DaizhuoCicikanshijie
January 28, 2024
The location is good and the room size is okay. Why is the service only given 1 point? Because this hotel has absolutely no service!
1. The hotel has no front desk and no staff. If customers have any questions, they will not receive timely help. I encountered a very difficult problem on the day I checked in. As a result, we walked several streets in the snow at minus 20 degrees at 11:30 in the middle of the night. It took more than an hour to find a waiter in a restaurant who was willing to help us. 10 The problem was solved in minutes.
2. During your stay, no one will tidy up the room for you, and even the towels will not be changed. We stayed for three consecutive days and could only use the used bath towels all the time. It was really unacceptable! So I can only give 2 points for hygiene!
3. You need to take out the garbage yourself!
If the hotel clearly states the above special circumstances in the check-in instructions in advance, then there will be no problem if the guest still chooses this hotel. But you didn’t say anything in advance, leaving the guests very confused!
4. The door is only open during the specified time. At other times, you have to go through the underground passage. There is no elevator. When we left the hotel at 7 o'clock in the morning, we could only drag our 32-inch luggage up the stairs. It was really frustrating. And once you go out, if you miss something, you won’t be able to get in because no one will open the door for you. It’s so inconvenient!
I will never stay in a hotel like this again!
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