Hotels near Tulum Underwater in Tulum

The rooms are very nice and clean, nothing to complain about the accommodation aspect, it was perfect. The downsides concern: the accessibility of the hotel if you do not have a rental vehicle, the non-existent friendliness of the staff (small exception for one of the receptionists only), restaurant and bar closed, only 1 maintained swimming pool out of the 3 ...

The hotel was beautiful, the rooms were stunning with amazing views. The staff were lovely, especially Frida who was incredibly helpful. I felt like I was in a movie with how stunning our room was - we had an ocean view with a balcony pool and access path to the beach / beach club. The bed was very comfortable and the double shower was really good. I loved that the hotel had a small gym, equiped with modern facilities. The hotel also has so many lovely small touches like welcome cocktails, good night desserts, “good morning” messages in the sand outside your room and fresh fruit ice blocks provided at the beach club. I feel there needs to be more transparency with the service charge on the bills - I didn’t realised until a few days into our stay that there was a further section to the bills we were signing that was covered by the booklet they present you with. The bill should be shown in full, or the total placed above where you sign. Whilst the staff were lovely, we often had items missing from our breakfast each morning. The breakfast is also quite small with 1 x serving of yogurt between two. It would be great if the pool could be cleaned during the stay, or some jets put into the pools to move the water around and into the filter. At current the water is stagnant and doesn’t get filtered and a lot of things fly into the pool from the garden. Whist this seems small, when you are paying the price you are for the hotel, these small things should be addressed.

My wife and I enjoyed a wonderful 2 weeks here for our honeymoon. We stayed in villa 2 , room was big , great super king-size bed. The pool and views of the sea are amazing. Food wasn't great which is why I rated 4 stars. Everything else was amazing, the staff couldn't do enough for you, big mention to Francisco, Noemi, Jorge , and Freddy who catered to our every need, we can't thank them enough for their speedy service and attentiveness. Also a shout out to the entertainment staff Gio and Tati. To all the staff thank you so much for making our honeymoon so special. Love from Ireland to you all.

When you stay at The Sens Tulum Riviera By Oasis - All Inclusive in Akumal, you'll be next to a golf course, within a 15-minute drive of Xel-Há Park and Akumal Beach. This upscale resort is 3.6 mi (5.7 km) from Half Moon Bay and 8.1 mi (13.1 km) from Dos Ojos Cenote.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. This resort also features complimentary wireless internet access, gift shops/newsstands, and lifeguards on site.This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite to eat at one of the resort's many dining establishments, which include 8 restaurants and a coffee shop/cafe. Relax with a refreshing drink at the beach bar, the swim-up bar, or one of 2 poolside bars.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.Make yourself at home in one of the 132 air-conditioned rooms featuring free minibar items and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Wonderful architecture with natural materials and indoor with plant paradise

We stayed 6 days at Alaya for a yoga retreat (Bliss Camp Retreats) and the entire experience was amazing. The entire property is breath taking and the sun rises are not to be missed. The location is great, many shops and restaurants nearby. Though we did not need to go to any other restaurant because every meal and drink we had at Alaya was delicious. Carla and David at the front desk were always there to fulfill any request, arrange transportation, and answer any questions we had. They arranged for our massages...which were amazing...which we were able to do on our ocean front balcony. Our room was always clean and they even turn on your AC at turn down. Edwin was ALWAYS around to tend to our group. He was there in the morning for coffee and there at night helping the staff with Dinner. Santos and Filiberto on the beach remembered our drinks after the second day and worked tirelessly serving and setting up umbrellas and beds for everyone. They kept the beach and the grounds clean and beautiful. Ismael and Fernando also worked so hard serving and taking care of everyone. The staff and service was second to none. I wish I knew more of the names of the people behind the scenes because they all deserve credit for the total experience we had at Alaya. I cannot recommend Alaya enough.

The whole experience was excellent. The gentleman at the front Sebastian was very attentive on a daily basis. Would send us emails or text every day making sure everything was OK. Definitely would visit this location again. 

The quality of the hotel is the best for the price. The location is a bit bad (there are usually hotels along the seaside in the hotel zone), but this one is in the middle of the city and you can't see the sea, but the facilities are so good that you'll be satisfied even if you can't see the sea. is. The price is cheaper than other hotels and the quality is good, so I can recommend it to others!

The staff is amazing! Our visit was over Chris**as. We stayed in the adventure penthouse with the suspension bridge access. Unfortunately and very unexpected the restaurant was not open. I inquired about making reservations for Chris**as Eve and Chris**as.. I was not informed that it was closed. That was the only disappoin**ent and inconvenience. You will need a taxi or take a bike to get supplies. Town is close and a nice adventure 😉. They provide cookware for the stove top. The stairs connect each floor. When it rains they get very slippery. My husband slipped and fell, be very careful The rooms are beautiful. Everything you need even big spray! Use it!!!! We were not a big fan of the rainshower over the tub with no curtain. Everything gets wet and the floors get slick so you end up using the towel to dry the floors. The private rooftop space with the plunge pool is amazing. The pool swing needs updating. The bikes to town were the best. We also did the beach. We definitely want to explore more next time. Rubi is definitely a very special place. If the restaurant would have been open it would have been perfect! The new airport opened in Tulum. That will make it easier.. It is down a bumpy dirt road. We had difficult time getting a cab to bring us back when we went into town for dinner. Need a van or SUV. Make sure you arrange this ahead of time.. It was the little hiccups that made the experience that much more special. We are very easy going so we made the best of it. We look forward to returning and experiencing Baxale..

With a stay at Zenses Wellness and Yoga Resort - Adults Only in Tulum (Tulum City Center), you'll be within a 5-minute drive of Tulum National Park and Gran Cenote. This spa hotel is 2.2 mi (3.6 km) from Tulum Mayan Ruins and 3.2 mi (5.2 km) from Tulum Beach.Pamper yourself with a visit to the spa, which offers massages. Additional features at this hotel include complimentary wireless internet access and concierge services.At Zenses Wellness and Yoga Resort - Adults Only, enjoy a satisfying meal at the restaurant. Full breakfasts are available daily for a fee.Featured amenities include express check-out, a 24-hour front desk, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 11 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and ceiling fans, and housekeeping is provided daily.