Alito Tulum Hotel Reviews

Cute hotel! A bit away from the action but plenty to do in the area. I would stay here again. The beach area was fabulous!

We stayed in one of the air conditioned room so we didn't have issues with heat or humidity during sleep.. The beach is really, really nice, the restaurant is literally on the beach and they serve you at your beach bed also during the day under the palm trees.

The resort was overall good. The only thing I didn’t like was that it was heavy construction going on in the neighborhood of the resort.

The property is undoubtedly beautiful. Easy access to the beach and the staff is really amazing. However, we did not know that the single cabins did not have air conditioning (many of the other guest that booked did not know either). The cabins get really hot and all you have are two standing fans. We requested an extra fan and we were accomodated with it. If the cabins had AC it would have been the best experience ever.

The food is amazing! Staff super friendly. Sand is so nice and clean and soft. Rooms are nice. No TV, no phone but wifi works in the rooms. I enjoyed.

Check in staff was very unfriendly. The room was clean but very bare bones, no hair dryer, conditioner, weak ac, no fridge. The beach staff and restaurant were horrible. $15 glass of Chardonnay with an auto gratuity on top. Crazy.

The only suggestion I have would be to leave a small bottle or 2 of water in the room every day. Not having bottled water in the room for personal use is a problem.

The beach was beautiful and just a few feet away

The staff was extremely friendly and welcoming especially Johnny and Felipe but the wifi was terrible and they didn’t clean our room the entire time we were there. The amenities are ok.

The staff was outstanding. Really enjoyed our stay.

The grounds are pretty except that the water in the sea by the beach was yellow and then brown when it should have been turquoise. I heard from a friend back home that the island of Cozumel discharges its sewage into the sea so that it ends up in Tulum which is a terrible shame. Cancun had beautiful blue water. The sand on the beach is beautiful and white but there is a lot of seaweed. Also, this resort is on Playa Pescadores and there are a lot of boats. With the brown water and the boats, it wasn't good for swimming. There was no air conditioning in our cabin. I like to be warm but it was stifling. I wouldn't have minded it if I could have spent more time outside but there were mosquitos (except down on the beach). It was very expensive so I had expected it to be more comfortable. The area was pretty with few buildings and white sand and palm trees and few people so I wanted to be there but the mosquitos drove us into the sweltering cabin. Also, there was only weak wifi in the lobby which also had mosquitos and no AC. And the furniture in the lobby wasn't very comfortable. We had 1 meal at the beach bar which was good but very expensive. The cabin had no TV (which was fine with me) but no microwave or minifridge. There was a small pool which was pretty nice. This beach area is quieter and more natural than Cancun and is right next to the Tulum ruins. If you come, choose the coolest time of year and bring mosquito repellent....and plenty of money.

Awesome place to stay. Organic humble location. Expect the unexpected.

No staff to help carry luggage. No paved walkway to the room. It’s hard to carry the suitcases on the sand.

The room was clean but we didn’t have tv in the room as says on reservation .The hotel is construction is going and it’s start very early morning . My experience was not satisfied because power went off so many time while we stay like it’s went off like 6am untill 11am so long because construction started very early it’a loud because was next to my room