Minn Higashi-Ueno

Minn Higashi-Ueno Reviews

Minn Higashi-Ueno

Higashiueno 5-22-4, Tokyo, JapanView Hotel Details
Minn Higashi-Ueno
Minn Higashi-UenoMinn Higashi-UenoMinn Higashi-Ueno
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1 night

Minn Higashi-Ueno Guest Reviews

4.1/5
Very Good
43 review
Verified reviews
Location3.9
Amenities4.3
Service3.9
Cleanliness4.2
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All Reviews(43)
Positive reviews(37)
Reviews with photos/video(17)
Awesome stay(21)
Awesome rooms(18)
Near shopping area(9)
Convenient for shopping(6)
Large rooms(5)
Negative reviews(6)
Zoelovtravel
Standard Twin Room
Stayed in Mar 2024
Family
1 review
4.7/5
Amazing
Posted on Mar 25, 2024
Good location and service. There’s a washing machine and dryer, and offer the kitchen as well.
Response from Property: Thank you very much for your valuable feedback. We are pleased to hear that you are satisfied with our transportation and in-room facilities. We will continue to make efforts to further improve our services. We look forward to serving you again.
Roby
Deluxe Room
Stayed in Jan 2024
Family
1 review
3.5/5
Posted on Jan 9, 2024
The room is spacious and comfortable. The apartment is not very close to the subway station, about 8 to 10 minutes’ walk. The front desk service is not open 24 hours, but the staff is friendly. There are convenience store and 24-hour supermarket nearby (about 3 minutes‘ walk). However, there is only one small transom window that can be opened, the other windows are locked, and there is some smell near the toilet.
Response from Property: Thank you very much for your stay and for kindly writing us a review.Your comments have been acknowledged and passed on to the relevant team.We hope to have you back as our guest again soon.
Fehrin
Moderate Twin Room
Stayed in Jan 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 6, 2024
love the MINN brand , this location is very accessible to the Shibuya line which is a straight train ride to Shibuya without having to switch around trains. we were given the highest floor , love the room but only setback cannot open a window , very stifling . clean room.
Response from Property: Thank you very much for your stay and kindly writing us a review.We are glad to hear that to receive wonderful comments about great location and our room.We hope to have you back as our guest again soon.
Chan Wai Ling
Deluxe Room
Stayed in Dec 2023
Family
5 review
3.7/5
Posted on Jan 7, 2024
The room is enough for 8 persons. All stay together with fun and convenience, specially for taken care the elderly.
Response from Property: Thank you very much for your stay and kindly writing us a review.All our rooms are designed to be fully equipped with kitchen facilities and washing machine so that our guests can feel comfortable and also feel like home during the stay. Therefore, we are really grateful for your kind recognition of what we focus on.Thank you again for your feedback. We hope to welcome you back for a more positive experience.
wynaaaa
Deluxe Room
Stayed in May 2023
Family
5 review
4.5/5
Great
Posted on May 24, 2023
Best hotel, lots of facilities, spacious and most importantly with adequate cooking utensils for cooking meals
Response from Property: Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the spacious and clean rooms at our hotel. Providing a comfortable and pleasant experience for our guests is our top priority. We look forward to welcoming you back for another enjoyable stay in the future.
Anonymous User
Deluxe Room
Stayed in May 2023
Family
1 review
4.5/5
Great
Posted on May 16, 2023
I love this accommodation! The unit we got is good for 7-8 guests, with 4 queen size beds. It has a dining table and kitchen utensils. There is 1 shower room which I enjoyed since there is high water pressure with easy to adjust water temp. There are 2 water closets so very convenient if 2 persons had to pee or poop at the same time. There is also a washer. Beds are a bit hard and pillows too thin for us causing us to snore because our heads are tilted downwards. No daily cleaning service. No changing of towels. No shampoo refills. No 24h reception. If you need anything, you have to message them via ipad at the counter. TV - all japanese programs. No English movies or shows. If watching TV is important to you, bring google chromecast. Wifi is free. Cleanliness - Excellent! No corner was left unclean. Truly Japanese standard. No roaches, no bad smell. No molds. Location - 5 mins walk from Inaricho station. There is Maruetsu 24hr grocery and 7-11 at the corner. Very convenient for us since we often just buy bento food for dinner after whole day of roaming around. Price - Value for money. I paid 836usd pesos for 5 nights good for 7 pax. With its comfort, I think its a very good deal. Points to improve : Add pillows or make them thicker/fluffier, change towels every 2 days at least, add hanging rod for wet towels, add phone inside the unit to contact reception for questions.
Response from Property: Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the spacious and clean rooms at our hotel. Providing a comfortable and pleasant experience for our guests is our top priority. We look forward to welcoming you back for another enjoyable stay in the future.
Guest User
Deluxe Room
Stayed in Nov 2023
Family
4 review
2.7/5
Posted on Nov 19, 2023
Stay 4 days and 3 nights, no cleaning service, such as exchange towel and rubbish handle
Response from Property: Thank you for your feedback! We apologize for any inconvenience caused by the front desk service, and we will work on improving efficiency through additional training. Your understanding and suggestions are greatly appreciated. We look forward to welcoming you back for another enjoyable stay in the future.
Ashrinayu
Deluxe Room
Stayed in Feb 2024
Family
83 review
5.0/5
Outstanding
Posted on Feb 15, 2024
Great hotel stay… location a bit far from metro… rooms are big…
