Key Inn and Suites Reviews

This is one of my favorite hotels in Tustin. However, I note that some rooms have terrible WiFi access because of far distance from the server. Please take care.

Sometimes no hot water , can hear someone talking outside, many homeless there

Very nice customer service! Room was nice but we did not have enough towels and towels are too small, and I’m petite. Other than that our stay was good!

The key inn is a great place when your on a budget, you can't go wrong.

The way there kept they should be free first come first serve....

The service is very good and the hygiene is OK

It was hard to sleep with the room on the same side of the frwy, not to mention the room was cold and not eniugh blankets

The room seemed like it was just updated. Smelt like new carpet. The heating unit could have used an upgrade too it was very loud. There was only like warm water. I tried to wash my face and the water in both skunk and shower didn’t get above room temp at best.

Room was filthy and crawling with roaches my daughter checked in and was out in less than 10 minutes we requested a refund and were told it was non refundable due to cancelation this was not a cancelation it was a conscious decision not to sleep in a filthy roach infested room even if it was for 1 night I gladly spent twice as much at another hotel down the road Overall cleanliness of rooms is subpar and pest control is highly recommended if not required by state or local standards

I very much enjoyed my stay at Key Inn & Suites! I will be returning :)

It's a retro building, the rooms and grounds were kept very clean. It's close to Old Tustin, Irvine, and right next to the 5 freeway. Convenient walking to some stores and bus transportation. Negative would be that there are some sketchy people staying there or hanging around the area. I didn't want to go out walking at night . Also the rooms are pretty small, but kept very clean.

Stay here at least twice a month I suggest staying in a room facing outward. The tvs all come on with volume maxed. Housekeeping ladies are nice. Front desk employees are nice. Food places close enough to walk. Water pressure kinda sucks. Price is right. Reserve on line. $50 deposit. No cash accepted at desk laundry liquor store and Denny’s are a hop skip away along with 24hr smoke shop

Room was not cleaned for 3 days out of 4 night stay. Hot water did not work on final morning, room key needed to be fixed

This was possibly the worst hotel that we have stayed at and that has been several around the world. Key cards had trouble every night of the 4 nights we spent. Shower dripped all the time. Shower faucet was broken and it took several attempts to get hot water. Rooms were on cleaned once of the four nights. Road noise was unpleasant as the hotel is right next to the motorway and our room was the closet to it. When we inquired about another room we're told they were all taken. Would never ever stay here again. Draprs did not close properly and we had to improvise with my wife's hair clips to keep out some of the light.