Tago Tulum Reviews

Name: Tago Tulum
Address: Carretera Federal, Carr. Tulum-Boca Paila Km 6, Zona Hotelera, Tulum, Mexico, Carretera Federal, Carr. Tulum-Boca Paila Km 6, Zona Hotelera, Overseas, Mexico
Rating: 4.4

Tago Tulum

Carretera Federal, Carr. Tulum-Boca Paila Km 6, Zona Hotelera, Tulum, MexicoView Hotel Details

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Rooms and Guests

Tago Tulum Guest Reviews

4.4/5

Very Good

66 review

Verified reviews

Location4.4

Amenities4.4

Service4.4

Cleanliness4.4

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All Reviews(66)

Positive reviews(62)

Reviews with photos/video(1)

Negative reviews(4)

Nadjib

Suite with Ocean Front View

Stayed in Aug 2023

Couples

1 review

5.0/5

Outstanding

Posted on Sep 3, 2023

The best hotel i have ever stayed in. Little peace of heaven. The suite has an incredible and unique style with a breathtaking view and a private pool. The stuff was extremely nice and helpful with a constant smile everyday. Plenty of restaurants, shops around and many spots for a night out. I absolutely recommend this hotel I had a great stay.

Meryem

Suite with Garden View

Stayed in Jul 2023

Friends

5 review

4.7/5

Amazing

Posted on Aug 6, 2023

Very nice hotel. A real 5 star hotel and the staff can not do enough. I would gladly come back. Only downside the algae on the beach but this is the case throughout the beach of Tulum

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Rad Kynast

Suite with Garden View

Stayed in May 2022

Couples

1 review

5.0/5

Outstanding

Posted on Jun 3, 2022

The Hotel is excellent, however, we were on our honeymoon and the usual thing is to have some different tidiness in the room, receive a drink, etc, and nothing was given to us. In addition, our breakfast in the stays was paid for and because of 10 minutes they didn't want to advance us and we were late to go to the airport.

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CHRISTOPHER

Stayed in Feb 2024

Couples

5.0/5

Outstanding

Posted on Feb 8, 2024

Tago Tulum has some of the most beautiful and well-constructed hotel rooms I've stayed in. We loved the double shower, the king bed, the soak pool, and the small details from the service team like evening treats left in the room, daily room cleaning, and "good morning/goodnight" stamped in the sand of the room entry. Air conditioning worked great we were never hot in the room. Hot water in the shower never ran out. Things we would have liked to have known: there is a small refrigerator which you can use - you just had to clear out the minibar items and put them back in upon leaving. They have sunscreen bottles at the beach (probably left from previous guests but they let you use it). This area of Tulum is not the most beautiful to walk (there's lots of traffic and pricey dining options anywhere you go), but staying in the hotel was the best place to be.

kripa

Stayed in Feb 2024

Family

5.0/5

Outstanding

Posted on Feb 4, 2024

Excellent property with beautiful rooms! Staff is also amazing very close to the popular restaurants and bars.

Giorgi

Stayed in Jan 2024

Couples

5.0/5

Outstanding

Posted on Jan 24, 2024

Stayed in the beach front suite (assumed i can walk into the beach from the room but not the case), the room was amazing, staff were great and very helpful. Beautiful views of the ocean.

Biljana

Stayed in Dec 2023

Other

4.0/5

Very Good

Posted on Dec 19, 2023

The hotel was nice but our room was amazing, it felt like we were on the beach. It was a beautiful room with an amazing front view of the ocean. The service was great, however the food was very expensive and not very good. I would say this hotel needs improvement on the food quality and taste considering the price pount. We ended up going to other restaurants in Tulum which were great!

Lauren

Stayed in Nov 2023

Couples

5.0/5

Outstanding

Posted on Nov 26, 2023

We found Tago to be very clean, comfortable and welcoming. The staff made us feel very much at home. We enjoyed the beautiful grounds, cozy room, comfortable bed, and valet parking. We took advantage of the many restaurants within walking distance each evening. The slippers were a nice touch on the tile floors. Be aware when tipping that service charges are automatically applied when ordering food/beverages at the hotel.

Nicholas

Stayed in Nov 2023

Couples

5.0/5

Outstanding

Posted on Nov 21, 2023

We had a great stay at Tago. The rooms are very comfortable, amazing showers. The plunge pool can be a bit cold, but you’re steps away from the ocean. Very walkable, via the beach, to many beach clubs. We’d choose this hotel again.

shani

Stayed in Feb 2024

Couples

3.0/5

Posted on Feb 24, 2024

Drinks and food at property was extremely expensive. service was mid

Jerry

Stayed in Nov 2023

Other

4.0/5

Very Good

Posted on Nov 11, 2023

Overall, this was an amazing stay. Room was immaculate with picturesque views of the ocean. Beach club was quaint and semi private. Great if you don’t want a lot of people sharing that space. Great time to relax on beach and feel like you may be the only one there. The dinner service is just ok. I would recommend some of the great restaurants that are nearby unless you are committed to partaking of TAGO’s menu only. Their cocktails were very tasty as well. I would give feedback on the wait time to check in. Not a deal breaker at all, but I arrived an hour before check in and was not able to check in for an 1hr 1/2 later. Only 30 min after time technically. But sitting in lobby after 2 1/2 hr drive to Tulum from Cancun, made me want to immediately refresh and relax in my room. Strict no late check out policy. While I went ATVing early morning of checkout, the staff kindly held my belongings and offered me the spa showers if I needed to use once returned since already checked out. Overall 9/10. Great experience. I would definitely return.

EZEQUIEL

Stayed in Nov 2023

Couples

5.0/5

Outstanding

Posted on Nov 4, 2023

Good boutique hotel right on the beach. Very comfy rooms. Nicely set up. Continental breakfast could’ve been more generous but no complaints. Staff very attentive. Beach is magnificent. Recommended.

Reinold

Stayed in Oct 2023

Friends

4.0/5

Very Good

Posted on Oct 9, 2023

Overall good experience however staff needs a bit more training. Breakfast was below mediocre. Better not to offer such mediocre breakfast. They didn’t not bring all items included as part of the continental breakfast. Our roof was leaking due to rain.

Fabrizzio

Stayed in Sep 2023

Family

4.0/5

Very Good

Posted on Sep 20, 2023

Beautiful room The beach area was always clean, good service We did not like the loud music on the beach

Andrea

Stayed in Jul 2023

Couples

5.0/5

Outstanding

Posted on Jul 24, 2023

We just returned from our honeymoon and couldn’t be more impressed! We were looking for somewhere that would be our quiet honeymoon spot and we found it in Tago. When we arrived we were treated like the only guests on the grounds. Noah welcomes us with welcome drinks and gave us a superb tour of the grounds, leading to our room. Our room had a fabulous view of the ocean and a swimmable pool on the balcony. Our bed was extremely comfortable and romantic. Very clean and large two shower head shower. Vaulted grass ceilings making the room feel like it’s own hut rather than hotel. Betty at the front desk was amazing setting us up with scooter renter which we look to the cenotes and tulum ruins. Bicycles which we rode into town. Betty felt like my mom away from home. Always making us feel taken care of. At the beach Carlos always made sure we didn’t go without anything we could ever need. Including cold towels and amazing service. Olga the chef exceeded our expectations and even took the time to introduce herself. The continental breakfast was amazing! We ordered one other food item to split beyond it, and it was more than enough food. We feel so lucky to have chose such a beautiful and romantic setting for our honeymoon.

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