Guest User
February 16, 2024
The service can be said to be the ceiling of the industry, meticulous and thoughtful without leaving any trace. I stayed in the hotel for a long time. I often drank tea and drank in the room and looked at the scenery, but I never saw the cleaning staff. However, they cleaned up twice a day. Very detailed. There are several staff in the restaurant who can speak Chinese, and communication is very convenient. Special praise to Sun Xiaoqi for helping to recover the jewelry. The club staff are also very gentle. As for the view from the room, you can see Mount Fuji and Tokyo at night, it’s unbeatable! Although the decoration is old, it has its own characteristics. Like the library very much.
However, there is often a strong smell of gasoline at the entrance on the second floor. There are many staff waiting there all the time. I feel sorry for them and it also reduces the sense of the hotel. I hope this issue will be improved during the renovation this year.
Original TextTranslation provided by Google