Novotel Tianjin Drum Tower (Opening May 2021)

Novotel Tianjin Drum Tower (Opening May 2021) Reviews

Novotel Tianjin Drum Tower (Opening May 2021)

Chengxiang East Rd, Naikai District, Tianjin, ChinaView Hotel Details
Novotel Tianjin Drum Tower (Opening May 2021)
Novotel Tianjin Drum Tower (Opening May 2021)Novotel Tianjin Drum Tower (Opening May 2021)Novotel Tianjin Drum Tower (Opening May 2021)
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Novotel Tianjin Drum Tower (Opening May 2021) Guest Reviews

4.8/5
Amazing
1565 review
Verified reviews
Location4.9
Amenities4.8
Service4.9
Cleanliness4.9
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All Reviews(1565)
Positive reviews(1552)
Reviews with photos/video(331)
Friendly front desk staff(145)
Delicious breakfast(94)
Convenient parking(82)
Great location(77)
Perfect for kids(50)
Excellent room layout(25)
Has rooms for families(11)
Negative reviews(13)
Guest User
Guestroom (2 beds)
Stayed in Apr 2024
Family
1 review
4.0/5
Very Good
Posted on Apr 10, 2024
Thank you to the wonderful staff of Novotel Tianjin Drum Tower.
Response from Property: Dear guest, hello! Thank you very much for your stay and appreciation! I am glad to bring you a wonderful time on your trip. We will continue to maintain enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Wishing you a happy life!
Michele qiu
Superior Double Room
Stayed in Dec 2023
Family
3 review
5.0/5
Outstanding
Posted on Dec 24, 2023
位置好,干净,新! 推荐住这里。前台David服务态度佳👍🏻 Hotel is new and well kept, good standard and service. Location is just opposite drum town old town. Plenty of local food at door step. Recommended. 
Response from Property: Dear guest, hello! Thank you very much for your stay and appreciation! I am glad to bring you a wonderful time on your trip. Your appreciation has greatly inspired the hotel and is also a driving force for our progress. We will continue to maintain enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Wishing you a happy life!
Winnie Chuo
Superior Double Room
Stayed in Dec 2023
Family
2 review
5.0/5
Outstanding
Posted on Jan 9, 2024
Highly recommend the Novotel Tianjin Drum Tower hotel. The hotel is new, room is spacious and clean; the breakfast served in variety choice from cold dishes to hot dishes. The hotel location close to Jing Dong shopping mall and food street; easy to access to the tourist spots too. The staffs are friendly & helpful; especially Ms Zhu Tong Xin, would like to say big thanks to her help during our stay. Big Thumbs up! Will definitely stay in Novotel Tianjin Drum Tower hotel if we visit Tianjin in future.
6/9
Response from Property: Dear guest, hello! Thank you very much for your stay and appreciation! I am glad to bring you a wonderful time on your trip. Your appreciation has greatly inspired the hotel and is also a driving force for our progress. We will continue to maintain enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Wishing you a happy life!
Chik Shen
Double Room
Stayed in Apr 2024
Couples
4 review
5.0/5
Outstanding
Posted on Apr 7, 2024
Free upgrade, nice service
Response from Property: Dear guest, hello! Thank you very much for your stay and appreciation! I am glad to bring you a wonderful time on your trip. Your appreciation has greatly inspired the hotel and is also a driving force for our progress. We will continue to maintain enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Wishing you a happy life!
Guest User
Deluxe Double Room
Stayed in Apr 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Apr 19, 2024
Highly recommend this hotel as the service was sooo good and their facilities are new. Staff made me felt very safe and at home while staying there, which is key for solo travellers like myself. Two thumbs up to the staff and to Novotel drum tower TJ!! Definitely will come back to this hotel again! This hotel stay have left me with a very good impression with Novotel Group as well, making it as one of my top choice when it comes to selecting accommodation during my travels.
Response from Property: Dear guest, hello! Thank you very much for your stay and appreciation! I am glad to bring you a wonderful time on your trip. Your appreciation has greatly inspired the hotel and is also a driving force for our progress. We will continue to maintain enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Wishing you a happy life!
YANG
Deluxe Double Room
Stayed in Sep 2023
Couples
17 review
4.7/5
Amazing
Posted on Oct 1, 2023
The hotel is very well located and the personnel are very nice with good service level. The breakfast is good as well. We have been welcomed with mooncake made by the hotel themself as it is mid-autumn festival holiday 😊.
Response from Property: Dear guest, hello! Thank you very much for your stay and appreciation! I am glad to bring you a wonderful time on your trip. Your appreciation has greatly inspired the hotel and is also a driving force for our progress. We will continue to maintain enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Wishing you a happy life!
Guest User
Double Room
Stayed in Feb 2024
Couples
20 review
5.0/5
Outstanding
Posted on Feb 18, 2024
First class hotel, the staff were amazing and went out of their way to help us and provide us with information about some of the local attractions. The service was genuine and sincere. My wife and I both commented about this. The rooms were large, comfortable and very clean. Well located and within walking distance of some tourist attractions, shopping centres. Highly recommend staying here, will definitely come back the next tlme in Tianjin
Response from Property: Dear guests, hello! Thank you for staying at the Tianjin Gulou Novotel Hotel. We are delighted to see that you have had a great stay experience at the Novotel Hotel, providing a comfortable living environment for every customer and providing you with satisfactory service. It is our honor and we look forward to meeting you again next time.
