Super 8 Hotel (Turpan Gaochang Grape Groove Shop) Reviews

Response from Property: Thank you for choosing to stay at Super 8 Hotel and for sharing your feedback with us. We sincerely apologize that your recent stay did not meet your. We are eager to get in touch with you to understand the details, so we can make the necessary improvements. You can call the hotel's main line to us with your valuable suggestions. We hope our improvements will welcome you to visit us again!

Response from Property: Dear Guest: Hello! Your every choice is our greatest honor, and your consistent support brings us immense joy. We look forward to meeting you again

Response from Property: Dear Guest: Hello! Your every choice is our greatest honor, and your consistent support brings us immense joy. We look forward to meeting you again

Response from Property: Dear Guest, Hello! We are very sorry to inform you that the laundry service is currently under installation. We look forward to your next stay when can enjoy the laundry service!

Response from Property: Dear guest, thank you for your recognition. I seem to remember which foreign friend you are from, a New Zealander studying in China. Thank you for your high evaluation of us. I hope you will be successful in your studies in China. I hope you will continue to stay in our hotel next time you come to Turpan.

Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!

Response from Property: Hello, the next day we confirmed that there was no water in the room. The lady in charge of the guest room definitely said that it was. She checked every room before leaving after get off work. Are you still not satisfied after clamoring for ten bottles of water? And how did you know there was water in the hotel room? Should I smile and ask you if you have finished your drink or should you tell me if there is one in the room? I smiled and said to you that it was impossible. The lady in the guest room wouldn’t let it go, so you started yelling at me. The hotel provides two free bottles. Mineral water, you have to pay after drinking it. The security uncle and I will explain it to you and confirm it. You and your husband yelled at me one after another and said that I didn’t listen. You don’t need to explain. You look down on me for buying it. Can't you afford these two bottles of water? Now bring me ten bottles of water. I will bring you ten bottles of water without saying a word. You took them out and put them in the car without paying, right? Your attitude of speaking, yelling and morally kidnapping me, you said don't look down on our people so much. My words show that I look down on you. You can't afford to pay two yuan. You were unwilling at the beginning of check-in. Booking online is expensive. Come to the hotel to see that membership prices are cheaper than online. You want me to upgrade you to a superior family room. I said I can upgrade you but you need to pay extra. The room type you booked does not meet the superior family room type. Come on, I already booked it so expensive. Why not? Upgrade me. The online ordering platform will deduct part of the commission to the hotel so the low price is not that high. It will be like your money goes directly into our account. Respect is for those who respect it, and everything is mutual. Secondly, our hotel is located in the city center, so it is convenient for eating and doing everything. Don't find big problems because of small problems.

Response from Property: Thank you for staying at Super 8 and sharing your feedback with us. We are very sorry that your recent stay did not meet your expectations. We sincerely hope to get in touch with you to learn more details so that we can make corresponding improvements. You can call the hotel's main number to provide us with your valuable suggestions. We hope our improvements will welcome you to visit us again!

Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!

Response from Property: Dear guests: Hello! Thank you for your trust in Super 8, and thank you for your generous praise and strong recommendation! It’s really hard to leave Super 8 when you love it. Super 8 is your most beautiful and warmest home in Turpan. Remember to come back often when you have time!

Response from Property: It is really exciting to see objective, simple and profound praise, and it is also so recognized for our service. We at Super 8 Hotel strive to provide the most considerate and meticulous service to every guest and bring a super value experience to every guest. Super 8 Hotel is a young and vibrant hotel. It shows the unique charm of the hotel to guests with a simple style and warm and considerate service. The encouragement of the guests is the greatest support and encouragement for the hotel. We will serve every family attentively and look forward to meeting you next time.

Response from Property: Dear customer, thank you very much for staying in our hotel. We are glad that you have a pleasant stay in our hotel. Thank you for your support and trust in our hotel. We look forward to your next visit!

Response from Property: Dear customer! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again!