25 Violet, TT. Sa Pa, Sa Pa, TT. Sa Pa, Lao Cai Province, VietnamView Hotel Details
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KK Sapa Hotel Guest Reviews
4.7/5
Amazing
225 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(225)
Positive reviews(225)
Reviews with photos/video(99)
Friendly owner(69)
Delicious breakfast(56)
Loved the view(49)
Convenient location(26)
Located downtown(17)
Large rooms(16)
Great swimming pool(6)
Average sound insulation(5)
Jacky Siao
Deluxe Double Mountain View
Stayed in Nov 2024
Solo travelers
8 review
4.7/5
Amazing
Posted on Dec 22, 2024
Firstly before I reached KK Sapa Hotel, Ms Nancy already explain to me regarding famous location in Sapa, after I go two days tour with this hotel was really awesome and famous place in Sapa is interesting place, place to relax and cheering, all front desk staff is friendly and helpful as well. Sin Chai restaurant Ms Thieu give me a discount 15 percent of my total bills. I will came back this hotel again if I travel to Sapa again, Hotel front desk Ms Nancy upgraded my room to a room can see inside the toilet. Overall this hotel front desk staff friendly and helpful good communication in English easy for foreigners.
6/10
Response from Property: Dear Mr. Jack Siao, Thank you for taking the time to review the hotel. Your feedback and comments will be extremely valuable contributions to our efforts to improve service quality throughout the entire process of guest operation hotel. Once again, KK Sapa hotel sincerely thanks for your choice and looks forward to once again welcoming and serving you and your family in the coming time to feel the change and carefully about the service that the hotel has committed. Best regards,Tran Nguyen Nhat Linh(Ms)/ Guest Relations Officer
Alyssa Bernardino
Deluxe Twin Mountain View
Stayed in Nov 2024
Travel with friends
3 review
4.5/5
Great
Posted on Dec 23, 2024
The hotel is very clean and is conveniently located near other establishments. It’s also easily accessible. The staff were very pleasant and accommodating with our inquiries. Thank you for the birthday cake during my stay!
Response from Property: Dear Ms. Alyssa BernardinoWe are grateful that although there are many hotels in Sapa, you still chose KK Sapa Hotel for the stay on your birthday. Thank you for giving us a chance to make this special day even more wonderful and memorable.Your review made our day! It's our pleasure to provide the best experiences to our guests, and we are glad that this commitment was reflected on your recent visit. Not only the unique mountain view but also the service friendliness were recognized by you.Thanks so much for your kind words and for being a fantastic customer. Please come back to see us soon!Sincerely,Tran Nguyen Nhat Linh(Ms)/ Guest Relations Officer
Shirley Fong 8
Deluxe Double Mountain View
Stayed in Sep 2024
Couples
6 review
5.0/5
Outstanding
Posted on Oct 29, 2024
KK Sapa Hotel is a 5 ⭐️ hotel locates at end of Sapa Town. a 10-15 minutes walk to Sapa SunPlaza train Station with lots of restaurants n souvenirs shops along .
It has a big n gorgeous golden hall with very helpful n friendly young Customer Service Staffs.
15th level is Public lounge for tired hotel customers who arrive early and cannot check it yet for resting, recharging n reading with clean beautiful restrooms n a cafe . there’s a little library 📚 there for reading .
You can take a nap n slip ur cuppa ☕️ viewing the pa romantic mountainous view!
Hotel buffet breakfast is great with a variety of food served.
i’ve booked a Double king bed with beautiful mountains view . The room also comes with balcony for you to slip ur coffee n drink ur beer 🍺 while admiring the misty mountains 🏔️ views.
there’s a big bathtub 🛀🏻 n standing showing room with toilet beside.
i’ve enjoyed a pampered lovely staycation celebrating our 2nd honeymoon together 👩❤️👨💐
6/13
VIJAY LOHUMI
Deluxe Double Mountain View
Stayed in Oct 2024
Couples
4 review
5.0/5
Outstanding
Posted on Nov 19, 2024
Hotel is located at a really nice location with the valley view. If the weather is good(luckily for us it was), then you will get the best view of valley from the hotel. Staff was courteous and quite well in responding for all your queries and to help you as much as possible.
Stefanie Christine Santoso
Deluxe Double Mountain View
Stayed in Sep 2024
Couples
7 review
5.0/5
Outstanding
Posted on Oct 15, 2024
The hotel was amazing!
