Hotel Zulum
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Tulum
Hotel Zulum
Carretera Tulum-bocapaila, km 6.5, Tulum, Quintana Roo, 77780, Mexico
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Located in Tulum (Zona Hotelera), Hotel Zulum is steps from Tulum Beach and a 4-minute drive from Tulum National Park. This beach hotel is 3.6 mi (5.7 km) from Playa Paraiso and 5.9 mi (9.5 km) from Tulum Mayan Ruins.Show More
We Price Match
3.3/5Cleanliness: 3.3
All 39 Reviews
Amenities
Sunbathing AreaOutdoor Swimming PoolExclusive Beach AreaMassage RoomPrivate ParkingFreeAirport Pick-up ServiceAirport Shuttle ServiceBarRestaurantLuggage Storage
All Amenities
Surroundings
Airport: Tulum International Airport
(28.4 miles)
Landmarks: Ziggy's
(600 ft)
Landmarks: Prokite Mexico
(1050 ft)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
8
Beach View Room
1 Double bed
Non-smoking
Private bathroom
Electric Fan
Towel
Private Toilet
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8
Guest Room, 2 Double, Garden View
2 Double bed
Non-smoking
Private bathroom
Electric Fan
Towel
Garden View
Check Availability
14
2 Double Beds Room, Jungle View
2 Double bed
Non-smoking
Private bathroom
Electric Fan
Towel
Garden View
Check Availability
18
Garden View Room
1 King bed
Non-smoking
Private bathroom
Electric Fan
Towel
Garden View
Check Availability
20
King Room with Pool View
1 King bed
Non-smoking
Private bathroom
Electric Fan
Towel
Landmark View
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24
King Room-Beach Front
1 King bed
Non-smoking
Private bathroom
Sea View
Electric Fan
Towel
Check Availability
17
Standard King Room
1 King bed
Non-smoking
Private bathroom
Electric Fan
Towel
Private Entrance
Check Availability
10
Standard Room With Two Double Beds
2 Double bed
Non-smoking
Private bathroom
Electric Fan
Towel
Private Entrance
Check Availability
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Guest Reviews(39)
3.3/5
Verified Reviews- Cleanliness3.3
- Amenities3.3
- Location3.3
- Service3.3
louis
March 11, 2024
I wish this review allowed you to post pictures. The swimming literally a swamp, not like they advertise. Launch chairs by beach are falling apart. Water pressure, i can pee stronger than that. Comforter stunk like cheap perfume, moldy, sweaty, not washed. I've written 3 emails never responded. I am sure at one point in time it was everything they advertise, however, now its falling apart, they don't care once they have your money, its over. You're stuck. I believe this should allow pictures to be posted. NO ONE WOULD RESERVE A ROOM if they saw the reality. You plan a vacation, you save, you choose a nice place and when you arrive its like seeing a person that uses filters for they're pictures and when you see them in person you're like , wait a second, wth happened here!!!!! I am just letting you know, of course the decision is yours, but you will remember me. When you arrive and when you try to reach them by email. You've been warned.
Jesus
January 23, 2024
The only good thing the location. The vents did not work, no regular hot water, staff not really friendly
Amber
January 21, 2024
Mosquitos in room, property run down, beach chairs falling apart, pool dirty and not cleaned, staff are great, food is also pretty good. Don’t be so cheap and spend more to stay at a place that is comfortable. There is no ac so you will be sweating all night with 1 fan in a hot room. Would never stay here again, you have been warned.
Jessie
January 16, 2024
Water was cold the first two days. No hot shower
Extremely poor lighting
Bathroom set up very uncomfortable
Power outage in different occasions that lasted more than 10 minutes.
Alina
January 13, 2024
Rooms are of very poor condition, no AC, smell of mold. Hot water faucet was broken and “continental breakfast was a joke”, it was a tiny banana and watermelon (or probably 3rd of it) sliced into tiny peaces. Ocean area was nice though
Leo
March 2, 2024
Great place to stay. Food is excellent
Jarleen
May 9, 2023
This hotel does **NOT** have A/C. While visiting Tulum during hot weather, this stay was not it. The room i stayed in had a cealing fan & a floor fan and that does not help. The other room we had didn't have a cealing fan, and the power kept going out. We didnt last here. We checked in & checked back out the same day. The staff was great thou, they got us atleast one room before actual check in time. The hotel is diff. The rooms are cute its like a jungle, the beds that have an aesthetic are cute ! Just the no A/C is what makes this not a good place to start during hot wather.
Melissa
May 8, 2023
The heat with no A/C is unbearable, I highly do not recommend. Way too hot, we had to leave after the first night and booked a cheaper hotel a little further with A/C.
Michael
May 6, 2023
Great views and a/c. Good breakfast too
Property Policies
Check-in and Check-out Times
Check-in: 15:00–23:30
Check-out: 11:30–12:00
Front desk hours: 24/7
To check-in, contact the property 1 day in advance
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Number of Rooms: 35
Located in Tulum (Zona Hotelera), Hotel Zulum is steps from Tulum Beach and a 4-minute drive from Tulum National Park. This beach hotel is 3.6 mi (5.7 km) from Playa Paraiso and 5.9 mi (9.5 km) from Tulum Mayan Ruins.
Pamper yourself with a visit to the spa, which offers massages. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and tour/ticket assistance.
Enjoy international cuisine at Zulum, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 35 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include complimentary bottled water and ceiling fans, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and tour/ticket assistance.
Enjoy international cuisine at Zulum, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 35 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include complimentary bottled water and ceiling fans, and housekeeping is provided daily.
Services & Amenities
Most Popular Amenities
Sunbathing Area
Outdoor Swimming Pool
Exclusive Beach Area
Massage Room
Private ParkingFree
Airport Pick-up ServiceAdditional charge
Airport Shuttle Service
Bar
Restaurant
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Exclusive Beach Area
Bar
Restaurant
Restaurant
Restaurant
No additional info available
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