Guest User
January 25, 2022
Although I was here for a short work trip, this hotel is definitely very well worth staying at if traveling for leisure, too. Excellent location on the river, beside a mall, a Starbucks, a supermarket, and multiple restaurants catering for all tastes and budgets. The city center is walking distance and the hotel has ample free parking (surface and underground). The service I experienced from checking in until checking out was simply exquisite! I was warmly welcomed by reception where Elaine Wan (Front Office Manager) whose attention to detail and support is above and beyond the adjective ‘outstanding’ providing me with a free upgrade. On the flip side, one minor criticism could be not finding the hotel on my GPS and the breakfast which was perhaps not as varied as I would have liked. However, since this hotel has recently opened, I understand and appreciated the set breakfasts available ‘oriental’ and ‘western’. Once again, I was impressed how servicial the staff were as they provided us with a take-away box to avoid any estate. I shall definitely return but as a tourist owing to the hotel’s comfort, service, price and location.