mr ludovic
July 10, 2023
I made the choice for 1 double bedroom in the contemporary building. At any time on ******* or their website there is a picture of the building. It’s just ugly!!! I was so upset with the receptionist because she told me that I booked my room with ******* so the customers who booked through ******* they don’t care about those customers, she even told me that we were supposed to call the hotel to ask questions about the building. I can’t imagine myself calling from US and asked the description of the building and if the parking is big enough. The hotel and not really a château has 65 bedrooms and not even 40 parking spaces!!! 2 small parking level 1 & 2 level 2 you have to drive a few meters on the opposite way in the street so very dangerous but the hotel is saying the opposite!!! We were so upset, no manager and she was supposed to call us but she forgot! The only thing we can say the bedroom was nice and clean but I won’t recommend this hotel at all.