Hotel Muare & Spa Tulum

Hotel Muare is one of the more popular hotels in the Tulum area. It is a perfect getaway if you want to have a quiet time from the hustle-and-bustle of the city to recharge. The rooms are designed to look like houses in the remote places but with all the modern amenities. It also is a great option for someone who cares about staying at an Instagrammable hotel/resort. There is one restaurant which provides good food. Negatives: -Getting to the hotel will require you to drive through really broken dirt road with several pits. -While the food options are good, if you’re someone with a dietary restrictions - e.g., vegetarian, vegan, pescatarian, don’t eat red meat or raw fish, etc. you may run out of options quickly. The staff is flexible though, so they may customize few dishes for your suiting. -In general Tulum is expensive. However, Muare is up a notch. While it was a great place to stay, the price didn’t seem justifiable to me. Specially, since I don’t care as much about capturing Instagrammable photos. -While the staffs are helpful and friendly, their extreme focus on getting money out of you is just off putting. Examples: we planned to have food by the pool and it took them forever to get us the food. They missed certain items in the order. We also had issues with our food (fly in maple syrup) which was still fine (since bugs/insects can fall in your food when you live in the nature). However, when we reported and asked for a replacement, they never returned with the fresh maple syrup. Finally, I had to go to the restaurant and pick it up myself. However, when it came to asking you to pay, they would run behind you to get your sign. On top of that, there is a default tip amount included in the bill which some of them may not even care to mention to you. While checking out as well, they added a hefty service charge to the bill - this on top of the already expensive booking fee. Overall, my review is that it is a good place to stay. However, too expensive and the cost is not really justifiable. Plus for the good service they provide, it is really off putting when you see how focused they’re on getting more money out of you in any way possible.

The staff and service was very good and made the stay very accommodating. I was traveling solo and first time in Tulum and they made it special. Especially since it was my birthday!

The property was absolutely beautiful. The surrounding roads are unpaved and there's no where to really walk around. The staff was extremely friendly. The food at the restaurant was delicious. We had a great time

the property was nice quiet romantic tucked away rooms were cleaned smelled good loved the outside shower. The only downside was the outside road filled with potholes and uneven roads which made it hard to get in and out of the road. Otherwise the place itself was beautiful and tranquil

Our moon villa at hotel muare was beautifully appointed, private and comfortable. The hotel grounds are well kept. The restaurant and breakfast could use improvement and the roads around the hotel location are very difficult to navigate with giant pot holes filled with water. Staff was friendly

There was no food and a dead rotting animal outiside of our room. It smelled so bad. Wr left early. We want a refund

everything was perfect at the the hotel besides the restaurant. limited menu and closed early. Saturday night during the storm, the roof started leaking in room 3 near the bed. other then that, everything was perfect.

I recently had the pleasure of spending four enchanting nights at this hotel. This hidden gem nestled within the lush jungles offered an experience that was nothing short of magical. From the moment I arrived, I was captivated by the serene ambiance that enveloped the entire retreat. The tranquil atmosphere of the jungle provided the perfect backdrop for a peaceful getaway. The very notion of being able to escape the hustle and bustle of everyday life and find solace amidst nature was a dream come true. One of the highlights of my stay was the invigorating yoga sessions held each morning. Practicing yoga amidst the sounds of nature and under the open sky was an experience that rejuvenated not just my body, but my soul as well. The skilled instructors guided us through sessions that focused on both physical and mental well-being, leaving me feeling centered and balanced throughout the day. The accommodations were equally impressive, seamlessly blending the rustic charm of the jungle with modern comforts. The thoughtfully designed cabins provided a cozy retreat where I could unwind and reconnect with nature. Falling asleep to the soothing symphony of the jungle and waking up to the gentle rays of the sun filtering through the trees was a gift I cherished every day. The staff were incredibly attentive and accommodating, ensuring that every aspect of my stay was enjoyable. Their warm hospitality added a personal touch that made