Guest User
June 1, 2024
It’s a lovely hotel and the views from the beach are stunning. However, I didn’t enjoy the vibe. Extremely quiet - which is worrying to say it’s peak time! Very poor hospitality service regarding staff, not sure if this is a training issue? First few days at breakfast, we were not offered a drink - coffee/tea. No service from staff around the pool - extremely hot and would be nice to be offered water. When I went to get a drink from the restaurant, it took about 15 minutes. When it’s 30 degrees outside, would be nice to have speedier service. We had room service a few times, card machines wouldn’t work with staff (signal issue). Perhaps, offer customers if they want to put the bill on their tab? Rather than let their food go cold before they even get to eat. The menu is basic - not a lot of variety. The second restaurant which looks nice (nearest the beach) has been closed during our stay. There isn’t anything local to do, about 35 minute walk into a small town with a taxi rank. Closest thing next to the hotel is a small supermarket. We have a few more days left, considered booking an earlier flight home we’ve just not enjoyed it as much as we wished.