toriness
Superior Double Room
Stayed in Aug 2023
Couples
51 review
5.0/5
Outstanding
Posted on Aug 6, 2023
Perfect hotel!! Modern and new, in a great location. Spacious room with comfortable bed, quality linen and huge bathroom. So clean. Great breakfast. Staff were really lovely too. We will be back!
Response from Property: Dear guest, hello! Thank you very much for staying at the Novotel Hotel and for your love and recognition of us. We are committed to providing you with top-notch and thoughtful service, hoping that every guest who stays at the hotel will experience our exceptional hospitality. Sincerely thank you for sharing and look forward to your next visit!
Cassandra
Double Room
Stayed in Jan 2024
Business travelers
1 review
4.7/5
Amazing
Posted on Jan 13, 2024
Room is very spacious and clean. Staffs are very friendly and helpful. Will visit again.
Response from Property: Dear guest, hello! Thank you very much for your stay and appreciation! I am glad to bring you a wonderful time on your trip. Your appreciation has greatly inspired the hotel and is also a driving force for our progress. We will continue to maintain enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Wishing you a happy life!
Guest User
Superior Double Room
Stayed in Jun 2023
Family
1 review
5.0/5
Outstanding
Posted on Jun 11, 2023
I had a great experience at Novotel hotel. It was exceptionally clean and gave off a comfortable and relaxing ambiance. The staff provided excellent service, being friendly and professional. They even offered me a complimentary room upgrade, which made my stay even more memorable. The room exceeded my expectations in terms of comfort. The spacious and well-lit layout made me feel right at home. The bed was incredibly comfortable, providing me with a great environment for rest. The room was well-equipped with amenities, and I appreciated the convenience of free Wi-Fi and other facilities. The hotel’s location was convenient, with easy access to transportation and nearby attractions. I enjoyed the surrounding area, which had plenty of restaurants and shopping centers, offering more options during my leisure time. Overall, I am highly satisfied with my stay at Novotel hotel. I wholeheartedly recommend it to travelers seeking a comfortable, clean, and service-oriented experience. A big thank you to the hotel staff for providing me with a memorable upgrade experience!
Response from Property: Dear guest: Thank you so much for your supporting and take your time to write down the comments.We appreciate that your affirmation is our driving force and greatest encouragements.Hope to see you soon.
James David Warren
Double Room
Stayed in Oct 2023
Other
6 review
3.2/5
Posted on Oct 2, 2023
My only recommendation for the front desk is that you should remember who made the reservation and paid for it, because the front desk didn’t acknowledge me or talk to me. They handed my room key to someone else which was an insult.
Response from Property: Dear guest,Your feedback has been arranged for the relevant depar**ents to rectify and deal with the problem, I hope to bring you a satisfactory accommodation experience next time, looking forward to your visit again, thank you!
Nattasuda
Double Room
Stayed in Oct 2023
Family
29 review
5.0/5
Outstanding
Posted on Nov 1, 2023
The location is good. There are many restaurants nearby. Shopping mall is next to the hotel.
Response from Property: Dear guest, hello! Thank you very much for your stay and appreciation! I am glad to bring you a wonderful time on your trip. Your appreciation has greatly inspired the hotel and is also a driving force for our progress. We will continue to maintain enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Wishing you a happy life!
Chicken Feet
Guestroom (2 beds)
Stayed in Aug 2023
Business travelers
17 review
4.2/5
Very Good
Posted on Aug 20, 2023
Good location, easy to move around. As with all Chinese hotels the room doors close so loud you hear all other guests coming in and out. The cleaning 阿姨 are so loud yelling in the corridor. The gym is basic they have one machine that is so bad quality is actually dangerous to use. Asked questions to other staff than the front desk and they dont know anything about the hotel. One thing they have to fix is the bad breath of front desk attendants, it was hard to speak with them with such bad breath.
Response from Property: Dear guest, we apologize for the poor check-in experience. We will strengthen employee training and thank you very much for your recognition of our hotel environment. We wish you a pleasant journey and a happy day!
Makesh
Deluxe Family Suite
Stayed in Dec 2023
Business travelers
16 review
5.0/5
Outstanding
Posted on Feb 14, 2024
Great place in Tinjin with superb breakfast spread
Response from Property: Dear guest, hello! Thank you very much for your stay and appreciation! I am glad to bring you a wonderful time on your trip. Your appreciation has greatly inspired the hotel and is also a driving force for our progress. We will continue to maintain enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Wishing you a happy life!
DESHIN LEE
Deluxe Family Suite
Stayed in Dec 2023
Family
3 review
5.0/5
Outstanding
Posted on Jan 3, 2024
Very good location and very clean hotel.
Response from Property: Dear guest, hello! Thank you very much for your stay and appreciation! I am glad to bring you a wonderful time on your trip. Your appreciation has greatly inspired the hotel and is also a driving force for our progress. We will continue to maintain enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Wishing you a happy life!