Response from Property: Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the spacious and clean rooms at our hotel. Providing a comfortable and pleasant experience for our guests is our top priority. We look forward to welcoming you back for another enjoyable stay in the future.
Guest User
Deluxe Room
Stayed in Aug 2023
Family
3 review
2.7/5
Posted on Aug 26, 2023
The hotel was about 10mins from ueno and inaricho station. A very cosy and well spacious room. The only downside was the fridge and microwave oven was very smelly upon checking in. Informed the staff and they came to clean but there were still some remanence of the egg yokes in the fridge and ended up we had to clean as we were storing our food. The utensils and kitchenware was dirty and the trolley holding the kitchenware were dusty. The corners near the blinds were super dusty, the usb cable port on the top of the bed were not working. Overall the room was average for the amount paid.
Response from Property: Thank you for your feedback! We apologize for any inconvenience caused by the front desk service, and we will work on improving efficiency through additional training. Your understanding and suggestions are greatly appreciated. We look forward to welcoming you back for another enjoyable stay in the future.
Grace
Deluxe Room
Stayed in Apr 2023
Family
3 review
3.2/5
Posted on Apr 16, 2023
The room is big and clean. No food around the area need to walk out to the subway station about close to 10 mins. Well the walk is great due to windy and cooling weather. Last 2 days showering drainage area was abit choked.
Response from Property: Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the spacious and clean rooms at our hotel. Providing a comfortable and pleasant experience for our guests is our top priority. We look forward to welcoming you back for another enjoyable stay in the future.
Guest User
Deluxe Room
Stayed in Apr 2023
Family
1 review
4.5/5
Great
Posted on Apr 8, 2023
value for money! clean big room with complete facility for a large group.
Response from Property: Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the spacious and clean rooms at our hotel. Providing a comfortable and pleasant experience for our guests is our top priority. We look forward to welcoming you back for another enjoyable stay in the future.
Guilherme Moco Arikawa
Deluxe Room
Stayed in Jan 2023
Family
3 review
3.0/5
Posted on Mar 17, 2023
The room is very good for family, or gathering of friends, it well furniture, Bed are cozy and good size. There’s two toilet that’s rare in Tokyo. It very easy to check in and check out. Location is not the closest to the station but is easy to get in too many places by walking or train.
Response from Property: Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the spacious and clean rooms at our hotel. Providing a comfortable and pleasant experience for our guests is our top priority. We look forward to welcoming you back for another enjoyable stay in the future.
Guest User
Deluxe Room
Stayed in Feb 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 24, 2024
The location is great, the room is great, there is a big supermarket nearby, it is very convenient to buy and cook simple meals, the location is very quiet, the path out is facing the Skytree, and there is a big picture without any tourists... walking It’s not far from Sensoji Temple. On the way to Sensoji Temple, we passed by a huge gashapon shop. My son and husband were very excited. It’s cheaper than Beijing and has a wide variety of products!
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Response from Property: Dear guest, Thank you very much for choosing to stay at our hotel and especially for taking the time to write such a favorable review! We are glad to hear that you were impressed by our services and facilities. Your satisfaction is the biggest motivation for our hard work. We will continue to work tirelessly to ensure that every guest has a pleasant time in our hotel. If you have any additional suggestions or needs, we are always here to support you. Thank you again for your affirmation and look forward to welcoming you again. I wish you all the best and hope your future travels will be filled with good memories.
Anonymous User
Deluxe Room
Stayed in Dec 2023
Friends
7 review
2.5/5
Posted on Feb 24, 2024
The location is too far from Ueno Station. The main reason is that there is another hotel with the same name near Ueno Station, so I found the wrong one. In addition, the sewer smell in the room was serious, and the customer service attitude was also very bad. I do not recommend it...
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing our hotel and sharing your views. We are sorry that you feel that the hotel location is not convenient enough. We have been working hard to improve our service quality and your feedback is very important to us. At the same time, our front desk team is always available to provide you with transportation and travel advice to ensure that you can reach your destination quickly and easily. Thank you again for your feedback and we look forward to the opportunity to provide you with better service and make your next stay at our hotel more enjoyable.
Chanhy
Deluxe Room
Stayed in Nov 2023
Family
4 review
4.2/5
Very Good
Posted on Jan 7, 2024
The room is larger than expected. Check-in and check-out are both self-service. If you have any difficulties, there are staff at the door to help. It is recommended that you complete the check-in process on your mobile phone first. The process is very fast. The equipment inside the room is relatively new and complete. It is recommended that families travel and rent this hotel! There are 24-hour supermarkets and convenience stores next to the hotel. Big recommendation!
Original TextTranslated by Google
Response from Property: Thank you very much for your recent stay and for taking the time to leave us a positive review.Needless to say, it is extremely gratifying to know that our staff did a good job taking care of you.It will be a pleasure to share your comments with them, which they will greatly appreciate.We look forward to welcoming you back to our hotel many times in the future.