We came earlier than check in time they suggested us for take a rest at executive lounge (at 15th floor) and can use the shower room (before we look around Sapa).
They have restaurant, cafe, swimming pool, gym and SPA.
They do check in at 1st lobby at 1st floor and some taxis will drop you at 2nd lobby at 15th floor.
The room was clean and neat. They gave us 1 person foot herbal bath as complimentary and 30% discount for massage.
The breaksfast had a lot of option, they served pho too!
The staff were helpful and nice :)
For occasion honeymoon they were not provide/ give some special things.
Joyyce
Deluxe Double Mountain View
Stayed in Oct 2024
Couples
3 review
5.0/5
Outstanding
Posted on Dec 9, 2024
Very nice and cozy hotel. Staff are very friendly and helpful too
Yuliayusrini
Deluxe Double Mountain View
Stayed in Sep 2024
Couples
3 review
5.0/5
Outstanding
Posted on Oct 10, 2024
We were impressed by the size of the room and the bathroom. We love that the windows are so big so that we can enjoy the view from the room, which is the highlight of our stay. Our experience in this hotel was fantastic, from the delicious breakfast to the morning view. The service was also great, the staff were always helpful.
Thanadol
Deluxe Double Mountain View
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 4, 2024
We really loved our stay here as the service was absolutely amazing. They surprised us with some decorations and even a cake as I remarked our stay as a honeymoon! The view was also stunning. Would highly recommend anyone who’s considering staying here and we ourselves would definitely visit this hotel again.
Guest User
Suite Double Mountain View
Stayed in Sep 2024
Family
4 review
3.0/5
Posted on Oct 30, 2024
Average, can't check in earlier and no response in email. Not recommended.
_Ann_
Superior Twin City View
Stayed in Aug 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Sep 21, 2024
Good location, walkable to Sapa centre. The bed is comfy, hotel is clean and staff is helpful - special thanks to Sarah for assisting us with all the necessary info and booking. She speaks very good English 👍🏻
Anonymous User
Deluxe Twin Mountain View
Stayed in Aug 2024
Travel with friends
8 review
4.5/5
Great
Posted on Sep 19, 2024
Just walking distance from Moana Sapa. The room was spacious and clean. Tried to get more mineral water but the staff said each day will only supply us with 2 bottles, any extra will need to pay. Unlike other hotels, they will replenish upon request.
Niepat
Deluxe Double Mountain View
Stayed in Jun 2024
Couples
8 review
5.0/5
Outstanding
Posted on Jul 31, 2024
The location of the hotel was near to Sapa Center.
The view from our room was majestic and very relaxing especially in the morning. Hotel staff Sarah was accomodating and she always ask us if we needed help during our stay. They also prepare a cake in our room since it was my birthday.
Breakfast with mountain view was awesome.
The coffee area at level 11 was so calm and very peaceful to rest.
The massage was the best after a rainy day travel to Fansipan. Definitely will book again this hotel if ever i come and visit Sapa.
6/18
Anonymous User
Deluxe Double Mountain View
Stayed in Oct 2024
Couples
6 review
5.0/5
Outstanding
Posted on Nov 16, 2024
Super kind and friendly staff! Room was nice, big and spacious!
NotieJ
Superior Double Mountain View
Stayed in Aug 2024
Couples
7 review
4.7/5
Amazing
Posted on Sep 19, 2024
Initially booked other hotel but unfortunately it closed due to evacuation. Passby KK Sapa Hotel and decided to stay due to its location - excellent view!
Overall services were exceptional, from the warm welcome at check-in to the attentive staff throughout my stay (thank you Trang!). The room was beautifully appointed and immaculately clean, providing the ultimate comfort. Dining and spa options were diverse and delicious, and the amenities exceeded my expectations. I highly recommend this hotel for anyone seeking a luxurious getaway!
Lea Ching
Deluxe Double Mountain View
Stayed in Aug 2024
Solo travelers
31 review
5.0/5
Outstanding
Posted on Sep 7, 2024
Wonderful view with balcony. Choose the one facing the mountain view and you may see the sunset. The staff are very helpful, gave a lot of information upon checking in and when checking out, Mr Trong helped to call to check on the Sapa bus, he also helped to carry the luggage! There is a rose garden, a spa facility and Miss Khu provides wonderful leg massage with good price. There is also an exit at level 15, which leads to the town in less than 10 minutes. Good breakfast which starts from 6:30am.