children like to play in the bathtub. Free parking and a self-service robot are more attractive to children.
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Response from Property: Thank you very much for choosing to stay at Tianjin Binhai Rezen Hotel and taking the time to leave us your precious stay experience. I am very happy to receive your affirmation of our hotel and the recognition of our staff's service. I will share your feedback with our team members, which is the greatest encouragement for all members of our hotel to work tirelessly and hard. We will continue to improve our service quality so that all guests who choose our hotel can stay easily and enjoy the superiority. Thank you again for sharing your hotel experience with us, and we sincerely look forward to your next visit.
Waitingthewind
Discount Twin Room
Stayed in Jun 2024
Friends
3 review
5.0/5
Outstanding
Posted on Jun 10, 2024
The room is nice and the location is central, so it's convenient to go anywhere. I ordered takeout a few times, and some were delivered by staff and some by robots. The response was also very timely, which was good. The swimming pool and gym are on the 15th floor. The water temperature is OK. It's open until 22:00 and the facilities are good.
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Yueguangzhibei
Special Queen Room
Stayed in May 2024
Family
11 review
4.2/5
Very Good
Posted on May 26, 2024
Tianjin's Binhai New Area is really nice, with many fun things to do. This place is vast and sparsely populated. This is my third time here. The hotel I chose this time is really cost-effective! There is a bathtub in the bathroom, and children can take a bath and play in the water. The hotel also has a swimming pool. When we went there on Saturday, there was no one in the swimming pool, which was really rare! The water temperature was about 20 degrees, a little cool, but because it was cloudy, if it was sunny, the sun could directly shine into the swimming pool, and the temperature would be higher. The water depth is 1.2-1.5, and the children had a lot of fun! A cup of coffee can be sent to the lobby when you check in. The hotel is right next to the golden hoop stick. If you have a double room, you can see the golden hoop stick. The appearance of the hotel is also very beautiful, with a hollow height of 11 floors, very beautiful, and the attitude of the front desk is also good. The only thing may be that the air-conditioning mode is not turned on. I feel that the room is a bit hot in the ventilation mode, but later the front desk sent a fan. Overall, it's not bad, mainly because my requirements are swimming pools and bathtubs, which meet my requirements.
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6/9
Guest User
Superior King Bed
Stayed in May 2024
Business travelers
15 review
5.0/5
Outstanding
Posted on May 22, 2024
The service attitude of this hotel is very good. Not only are the rooms comfortable and clean, but the staff are always smiling. Miss Bai at the front desk is very attentive and made us feel at home. This is our second stay!
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Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of Tianjin Binhai Rezen Hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Guest User
Superior Twin Bed
Stayed in May 2024
Family
3 review
4.0/5
Very Good
Posted on May 5, 2024
Transportation: There is a subway station nearby and parking is free🆓 Service: The service staff are generally very polite and friendly Facilities: The hardware facilities are a bit old-fashioned and outdated, which is not in harmony with the hotel's appearance. In particular, the lounge chairs by the swimming pool are too low-end, and the decoration atmosphere of the entire lobby is very ordinary Food: Breakfast is on the 11th floor, buffet, so-so, just the standard of three stars Environment: The surrounding buildings are very crowded, but it feels very deserted. There is a shopping mall K11 nearby, which is not very popular
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6/11
Response from Property: Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate our services in the future. We look forward to seeing you again and we will serve you wholeheartedly!
Jiedongliuyong
Superior Twin Bed
Stayed in May 2024
Family
25 review
4.2/5
Very Good
Posted on May 6, 2024
The service attitude is first-class. The hotel is under the name of Ctrip. The swimming pool is not heated. The surrounding transportation is convenient. It is next to the Metro Line 9, which is very convenient. The breakfast is OK.
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Response from Property: Thank you very much for staying at Tianjin Binhai Rezen Hotel! We are glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life.
Guest User
Superior King Bed
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on May 5, 2024
Very satisfied! During the May Day holiday, I was lucky to be able to stay in such a clean, uncrowded and well-serviced hotel. The location is also very good and convenient to go out. No need to wait for check-in, the front desk service is warm and responsive. Swimming is also very convenient. The buffet is not particularly delicious, but it is also worth the money. If I go to Binhai again next time, I will stay here again!
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Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Tianjin Binhai Rezen Hotel will be the warmest and most unique one in your memory! Come back to Tianjin Binhai Rezen Hotel often, and wish you well!