Radisson Blu Toronto Downtown Reviews

A great hotel in a prime location. The Radisson Blu is situated right on the harbor. It is surrounded by iconic locations, great restaurants and attractions. The CN tower and Roger Center are just a few minutes walk. You can walk along the harbor boardwalk or sit in a nice cafe and watch planes take off and land at the small island airport just across the water.

The service was so so, front desk staffs need more training and need to accommodate more of our reasonable needs

The bed was super comfortable, and the location is excellent. It's just a ten-minute walk to the TV Tower. The hotel is by the lake, so you get a beautiful lake view from the breakfast room in the morning. You can also take a stroll by the lake, and it's very close to the boat tours.

When it's sounds like Radisson Blu, people may think of a 4-star hotel, but my experience with Radisson Blu was not so amused. The miscommunication started since we checked in. On Trip.com, it said we can have a buffet style breakfast with $25 per person, but upon asking them, they said it's a la carte and have to pay at the restaurant. There was no buffet available. They asked me to send an e-mail to confirm is the information about the breakfast is accurate as it mentioned in trip.com sadly no one responded to my e-mail until the hours of breakfast ( 8- 11 am ) and we had not breakfast in the morning. The room is okay. It is not as exciting as it sounds like Radisson Blu. I had experience staying in Radisson blu in other countries, but the room quality they had there is not even as comparable with Radisson blu toronto downtown. The room in Radisson blu toronto downtown is like the same as some random hotel. The coffee machine was really dirty. When we complained at the front desk, they did not send any replacement. Another thing is that no dental kits were provided as it should provide in all 4 star hotels. Upon requesting at the front desk, they send us dental kits like an hour later. While checking out the front desk lady, she was a trainee. I showed him the picture of the dirty coffee machine and explained our dissatisfaction. She said she couldn't do any compensation since the room was pre-paid. In return she offered me some bottle of water for our trip 😄. I mean, I don't need a water bottle as compensation. Then she offered me that the parking would be on the house. Now, I am waiting for the return of my $100 security deposit. Apart from that the location of the hotel is very cool and convenient. Just in the herat of downtown. The CN tower was visible just from the window of our room. Considering everything it does not meet the standard of a 4-star hotel.

Great experience overall, with very friendly staff and great views of city and the lake. A big shoutout to Nathalia who assisted us with the room reservation and special requests.

Clean environment , friendly staff, comfortable bed and great room, location was ideal for exploring Toronto on foot. An exceptional choice which made our first stay in Toronto magical.

Location was great since its near the CN tower and the sea view.

The location is great! Satisfied! The actual photos are as follows! Convenient for eating and traveling around!

Maybe because we checked in late, they upgraded our room for free! Slippers, pajamas, and water were provided for the first time. There was also a 24-hour supermarket right in front of the hotel, which was very convenient.

Perfect location for the fireworks display, all shops right opposite, spacious and very clean room, perfect